Scribbr Reviews 15,531

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and the significant time savings provided by the citation tools. Many appreciate the ability to organize citations into lists and projects, which is particularly helpful for managing multiple assignments and academic work. The service is often described as a "life saver" for its accuracy and support for various citation styles. However, some customers have experienced issues with the product, specifically with the automatic citation generator occasionally failing to find sources or making minor errors. A few people also mentioned problems with the plagiarism checker, reporting inaccurate results or difficulties in generating reports. Additionally, some users encountered technical glitches with the website, such as error messages or features not working as expected.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use and efficiency of the... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the product, especially the... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient, reliable,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of editorial... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise its user-friendliness, ease of... See more

Based on these reviews

Rated 4 out of 5 stars

Fantastic program; works like a dream, but can be clunky and sometimes forces full manual citation. AI detector is either very good or terrible, as I had a colleague draft a paragraph right in front o... See more

Company replied

Rated 4 out of 5 stars

I have recently started using Scribbr after moving over from Cite-this-for-me. I've only used it for one project so far but my experience has been very promising, only drawback is the automatic gener... See more

Company replied

Rated 5 out of 5 stars

Super useful, it pulls the information off links and other sources to create the citations in several styles (APA, MLA, etc.) and allows you to use different text formats to match the on you're using... See more

Company replied

Rated 5 out of 5 stars

I love Scribbr's citation tool! I just started a grad school program for social work and have never done APA formatting so Scribbr's automatic citing options have been a life saver. I also really appr... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

About Scribbr

Information provided by various external sources

Hi we’re Scribbr!

A team of 60 people in Amsterdam and 500+ editors all over the world who are there to help you achieve your academic goals.

We proofread academic documents, detect plagiarism, automatically generate citations and share helpful articles and videos in our Knowledge Base.

Your path to academic success

Written by the company

100% Happiness Guarantee
We’re committed to making all our customers 100% happy! Our philosophy: Your complaint is always justified – no denial, no doubts. We will contact you to find the solution that helps you the most, whether that’s a free new edit or a refund on the service.
Questions?
Our support team is always there for you! You can reach us via email, over the phone or simply start a chat on our website.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thank you Rick for the incredible editing experience! 5 stars

Thank you Rick for your incredible thorough editing service! You are the best! I appreciate all your feedback and edits! I couldn't ask for a better experience. Hope to work with you again!

November 25, 2025
Unprompted review
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Reply from Scribbr

Dear Nadia,

Thank you for taking the time to share your positive feedback with other students.

We are really happy to hear that you are satisfied with Rick's editing work and that his feedback helped you tremendously.

If you have any more thoughts to share or need any assistance, feel free to reach out. We’re here to help!

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

Thank you for making it easier to cite…

Thank you for making it easier to cite a webpage.

November 25, 2025
Unprompted review
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Reply from Scribbr

Hi Kristal,

Thank you for your kind words about our Citation Generator!

It's wonderful to hear you've found it easy to use. That was our goal when developing it. :)

Please let us know if there's anything we can help you with. We're always happy to do so!

Cheers,
Daphne & the Scribbr team

Rated 1 out of 5 stars

The free plagiarism scanner mentions a…

The free plagiarism scanner mentions a high risk which should bring one to buy the full scan. My actual score was 8% (which they state as high risk) what got flagged is the universities declaration of authorship and my references. Thanks for nothing scribbr! Baiting people into buying a service at its finest.

November 25, 2025
Unprompted review
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Reply from Scribbr

Hi Nibube,

Thank you for sharing your feedback this openly.

We are sorry to hear that the result of our plagiarism checker left you frustrated. I’d like to clarify why your 8 percent result was shown as a high risk and why this isn’t an attempt to push anyone into buying something.

Our risk levels are intentionally conservative because even small amounts of unintentional plagiarism can have serious academic consequences. That’s why the free checker uses fixed thresholds: anything under 1 percent is considered low risk, between 1 and 5 percent is medium, and from 5 percent onward the tool labels the result as high risk. This doesn’t mean that your work actually contains plagiarism. It simply means the report contains similarities that should be reviewed to be on the safe side. The risk thresholds are in line with those of most universities.

In your case, the flagged content consists of common matches. They raise the similarity score but do not indicate plagiarism. This is exactly why we always recommend looking at what has been highlighted rather than focusing only on the percentage.

I also want to reassure you that the goal of the free scan is not to bait anyone into purchasing. It’s meant to give an initial indication and help you understand whether anything in your document needs closer inspection.

We’ve already reached out to you privately to offer a solution. We look forward to hearing from you.

Cheers,
Hannah & the Scribbr team

Rated 5 out of 5 stars

Back in the day when I used to go to…

Back in the day when I used to go to school, I was a good paper writer, but hated MLA formatting and citations, it was my arch nemesis.

