I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo ret... See more
Company replied
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Review summary
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Reviews shaping this summary
Ordered 4 shirts which arrived promptly, I kept two but had to send two back as I wasn’t keen on them, I received fantastic customer service support from Leanne in regards to my returned parcel an... See more
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Had to return a club that had developed a fault. Scottsdale provided a returns label almost immediately, the club was sent back to the manufacturer and even though it was officially out of warran... See more
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I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of ret... See more
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Company details
About Scottsdale Golf
Written by the company
Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Contact info
Unit 4c, Stretton Distribution Centre, WA4 4QT, Warrington, United Kingdom
- 0333 355 1818
- pro@scottsdalegolf.co.uk
- www.scottsdalegolf.co.uk
4.7
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I made a mistake in my e-mail address…
I made a mistake in my e-mail address when ordering a club which caused problems with the order which has now been rectified very efficiently and professionally by Tanya
September 2, 2026
Unprompted review
Reply from Scottsdale Golf
Thanks for your review. We’re glad we were able to get the issue resolved quickly, and we’ll make sure Tanya gets your kind feedback.
Great price and speedy delivery
August 24, 2026
Reply from Scottsdale Golf
Thanks for the review. We’re glad you were happy with the price and delivery.
Purchased from Scottsdale for many…
Purchased from Scottsdale for many years and never been disappointed. Always a great service.
August 28, 2026
Reply from Scottsdale Golf
Thanks for your continued support over the years. It’s great to hear you’ve always been happy with the service. We really appreciate your custom.
Top deal with Scottsdale
Easy to order on line with account set up.Delivery was pretty quick and finally the club was in excellent condition and the price was right thanks
August 27, 2026
Reply from Scottsdale Golf
Thanks for the review. We’re glad you found the ordering process easy and were happy with the delivery time, condition of the club and price. We really appreciate your business.
Between the easy trade-in process and…
Between the easy trade-in process and communication from Scottsdale golf. Transactions are made so simple.
I’ve since ordered my new driver which will be built custom to me and all this within a week. Great service which keeps me coming back.
September 2, 2026
Unprompted review
Reply from Scottsdale Golf
Thanks for the great review. We’re pleased to hear you’ve found the trade-in process and communication straightforward. We really appreciate you coming back to us and hope you enjoy the new custom-built driver.
Asking for a review before the item has…
Asking for a review before the item has arrived is not a good idea!
Normally they are very reliable and timely with deliveries, but, as of now, I am still waiting for my item to be delivered.
August 28, 2026
Reply from Scottsdale Golf
Thanks for your feedback. We understand your point, and we’re sorry the review request reached you before your order had arrived.. We appreciate your usual support and hope your order reaches you soon.
Scottsdale always deliver on product
Scottsdale always deliver on product, quality and price. Love my loyalty points that actually deliver more value.
August 28, 2026
Reply from Scottsdale Golf
Thanks for the great review. We’re glad you’re happy with our products, prices and quality, and that you’re getting good value from our loyalty points. We really appreciate your continued support.
I haven’t received my package yet but…
I haven’t received my package yet but usually you’re good so hopefully it turns up tomorrow.
August 28, 2026
Reply from Scottsdale Golf
Thanks for your review. We’re sorry to hear your order hasn’t arrived yet. We hope it reaches you shortly and appreciate your continued support.
I’m absolutely blown away from how…
I’m absolutely blown away from how Scottsdale golf and in particular Hazel have dealt with an issue I had after purchasing a new brolly.
After the summer we’ve had I haven’t used the brolly since I bought it a couple of months ago. When I opened it last week I noticed one of the little caps was missing and therefore the brolly was misshaped.
I thought i would contact Scottsdale golf and see if there was anything I could do,
I was so surprised to find that there was no push back or countless emails, instead Hazel asked for some pictures and a new brolly was dispatched.
Amazing 🙏
September 1, 2026
Unprompted review
Reply from Scottsdale Golf
Thanks for taking the time to leave such a detailed review. We’re really pleased Hazel was able to sort this out quickly and without any hassle. We’ll make sure your kind feedback is passed on to her. Glad we could get the issue resolved for you!
Prompt delivery.
