Scottish Hampers 

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Rated 2 out of 5 stars

Good afternoon, I am contacting you with regards to the food hamper I ordered for my mums birthday. As you can see from the attachments that I contacted you online and also telephoned the foll... See more

Rated 1 out of 5 stars

I selected a bespoke hamper due to allergies and customers dislikes, to send to a customer of ours. Half the produce was missing, then some random (much cheaper alternative) replacements made for o... See more

Rated 2 out of 5 stars

If you want a stress-less journey think twice about this company. 1. I ordered a hamper a week in advance for my son’s birthday, attracted by the option to make up your own. 2. There was immed... See more

Company replied

Rated 5 out of 5 stars

I've used Scottish Hampers several times now and most recently opted for a custom made hamper. I ordered the Thursday morning and it arrived the next day by 9am perfectly assembled and packaged... See more

Company replied

Company details

  1. Wine Store

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Scottish hampers and gourmet food specialists - create your own scottish Gift and corporate hampers


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Rated 5 out of 5 stars

On time and great content.

Basket was delivered on time. Quality materials and contents. Very happy. My second order with this company.

November 15, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Douglas thank you so much for taking the time to send us a lovely review we very much appreciate it. We pride ourself on selecting quality Scottish products so we are so happy that you were happy. We look forward to future orders from you.

Rated 5 out of 5 stars

Excellent service

Very fast delivery, great prices and good selection of products to put in the hamper, Ordered for my mother in-law for xmas, after a stroke its very hard to buy for her but she will love this little taste of home. Will definitely use Scottish hampers again.

November 15, 2016
Unprompted review
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Reply from Scottish Hampers

We are so delighted you were pleased with our selection of fine Scottish Food, we are even more delighted after such a terrible time we could provide your mother-in-law a taste of home. We love to celebrate everything Scottish! We look forward to your future orders thank you once again

Rated 5 out of 5 stars

A very happy granny

We have used this company before because we particularly like their "build your own hamper" facility. The recipient cannot have too many sweet foods and this facility allows us to customize the hamper. Communication was excellent. They even wrote to tell us a particular item was only available at Christmas and suggested a substitute. The hamper was delivered as promised, on time. Granny was very happy with the contents and was very pleased with the gift. Ordering and paying was seamless.
Highly recommended.

November 15, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Wow this made us smile Barbara. thank you for taking the time to write to us, we are delighted Granny loved her thoughtful gift, and we welcome you back anytime!

Rated 5 out of 5 stars

Excellent

Excellent products and delivery.

November 15, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Judy, thank you so much for taking the time to review our Hampers and our service, we appreciate it immensely, We look forward to any future orders from you!

Rated 4 out of 5 stars

Good but not great this year.

Excellent service but not 5* this year. There were three items missing or incorrect in my hamper & although they were replaced immediately, the fault should not have ocurred at all. However, I would not hesitate to use them again.

November 15, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Sheena thank you for taking the time to write is a review it is greatly appreciated and we are so very sorry for the inconvenience you experienced, we are pleased however it was rectified immediately and these things do not go unnoticed so your feedback is precious. We look forward to hearing from you in the future and we hope your next review is our usual 5* standard.

Rated 4 out of 5 stars

Satisfied new custemer

I got everything i had chosen, where one item was not available, a nice phone call from firm told me of alternatives.

November 15, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Thank you for your kind review Alan, we hope you or your recipient enjoyed all your beautiful Scottish Food and Drink Products from Scottish Hampers and we look forward to welcoming any orders from you in the future.

Rated 5 out of 5 stars

great service

Really good presentation, fantastic products some quite unusual, I will use you again for xmas

November 14, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Thank you for your Kind review we are delighted you are happy with your Scottish Hamper and we look forward to providing you with future fine Scottish Foods

Rated 5 out of 5 stars

Excellent Quality Hampers

Purchased a hamper for a special occasion for a family member and everyone delighted with the products. Staff were extremely helpful too when ordering. Looking forward to our next purchase.

Thank you.

September 28, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Thank you for your lovely review Phil we are delighted that you enjoyed our hampers and our service.

Rated 4 out of 5 stars

Great products but delivery issues

Dealing with Scottish Hampers couldn't be easier - made my own hamper in a few simple steps. Delivery not so successful. Unfortunately hamper left outside neighbour's house overnight - despite courier phoning for directions. Not ideal for food products!!

September 28, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Lynne we are very disappointed to hear this, we will take this matter up with the courier service as a priority. Very pleased to hear however that your user experience of our website was a positive one.

Rated 5 out of 5 stars

Excellent

My grandparents were over the moon with their hamper. Well packaged, brilliant quality and delivered in efficient time

September 28, 2016
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Chelsie thank you for your delightful review it really means a lot to us at Scottish hampers to know we have helped make a special gift for special people.

Rated 5 out of 5 stars

very good service

well appreciated - although a little difficult for the 99 year old lady to move. Once opened with help was enjoyed - will probably send one for her hundredth later this year.

May 27, 2011
Unprompted review
Rated 4 out of 5 stars

excellent for yourself, but itcould be better for a gift

I sent a hamper to my mom's hotel as a welcome gift for her 1st time in Scotland. The products were delicious, the order itsself was very easy to do and it arrived in perfect conditions and on time but, as it was a gift, I wished it could be better presented, i.e: the card should be placed on the top, easy for the person to find the message right away and print advertising from partners shouldn't be included in the box...small things that make all the difference....

March 21, 2011
Unprompted review
Scottish Hampers logo

Reply from Scottish Hampers

Thanks for the feedback while we try to place the card on the top sometimes during transit it can move but to combat this we are having larger cards produced in the next few weeks - please note we also no longer include any advertising material in the box.

Rated 5 out of 5 stars

Fantastic Service

Wonderful service, delivery was quick, kept informed with emails, presentation perfect would use again in an instant

March 20, 2011
Unprompted review
Rated 5 out of 5 stars

You've made an exiled Scot very happy!

The hamper was a birthday present for my Father, an exiled Scot who misses his local delicacies! Delivery was perfectly timed, and was a wonderful surprise for him. He loves the contents, and the hamper itself looks amazing. Thank you for helping to make Dad's birthday so special!

March 17, 2011
Unprompted review
Rated 4 out of 5 stars

Tasty

sent this as a gift, unseen - a feast! everyone was delighted. i will definitely do this again

March 16, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent!

I ordered a large hamper for my Grandpa's 90th birthday and was very pleased with the whole experience. I found the website very easy to navigate and the product range was really good - it was also great to be able to select the items myself rather than choosing from ready-made hampers. The delivery was made on time, despite the remote location and all in all I would highly recommend this company to anyone. My Grandpa was also thrilled and has been steadily eating his way through a pile of luxury biscuits ever since!

March 16, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service !!!

I found the whole shopping experience a first rate pleasure....from ordering online to receiving the goods in the post. It was all done in a fast and professional way. Happy to recommend the tasty goods as well as service provided by Scottish Hampers.

March 15, 2011
Unprompted review

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