Good afternoon, I am contacting you with regards to the food hamper I ordered for my mums birthday. As you can see from the attachments that I contacted you online and also telephoned the foll... See more
Scottish Hampers
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See what reviewers are saying
I selected a bespoke hamper due to allergies and customers dislikes, to send to a customer of ours. Half the produce was missing, then some random (much cheaper alternative) replacements made for o... See more
If you want a stress-less journey think twice about this company. 1. I ordered a hamper a week in advance for my son’s birthday, attracted by the option to make up your own. 2. There was immed... See more
Company replied
I've used Scottish Hampers several times now and most recently opted for a custom made hamper. I ordered the Thursday morning and it arrived the next day by 9am perfectly assembled and packaged... See more
Company replied
Company details
Information provided by various external sources
Scottish hampers and gourmet food specialists - create your own scottish Gift and corporate hampers
Contact info
508 Main Street, ML4 1DL, Glasgow, United Kingdom
- 0845 834 0086
- enquiry@scottishhampers.co.uk
- www.scottishhampers.co.uk
People also looked at
Went above a d beyond to deliver
I asked for a hamper to be delivered to Gibraltar, which they do not usually deliver to. They contacted me and let me know that I couldn't send alcohol as Gibraltar is not in the customs union and that they were sending the package via royal mail anyway. They suggested alternatives to the alcohol and resolved everything promptly.
February 9, 2017
Unprompted review
Reply from Scottish Hampers
Rickin thank you so much for your kind words, we are delighted to have sent your recipient a lovely gift from you. We pride ourselves on our customer service and like to believe we always go above and beyond to give 100% customer satisfaction, and your acknowledgement of this makes us exceptionally happy so thank you! We welcome you back as a future customer, our new hamper ranges have just been launched.
Excellent service and good quality products
Ordered a Christmas hamper for our family. Contents chosen by us were as described on the web site. Quality was very good and the hamper arrived promptly.
February 8, 2017
Unprompted review
Reply from Scottish Hampers
Ray Thank you so much for your lovely feedback and kind words we are delighted to have helped you choose a wonderful gift for your family, we look forward to welcoming you back for all other special occasions.
excellent service
lovely selection of quality goods. first class service and delivery well packaged. definitely recommend this company
February 8, 2017
Unprompted review
Reply from Scottish Hampers
Linda thank you so much for your lovely review we appreciate you taking the time. Look forward to welcoming you back in the future.
Great selection & quality
Great service to select your own goodies for your Hamper. I could tailor the savoury/sweet/alcohol selection appropriately. For me, heavy on the smoke meats was more desirable, but you can chose as your tastes dictate. Great selection of meats and cheeses...perhaps a few more handmade chocolates would be a nice touch. The online service was great and everything promised was delivered in a timely fashion. My gift was greatly appreciated and I was told was the "best one yet"!! Brownie points all around!
February 7, 2017
Unprompted review
Reply from Scottish Hampers
Gemma we are so pleased that your recipient loved their hamper and that you got 'Brownie points' we always aim to please. We are extending our hamper ranges (just launched in fact ) and we are avid members of Scotland Food and Drink so watch this space for lots of lovely new local Scottish Suppliers. Look forward to welcoming you back in the future.
Helpful, reliable and good value. Highly recommended.
I have been ordering hampers for friends and family for quite a few years and have always been very happy with the service. Plan to continue to use in the future. Very straightforward to order and very reliable. Thank you Scottish Hampers for an excellent service.
February 7, 2017
Unprompted review
Reply from Scottish Hampers
Robert we are delighted to have you as a loyal customer, and even more delighted you took the time to give us valuable feedback. We have just launched new hamper ranges which we hope you love and we look forward to welcoming you back in the future.
Highly recommended as Christmas present.
Excellent hampers, among so many competitors, the smoked items particularly good. Quite expensive but value for money, and well-packed. Have sent several times and received them from my son.
February 7, 2017
Unprompted review
Reply from Scottish Hampers
Angela we streamline our customer service and offerings by the valuable feedback we receive in our reviews so we would like to take the time to personally thank you for taking time out of your day to provide us with this. Our costs reflect the quality of our produce and its local and fascinating provenance, also our packaging and postal services are of exceptionally high quality so that all your hampers arrive in perfect condition. We have just launched our new hamper ranges and we hope you love them. We Look forward to welcoming you back in the future.
Small problem with date for delivery, but very helpful customer service getting the problem sorted.
Small problem with date for delivery, but very helpful customer service getting the problem sorted. Would recommend.
February 7, 2017
Unprompted review
Reply from Scottish Hampers
Thank you Mathew for taking the time to review our services and for the kind words about our customer service, this is of course of high importance to us and we are glad that you enjoyed it. We look forward to welcoming you back as a customer in the future and anything we can do to help just ask away!
Delivered Early
Fantastic service actually arrived earlier than advised.
February 7, 2017
Unprompted review
Reply from Scottish Hampers
Christmas is as you can imagine a crazy time for us here at Scottish Hampers so this feedback delights us and we would like to thank you for taking the time to let us know. We look forward to welcoming you back in the future.
