Scribbr Reviews 15,531

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and the significant time savings provided by the citation tools. Many appreciate the ability to organize citations into lists and projects, which is particularly helpful for managing multiple assignments and academic work. The service is often described as a "life saver" for its accuracy and support for various citation styles. However, some customers have experienced issues with the product, specifically with the automatic citation generator occasionally failing to find sources or making minor errors. A few people also mentioned problems with the plagiarism checker, reporting inaccurate results or difficulties in generating reports. Additionally, some users encountered technical glitches with the website, such as error messages or features not working as expected.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use and efficiency of the... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the product, especially the... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient, reliable,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of editorial... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise its user-friendliness, ease of... See more

Based on these reviews

Rated 4 out of 5 stars

Fantastic program; works like a dream, but can be clunky and sometimes forces full manual citation. AI detector is either very good or terrible, as I had a colleague draft a paragraph right in front o... See more

Company replied

Rated 4 out of 5 stars

I have recently started using Scribbr after moving over from Cite-this-for-me. I've only used it for one project so far but my experience has been very promising, only drawback is the automatic gener... See more

Company replied

Rated 5 out of 5 stars

Super useful, it pulls the information off links and other sources to create the citations in several styles (APA, MLA, etc.) and allows you to use different text formats to match the on you're using... See more

Company replied

Rated 5 out of 5 stars

I love Scribbr's citation tool! I just started a grad school program for social work and have never done APA formatting so Scribbr's automatic citing options have been a life saver. I also really appr... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

About Scribbr

Information provided by various external sources

Hi we’re Scribbr!

A team of 60 people in Amsterdam and 500+ editors all over the world who are there to help you achieve your academic goals.

We proofread academic documents, detect plagiarism, automatically generate citations and share helpful articles and videos in our Knowledge Base.

Your path to academic success

Written by the company

100% Happiness Guarantee
We’re committed to making all our customers 100% happy! Our philosophy: Your complaint is always justified – no denial, no doubts. We will contact you to find the solution that helps you the most, whether that’s a free new edit or a refund on the service.
Questions?
Our support team is always there for you! You can reach us via email, over the phone or simply start a chat on our website.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

10/10 site

10/10 site, extremely easy to use, saves you HOURS of time, and has minimal ads that block content. Absolutely amazing.

December 9, 2025
Unprompted review
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Reply from Scribbr

Hi Mike,

Thank you for your lovely review! We're delighted to hear that you found our site easy to use. We do our best to make sure that the interface is user-friendly and efficient. You can always reach out to us via email if you have any service-related inquiries :)

Kind regards,
Thaïs & the Scribbr team

Rated 5 out of 5 stars

Scribbr got me through graduate school!

Scribbr got me through graduate school!
I find citations slightly tedious, Scribbr makes it seamless.
I will say there is room for error, maybe 98% of the time Scribbr is accurate. But it's good enough for me! This was especially essential when citing over 25 different articles at a time.

December 7, 2025
Unprompted review
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Reply from Scribbr

Hi,

Thank you for your positive feedback!

We are glad to hear that the resources, services and tools that we offer have helped you through graduate school!

Helping students throughout their academic journey has always been at the center of our mission.

Should there be anything else you'd like to share, please do not hesitate to reach out. We are happy to help!

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

Excellent citation generator

Excellent citation generator; I have been relying on this for coursework and find it to be generally accurate, easy to update, and provides good information to ensure citations are used properly (i.e., explaining the difference between parenthetical and narrative citations).

December 8, 2025
Unprompted review
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Reply from Scribbr

Hi David,

Thank you for your kind review. We're thrilled to hear that our citation generator has been a helpful part of your coursework. It’s great to know that it makes the process clearer and easier for you.

If you ever need a hand with citations or anything else while writing, feel free to reach out to us because we’re always glad to help.

Cheers,
Hannah & the Scribbr team

Rated 5 out of 5 stars

Thanks to your English proofreading and…

Thanks to your English proofreading and corrections, I was able to submit my manuscript to the journal just in time. I truly appreciate that you expedited the process upon my request. Thank you so much. I’m really glad you’re here :)

December 5, 2025
Unprompted review
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Reply from Scribbr

Hi Esra,

Thank you for sharing your positive feedback with us!

We are glad to hear that you were happy with the edit. We always try to go the extra mile and it's good to hear that our efforts was impactful.

Should there be anything else we can do for you, do not hesitate to reach out. We are happy to help!

Best,
Stella & the Scribbr team

Rated 5 out of 5 stars

This has made my life easier!

