SCENT SAMPLES Reviews 1,699

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Many customers reported receiving products that appeared to be fake, watered down, or significantly different from the original fragrances they intended to purchase. People noted discrepancies in scent, color, and longevity compared to authentic versions, with some samples leaving an oily film on the skin or fading quickly. Reviewers also expressed frustration with customer service, citing a lack of response to emails and difficulties in resolving issues like incorrect or undelivered orders. Conversely, a small portion of people felt satisfied with their purchases, stating that their samples seemed genuine and arrived quickly. These customers often compared their samples to original fragrances and found them to be authentic, with some even receiving extra samples as a pleasant surprise.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reviewers expressing strong dissatisfaction,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing strong dissatisfaction, claiming... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting issues such as... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast delivery and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It's disappointing that the company doesn't respond to emails; delivery is generally fast. However, this time, one of the samples leaked, and the bubble wrap was covered in the liquid. Order #19384

Rated 2 out of 5 stars

I had a sent sample of gucci intense oud that smelled different but similar to the sample that I sprayed in the shop ..Good job I checked before I bought it ..bought 4 samples all together but im not... See more

Rated 2 out of 5 stars

UPDATE: I've had time to do more research into the fragrances I bought and I'm fairly certain they are fakes. I'll leave my original review in place but I doubt I would buy from here again.... See more

Rated 2 out of 5 stars

Been waiting a week and they haven’t even shipped the item yet but I received an email saying my order was on the way. Tried to track it and had to download an app that still didn’t give me an option... See more


Company details

  1. Perfume Store

Written by the company

We are the UK's premier service for perfume samples and decanted luxury fragrances. Start sampling today and discover the world of fragrance you never knew existed.


Contact info

2.1

Poor

TrustScore 2 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Believe the reviews!

They send either extremely watered-down or fake fragrances, and the "contact us" form is a sham. You don't received an email to confirm you've messaged them, and they don't reply, even if you email them on the same address they send order updates from. The phone number you can find through Google isn't in service. Now I'm £120 down and about to go through the arduous process of lodging a PayPal claim. AVOID LIKE THE PLAGUE.

November 29, 2025
Unprompted review
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Rated 5 out of 5 stars

I have been using this company for a…

I have been using this company for a few years now and am very happy with the items and quality of them, have seen people saying that they sell fakes which i will say never had a fake one from them i have purchased full size bottles of the samples i have received and they are the same fragrance
The only thing I would say is they are a bit slow to answer emails but they do answer them and always fix any issues ,I will keep using this company for my test samples before buying full size bottles

November 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Straight up scam

Ordered four samples including one that I have a full original bottle of to use as a comparison. All are clearly fake and/or adulterated. The entire site is clearly just a scam.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Better than reviews show

After researching a few sample companies, this was the cheapest with all the perfumes I wanted to test, and it was cheaper by literally half of all the others or more. Most perfumes were £2 for 1ml whereas the other websites are £3.50, £4 or more for 1ml.

Unfortunately the reviews made me skeptical, however, after receiving my order and testing all the perfumes and then comparing them to the actual original smells, I can confirm this website is legit and I will definitely be using them again, so do not let the negative reviews discourage you.

I also got an extra sample as a gift, which was a pleasant surprise.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Already left a review but they’re completely ignoring me. My samples never arrived and I’ve tried contacting them multiple times and I have received no response. They’re not legit they operate out of a vape shop, and when I tried phoning their number it was the fragrance shop number which is a completely different company. Don’t buy from them you will just get scammed

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

A very positive experience overall.

I hadn't read all the negative reviews and have ordered several samples over the past months all of which seem genuine to me and were delivered quickly.
This week I couldn't believe how fast my order was processed, ordered late pm arrived in the post the next morning!

September 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Happy customer:)

Received my Sauvage edt sample today. Ordering process, communication and packaging all absolutely fine. I am familiar with this scent and have no doubt that what I received was original and genuine.
Great service and competitive prices.

August 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Fake

Fake! I have 180ml bottle of tobacolor but wanted a 5 ml bottle to take on holiday so bought sample from here. What can I say . For a start it’s totally different colour, and smells of nothing!! Anyone who has had tobacolor knows 1 squirt last hours!!

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER -FAKE

They are NOT genuine perfumes! I have the original Byredo (bought in Harrods, in person, so they should be the real ones) and ordered the same sample of 9ml as I wanted a little version I could put in my bag. They are not the same!!! The smell is completely different, and they don't look the same once sprayed on the skin. The sample version leaves strange oily/sticky film on your skin. Nothing like this is visible when I spray the real ones. I also ordered a few other samples which appear to be different than original. The smell fades in 5 mins, but as I only smelled them in the shop a few times and never had the actual bottle I won't comment on them. BUT BYREDO MOJAVE GHOST ARE DEFINITELY FAKE!

July 16, 2025
Unprompted review
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Rated 2 out of 5 stars

So many red flags but I get what I ordered.

UPDATE: I've had time to do more research into the fragrances I bought and I'm fairly certain they are fakes. I'll leave my original review in place but I doubt I would buy from here again.

Original Review: There are so many red flags with this company; no contact details, no phone number, sometimes you get an order confirmation sometimes you don't, address appears to be a Vape shop in Ilford, Companies House has incomplete accounts, if you pay by PayPal you get a different company name, they charge VAT but there's no VAT number displayed etc, etc.

BUT.... they have responded to my enquiries quickly and every order I've placed has turned up within a couple of days, and the fragrances to me seem to genuine. I've ordered high-end fragrance samples and compared with the originals in the shops, all good. Obviously I have to take their word for it that they are not clones but they smell like the originals to me so can't complain.

It does puzzle me why there are so many bad reviews about being fake fragrances when there are so many other reasons not to buy from them, perhaps the reviews are fake?

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Fake scent scam

I wish I read the reviews! Ordered 10 ml travel size Gucci's A Midnight Stroll, which is a scent I know and love. Received some awful cloying attempt at forgery, nothing to do with the authentic fragrance. Avoid avoid avoid.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Like many others I wish I'd looked on…

Like many others I wish I'd looked on trustpilot, I ordered Miss Dior Parfum which is supposed to be a floral scent. It's horrible, smells off and woody. I've ended up throwing it in the bin. How can this company continue to trade with horrendous reviews.

June 5, 2025
Unprompted review

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