SCOOTER CENTER GmbH Reviews 

1,653
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Extremely pleased with both the service and part from the Scooter Center. The part is exactly as described. Postage was fast. They kept in contact and answered all my questions promptly. They are v... See more

Rated 5 out of 5 stars

Ordered new leg shield metal for my VNA, not fitted it yet, but initial measurements compared to original are spot on. Very impressed with delivery times, Germany to UK in 3days, very we'll packaged,... See more

Rated 5 out of 5 stars

A full range of quality Vespa parts available with excellent 3D viewing to aid selection. Very reasonable prices and super prompt, low cost EU wide delivery. IMHO Scooter Center website is easier... See more

Rated 1 out of 5 stars

Zero communication, held an order for 5 days (£1,700 value) while waiting for an out of stock part to come in (small plastic washer £3 value).... original order was 18th November, they finally dispat... See more

Company details

  1. Motor Scooter Dealer

Written by the company

1992 haben die Freunde Oliver und Ulf aus Ihrer Leidenschaft für italienische Motorroller das Scooter-Center gegründet. Inzwischen auf 45 Mitarbeiter gewachsen, sind Vespa und Lambretta die Stützpfeiler des weltweiten Geschäfts. Auch für Automatikroller bietet das Scooter-Center eine schier unendliche Auswahl. Über 40.000 verschiedene Teile auf Lager, mit DHL, UPS und DPD beim Kunden am nächsten Tag. Mit bgm sucht und entwickelt das Scooter-Center seit über 20 Jahren völlig neue Wege und legt dabei Wert auf allerbeste Verarbeitung und Materialien. Das Scooter-Center möchte Dich von seiner Kompetenz und und seinem erstklassigen Service und Produkten überzeugen: besuche den Shop in Bergheim-Glessen oder unter scooter-center(dot)com


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(1,653)

39 reviews in the last 12 months

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Rated 4 out of 5 stars

Not very good, but better than good. Like GOOD +

It was my 3rd or 4th contact with this e-shop. Like for me the website is a little bit complicated. Searching by model offten shows me also modern items like helmets for instance. Thats annoying sometimes. The quality of products is good. There is no reason to complaint. Good action with UPS - delivery for 5 euro- definately will make me visting more often. Till now I had to wait, collect the order, pay a lot at once and ship. Now I can buy 2-3 things, because 5 eur for delivery is not a cost. Delivery of my last oder took 4 days including weekend. Thats very good result.

May 23, 2014
Unprompted review
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Rated 5 out of 5 stars

Very fast and very professional

I made a small order and i was thinking that it takes long time for receiving the items but i was surprised when the courier was in front of my door 3 days after.

I will order only at scooter center next time. Do it too....

May 20, 2014
Unprompted review
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Rated 5 out of 5 stars

Quality, speed and efficiency!

A full range of quality Vespa parts available with excellent 3D viewing to aid selection.
Very reasonable prices and super prompt, low cost EU wide delivery.
IMHO Scooter Center website is easier to navigate than its main competitor's website.
I will be back to buy BGM clutch soon! ;-)

May 16, 2014
Unprompted review
Rated 4 out of 5 stars

Prima.

Everything arrived quickly and well packaged.

The website is clear and accessible.

Very good.

May 16, 2014
Unprompted review
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Rated 5 out of 5 stars

Excellent supplier

scooter center has a good working homepage.
easy to do shopping, but also good quality & interesting Products and fast deliveries

try them you will like them !

May 16, 2014
Unprompted review
Rated 4 out of 5 stars

Mostly You're great, I hope to find everything I need with You in the future

Hello my friend!

You have a great stock and I mostly find everything for my Gilera Runner FXR 180, and the delivery system works great too, I live in México and never have troubles with my deliveries!

Maybe you can work in you're e-mail customer service because I write to You a couple of times to ask you something I need to know before buying something and the answer always is: please call Us... and You are in Germany Man!!! also the 8 hours of difference make trouble for me to make a call.

Theres too another petition: You don't have the entire parts of my scooter and I really really want to find it with you, theres another stores in Spain an UK who has it but You are my favourite and I really want to find everything in You're store, In México and entire American continent I can´t find nothing!!! (and maybe You want to think put a store here!!)

Well, that's all my friend, I hope this helps You an me also!

Regards!

May 15, 2014
Unprompted review
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Rated 4 out of 5 stars

Good quality of products but the communication should be improved.

I took my order in march. One of the products was not available. I sent an e-mail to know approximately the delivery date but I didn't receive any answer. I had to call the company.
I received the package at the beginning of may (more than 30 days after the order and over my request) without any consolation prize in the package..what a damage !

May 14, 2014
Unprompted review

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