I went back to school to obtain a professional license, and was required to write an MLA formatted paper as my last project. Starting out, trying to do what I once did, I started to feel stupid and that I was less capable than I once was - until I found Scribbr! The help has meant the absolute world to me, and I feel seen and helped, but not to the point that I don't know the material like I used AI to write everything for me. It gave me the training wheels I needed to eventually fly all on my own.

This is a tool to help those who help themselves, and I'm so happily here for it :)

November 22, 2025
Unprompted review
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Reply from Scribbr

Hi Connie,

Thank you for your kind words. We're thrilled to hear that we've been able to play a part in your academic success!

We appreciate that you've taken the time to share your positive experiences with us and with other students. :)

If there's anything else we can do for you, please don't hesitate to reach out. We're always happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Fast clear thoughtful

Fast clear thoughtful. Made this possible. Thank you.

November 22, 2025
Unprompted review
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Reply from Scribbr

Hi Alexia,

Thank you for your positive feedback!

We're happy to hear you've had such a good experience with our services. :)

If there's anything else we can help you with, please don't hesitate to let us know!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Easy to use!

November 22, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you for leaving such a positive review! We are happy to hear that you are satisfied with our site and find the tools easy to use.

If there is any feedback or questions, feel free to get in touch with our Support Team.

Kind regards,
Tim & the Scribbr team

Rated 1 out of 5 stars

I like feet

It doesn't cite it properly and makes me do it manually. It even directs me to a new website. If I didn't have to stay for school I would uninstall. =(

November 21, 2025
Unprompted review
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Reply from Scribbr

Dear Jameson,

Thanks for leaving a review and sharing your experience with other students.

We're sorry to learn that you're not entirely satisfied with our Citation Generator. Sometimes the tool struggles with citing some webpages and other sources, but it should work for many of them! The manual citation feature is great to help deal with such cases.

We'd like to know more about the situation, and ask you to reach out to us so we can understand this better. Please email us at info@scribbr.com.

Thanks for your cooperation, we look forward to hearing from you.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

Assisting with the correct APA…

Assisting with the correct APA citations and referencing for my papers has been helpful.

November 19, 2025
Unprompted review
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Reply from Scribbr

Hi Lisa,

Thank you for your positive feedback about our Citation Generator!

We appreciate you taking the time to share your experience, and we're delighted to hear how helpful it has been for you when referencing for your papers.

If there's anything else we can help you with, please feel free to let us know. We're always happy to assist you. :)

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

I use Scribbr for all my work cited…

I use Scribbr for all my work cited pages but I wish everytime you started a new one the old ones went away I haven't looked how to do it but if you can't, that would be a good thing to change. And the other things they offer work really well to I'd recommend but I want to gate keep.

November 19, 2025
Unprompted review
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Reply from Scribbr

Hi Kayla,

Thank you for your kind words about the Citation Generator!

We're happy to hear you use it for all your work, and we will definitely take your feedback into account. Thank you. :)

If there's anything else we can do for you, please don't hesitate to let us know. We're happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Citation generator

Fast and simple.

November 18, 2025
Unprompted review
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Reply from Scribbr

Hi Ellison,

Thank you so much for your review!

We're really happy to hear that you found the citation generator fast and simple to use. That's exactly what we aim for!

If you ever have questions, we're always here to help ;)

Cheers,
Juliette & the Scribbr team

Rated 5 out of 5 stars

I LOVE IT

I love it! It is a great help to create multiple lists and have a place to keep track of them. Additionally, the editing aspect of fixing a citation is beneficial, particularly in cases where the generator makes an error or if you want to learn how to cite manually. Then, the use of in-text citations, including or excluding page numbers, is a great help when writing papers, discussion boards, and other assignments. I recommend Scribber to everyone I know!

November 16, 2025
Unprompted review
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Reply from Scribbr

Dear Alexandra,

Thank you for taking the time to share your positive feedback with other students.

We are really happy to hear that you are satisfied with the way our Citation Generator works.

If you have any more thoughts to share or need any assistance, feel free to reach out. We’re here to help!

Cheers,
Stella & the Scribbr team

Rated 4 out of 5 stars

Citations Great!

I really rely on Scribbr to help generate citations for my articles because, while I know how to do them by hand, it is much more convenient and saves me time, allowing me to dedicate more time to my projects.

November 14, 2025
Unprompted review
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Reply from Scribbr

Hi Jessica,

Thank you for taking the time to write a review. We appreciate it!

We're delighted to hear that our Citation Generator has been helpful to you. :)

If there's anything else we can help you with, please don't hesitate to let us know. We'd be happy to do so!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Highly accurate and reliable!