Excellent choice!
Wonderful choice of foods, delivered exactly on time. Would definitely use this company again!
February 7, 2017
Unprompted review
Reply from Scottish Hampers
Carolyn thank you so much for such kind words you are more than welcome back anytime!
Great for me to organise from Australia
My elderly Mother thought the contents were great and a special Christmas treat.
February 7, 2017
Unprompted review
Reply from Scottish Hampers
Barb, we are glad we were able to help you treat your mother to some wonderful tastes of Scotland. And we are glad that as far away as Australia you found our service and products Great and easy to send. We look forward to welcoming you back in the future.
High quality food for gifts
Living overseas I always try to find gifts for my family which are a little special. Upon going through the hampers offered by the mainstream companies I found that quite a few of the items my family would not use. I found Scottish hampers where I could make up my own! Great idea and also good quality produce. Very nicely packaged. I will certainly use them again.
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Thank you Gillian, we always say that no-one knows your friends and family like you do and that is why our build your own hamper is so popular, that coupled with locally sourced food that people want to eat and not store in a cupboard. We appreciate you taking the time to give us such lovely feedback and We look forward to welcoming you back in the future.
Excellent
Very good service and by all reports excellent quality products.
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Shirley thank you so much for the kind feedback. We look forward to welcoming you back in the future.
Great Hamper, really bad delivery
I brought the hamper as a family Christmas present, they loved it but the only issues was, it got delivered to the wrong address. luckily the lady it got delivered too (left on her doorstep) was kind enough to find the correct address and deliver it herself. The hamper was an expensive one and she could of kept it for herself so thank goodness she didn't.
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Carly so sorry to hear this about your delivery. We use UPS as we obviously post in huge volumes and they are almost always excellent with our deliveries. We will take this matter up with them to make sure it does not happen again. Thank you for taking the time to let us know, all feedback is valuable to us as it helps eliminate any issues and build on what makes us great! We look forward to welcoming you back in the future.
Scottish Hamper
Decided this year to find a hamper i could personalise with things that my in-laws would actually want (instead of a few good items, and the rest left gathering dust in a cupboard..).
This did not disappoint! Lovely choice of items, great quality, and really reasonable prices too. I booked a delivery date, and it turned up exactly as id asked, with no issues.
Don't hesitate to purchase some yummy treats from here. Enjoy :)
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Lynne, we love this review thank you, that is exactly the type of hampers we want you and your friends and family to enjoy. We have just launched some new ranges and products for special occasions so We look forward to welcoming you back in the future.
Excellent hamper
Great choice of food, and the recipients were very happy with the selection.
February 6, 2017
Unprompted review
Reply from Scottish Hampers
David delighted that you and your recipients enjoyed their Scottish Hamper, our new ranges for special occasions have just launched so We look forward to welcoming you back in the future.
Great hampers!
Ordering is simple and the recipients are always very happy with their hampers. We've used Scottish Hampers numerous times.
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Sally, one thing better than fabulous feedback and that is fabulous feedback from a repeat customer. Thank you so much for taking the time and We look forward to welcoming you back in the future.
Good delivery to Germany
I used Scottish Hampers for a gift to family in Germany and was pleased to note that delivery was made in good order on the date promised. I would use them again.
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Richard glad we could transport a taste of Scotland to Germany for you and we hope your family loved it. We have just launched our new special occasion hamper ranges with some fabulous products so We look forward to welcoming you back in the future.
Glad i found these hampers
Was really great to be able to chose items rather than pre chosen and could see how full the hamper was arrived on time totally recomend
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Mark we are delighted you found us too and nothing better than happy client recommendations. Thank you for taking the time to give us such lovely feedback and We look forward to welcoming you back in the future.
Not the cheapest but great quality and delivered with no fuss.
No negatives here. Quality excellent, delivery and packaging as promised. Great present for a diabetic foodie, no blood sugar levels were raised during the purchase of this gift.
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Alison, thank you so much for your lovely feedback we are glad we were able to keep blood sugar levels from rising!!!! Our costs reflect our fabulous locally sourced products and their unique and wonderful provenance and of course the high quality packaging and postal services we use to get them to you in perfect condition. Thanks for taking time to feedback to us and We look forward to welcoming you back in the future.
Both hampers were enjoyed by grand-children
On the first occasion, my hamper addressed to Sweden could not be delivered, as my grand-daughter's apartment building was locked. After I supplied you with the door code, the second delivery was successful, and the hamper totally enjoyed. She sent me a photo of the hamper.
The one addressed to London arrived on time. I am most impressed by the efficiency and quality shown by Scottish Hampers, which I have used for years now. Excellent service & contents.
February 6, 2017
Unprompted review
Reply from Scottish Hampers
Stan thank you so much for taking the time to send us such positive feedback, glad your grand-children enjoyed their Scottish Hamper and even happier that you are a loyal customer. We have just launched our new special occasion ranges so we hope you enjoy these also!
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