August 28, 2026
Reply from Scottsdale Golf
Thanks for your review. We’re glad to hear your order was delivered promptly. We appreciate your feedback.
Not connecting
The purchased item experience was good and the delivery service was as scheduled.
The issue I have with Scottsdale offers is that the majority of the customers interfaces for equipment is not available in the southern ares of the U.K.
August 28, 2026
Reply from Scottsdale Golf
Thanks for your review. We’re pleased to hear you had a good experience with your purchase and delivery. We understand your concern regarding availability in the southern areas of the UK, and we appreciate you taking the time to share this feedback. We’ll pass your comments on to the relevant team.
Great staff
Great staff, always happy to help with anything in store. Prices are always competitive.
August 28, 2026
Reply from Scottsdale Golf
Thanks for your review. We’re glad our team could help and that you’re happy with our prices. We appreciate your support.
Reply from Scottsdale Golf
Thanks for your review. We’re glad you’re happy with the quality and that your order arrived quickly. We really appreciate your feedback.
Product is perfect
Product is perfect, delivery was quick and well packaged. Everytime I make a purchase it's always excellent
August 28, 2026
Reply from Scottsdale Golf
Thank you for your review. We’re glad to hear you’re happy with the product, delivery and packaging, and we really appreciate your continued support.
Faulty bag
A zip on my Titleist Tour stand bag has broken, and this happened after less than a year. I then contacted the Returns Department to ask what I should do. Hazel replied within 24 hours, telling me to send the bag back and that they would get back to me as soon as they’d had a look at it. A few days later, the bag arrived back at their premises and I was offered either a replacement or a credit note for the purchase price to be added to my customer account. I eventually opted for a replacement bag, which was dispatched the very same day, and I also received a ball marker kit as a gift. Excellent service, very quick responses and brilliant customer care – thank you so much, Hazel.
August 31, 2026
Unprompted review
Reply from Scottsdale Golf
Thank you so much for your fantastic 5-star review!
We’re really sorry that you experienced an issue with the zip on your Titleist Tour stand bag, but it’s brilliant to hear that Hazel from our Returns team were able to resolve this quickly and to your satisfaction.
We’ll be sure to pass your kind comments on to Hazel — she’ll be delighted to know how much you appreciated her quick responses and customer care.
Thank you again for choosing Scottsdale Golf, and we hope you enjoy your replacement bag and ball marker kit! ⛳️
very nice and helpfull contact - will come back
very nice and helpfull contact
August 31, 2026
Unprompted review
Reply from Scottsdale Golf
Thank you so much for your kind review! We’re delighted to hear that you found our service helpful and that you had a positive experience. We really appreciate your feedback! 😊
Excellent service, from order to delivery, perfect.
Super quick delivery, excellent service, well done.
August 27, 2026
Reply from Scottsdale Golf
Hello,
Thank you for the fantastic review! We’re delighted to hear you were impressed with our quick delivery and excellent service. We really appreciate your kind words and hope to see you again soon! ⛳️
Reply from Scottsdale Golf
Hello,
Thank you for your great review! We’re delighted to hear you were pleased with the quality of your goods and that they arrived earlier than expected.
We really appreciate your support and hope to see you again soon! ⛳️
Outstanding Customer service
First class service,I purchased a Sun Mountain waterproof trolley bad in April, it had only been out approx 12 times and had a few issues with a couple of zips. I contacted customer service , within minutes i had a delivery code to attach to my bag , within the week my bag was replaced. Outstanding service. I purchased my irons from them in November, had another great experience with them,highly recommend them.
August 19, 2026
Unprompted review
Reply from Scottsdale Golf
Hello,
Thank you so much for your fantastic review! We’re delighted to hear that our customer service team was able to resolve the issue with your Sun Mountain bag quickly and efficiently.
It’s also great to hear you had another positive experience when purchasing your irons from us. We really appreciate your continued support and your recommendation.
We hope you enjoy your new bag and irons, and we look forward to helping you again in the future! ⛳️
Great service as always.
August 20, 2026
Reply from Scottsdale Golf
Hello,
Thank you for the fantastic review! We’re really pleased to hear you received our usual great service. We truly appreciate your continued support and look forward to serving you again soon! ⛳️
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