I used Scribbr's citation generator throughout the four years I pursued my bachelor's degree. I am now in graduate school and still love and use Scribbr!

November 1, 2025
Unprompted review
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Reply from Scribbr

Hi there!

We're delighted to hear that our Citation Generator helped you in your brilliant academic journey! Helping students succeed is our mission, and you are its prime example ;)

Kindly,
Thaïs & the Scribbr team

Rated 1 out of 5 stars

me super made

me hate scribbr make me pay for plagiarism thingy that don't work

November 13, 2025
Unprompted review
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Reply from Scribbr

Dear Isaiah,

Thanks for using Scribbr and for sharing your experience with other students.

We are sorry to learn that you're not entirely satisfied with out Plagiarism Checker.

Our aim is to help you and we would like to get in touch with you so that we can find a solution and help you have a better experience with our services.

Please reach out to us via email at info@scribbr.com so we can discuss and reach a solution together.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

very helpul with my citations

November 12, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you for the kind words!

We’re thrilled to hear we could help with your citations. If you ever need support with APA, MLA, Chicago, or any tricky sources, we’re here to help. Thanks for choosing us!

Kind regards,

Matteo & the Scribbr-Team

Rated 1 out of 5 stars

Slimy scare tactics to drive sales.

Scribbr is getting a 1 star mainly because of their scare tactics for getting someone to pay. Uploaded document, get told, high level of plagiarism pay now to see. So went ahead and paid, only to then have the service run the check. So what was it you showed in the beginning if only to scare someone into a sale. So for that, you get 1 star, go take a shower, the greasy sales person stink is on you.

November 12, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi there,

Thank you for sharing your feedback and for taking the time to describe your experience. We are truly sorry to hear that you felt misled by the process and understand how frustrating that must have been.

To clarify, the free version of our Plagiarism Checker does not show a fabricated or placeholder risk level. The initial plagiarism risk you see is based on real results from the detection software. This allows you to make an informed decision on whether to upgrade and unlock more in-depth results or not. The full report with all the matches, sources, and highlights just takes a bit more processing time, which is why you only see the full details after upgrading and letting the complete check run.

Our software flags any similarities that may require attention, including general expressions, correctly quoted passages, and citations. This is why even low percentages can still benefit from a detailed review. The thresholds we use are aligned with the standards of most universities.

We really appreciate you bringing this up, and we’d love to take a closer look at what happened for you. We've therefore reached out to you privately and hope to hear from you soon.

Cheers,
Juliette & the Scribbr team

Rated 5 out of 5 stars

I love love love love love loveeee its…

I love love love love love loveeee its so convient and easy to use, its made my life 100x easier

November 11, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you so much for your amazing feedback and we love love love hearing that! It’s great to know Scribbr has made your life that much easier. That’s precisely what we’re here for!

We really appreciate you taking the time to share your experience. If you ever have any questions or need support with your next project, don’t hesitate to reach out.

Kind regards,
Hannah & the Scribbr Team

Rated 5 out of 5 stars

Amazing software and so easy to use

Amazing software and so easy to use! The only reason I am a doctor right now is because of Scribbr

November 12, 2025
Unprompted review
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Reply from Scribbr

Hi Consumer,

Thank you so much for your wonderful feedback, and we really appreciate it! We’ll take it as a huge compliment that Scribbr could play a small part in helping you earn your doctorate. Congratulations on this amazing achievement!

We wish you all the best in your career ahead and who knows, maybe we’ll see you again for your next big writing project.

Many thanks again, and please have no hesitation to reach out anytime if you require any further assistance.

Kind regards,
Hannah & the Scribbr Team

Rated 3 out of 5 stars

Pro tip

Pro tip: if you keep your citations in a website, then if the website goes down, you no longer have any citations. Just a thought!

November 10, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Matt,

Thank you for your feedback about our Citation Generator.

It's true that we had some brief issues with our Citation Generator yesterday. We understand that this is frustrating, especially when you rely on it for storing your citations.

As soon as we became aware of these issues, our team was therefore hard at work to resolve them. I'm happy to let you know that the tool is now fully functional again.

If you're still unable to access your lists, please know that you can always reach out to us. We're happy to retrieve them for you. You can call us daily on +1 (510) 822-8066 or +44 (0)20 3917 4242, email us at info@scribbr.com, or send a chat or WhatsApp message on our website.

I've reached out to you privately to see if there is anything we can still do for you now.

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

I like that you can make separate lists…

I like that you can make separate lists for your citations to keep all your projects separate.

November 4, 2025
Unprompted review
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Reply from Scribbr

Hi Ellie,

Thank you for your feedback about our Citation Generator!

It's great to hear how happy you are with our tool and its features. :)

If there's anything we can do for you, please don't hesitate to reach out to us.

Cheers,
Daphne & the Scribbr team

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