This has made my life easier!! use it

December 7, 2025
Unprompted review
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Reply from Scribbr

Hi Breezy,

Thank you for your positive feedback!

We are glad to hear that you find our tools and services helpful! Helping students is our mission!

Should there be anything else you'd like to share, do not hesitate to reach out.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

Scribbr is by far the best citation…

Scribbr is by far the best citation generator online. In addition, the videos are extremely helpful for academic writing.

December 7, 2025
Unprompted review
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Reply from Scribbr

Dear Debbie,

Thank you for taking the time to share your positive feedback with other students.

We are really happy to hear that you are satisfied with how our Citation Generator works.

If you have any more thoughts to share, feel free to reach out.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

The tool was very intuitive to use

The tool was very intuitive to use. Pasting in DOIs and URLs made it easy to quickly cite a multitude of sources. Out of 36 sources, 2 didn't correspond correctly. This may be due to wrongly copy and pasting from the document .

December 7, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you for your kind message.

We are delighted to hear that the Citation Generator has felt intuitive and easy for you.

On top of our copy-paste system, we make sure that you can always manually input your citations to complete any missing information.

Please don't hesitate to reach out to us if you have any questions!

Kindly,
Thaïs & the Scribbr team

Rated 5 out of 5 stars

Great tool for grad school

Great tool for grad school

This site has really made it easy for me to efficiently cite information for my assignment in my graduate program.

December 5, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you for taking the time to leave this kind review. We're delighted to hear that our Citation Generator helped you through your graduate program. Please don't hesitate to reach out to us post-graduation if you ever need our services ;)

Kindly,
Thaïs & the Scribbr team

Rated 5 out of 5 stars

Scribbr: GenX Friendly 😁

I love Scribbr. It makes life so easy for a 50+ college student! It's easy to use and I'd recommend it to anyone!

December 4, 2025
Unprompted review
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Reply from Scribbr

Hello Tanisha,

Thank you so much for your kind words and for trusting Scribbr on your college journey!

We’re really happy to hear that it makes things easier and that it works well for you as a 50+ student. Your recommendation means a lot to us.

If there’s ever anything we can do to support you even more, we’re here for you.

Kind regards,

Matteo & the Scribbr team

Rated 4 out of 5 stars

Overall solid program

Fantastic program; works like a dream, but can be clunky and sometimes forces full manual citation. AI detector is either very good or terrible, as I had a colleague draft a paragraph right in front of me, and his writing was flagged as 100% AI.

December 1, 2025
Unprompted review
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Reply from Scribbr

Dear Gaven,

Thank you for your feedback.

We are happy to read that you appreciate our Citation Generator. Sometimes though, citing the source manually is best indeed. There are so many sources on the internet that it cannot cite everything perfectly.

We are nonetheless sorry to learn that you're not entirely satisfied with our AI Detector. I can understand that the result of the AI Detector can be a little misleading sometimes. Please note that AI detection software products are still under development and do not yet provide a definite assessment. Scribbr has written several articles on this. We would therefore like to point out that somewhat unclear results should always be judged subjectively.

Please know that we are working diligently to improve the AI detector and help achieve better results. Your feedback helps us to do this and will be taken into account, thank you very much. :)

Should there be anything else we can do for you, do not hesitate to reach out. We are happy to help!

Cheers,
Stella & the Scribbr team

Rated 3 out of 5 stars

n/a..........................

December 4, 2025
Unprompted review
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Reply from Scribbr

Hi Jamile,

Thank you for your feedback!

Here at Scribbr, we're dedicated to ensuring your happiness with our services. To best help you, we've therefore reached out to you privately.

We hope to hear from you soon!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Job gets done

Very helpful when it becomes to formatting references. It allows me easier time to do my papers.

December 3, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you for taking the time to share your positive experience with our Citation Generator. We really appreciate it!

It's amazing to hear it has been helpful to you. That has been our goal in developing it. :)

If there's anything else we can help you with, please don't hesitate to let us know. We'd be happy to do so!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Very useful tool

Super useful and accurate. There are so many formatting rules to remember when citing sources for academic writing, but Scribbr makes it so easy. It has saved me so much time and headache.

December 3, 2025
Unprompted review
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Reply from Scribbr

Hi Jon,

Thank you for your positive feedback about our Citation Generator!

We're very happy to hear that it's been able to save you headaches. :)

If there's anything else we can help you with, please feel free to contact us. We're always happy to help!

Cheers,
Daphne & the Scribbr team

Rated 3 out of 5 stars

Sometimes results are not found

November 1, 2025
Unprompted review
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Reply from Scribbr

Hi Doreen,

Thank you for leaving a review. We are sad to hear that you are not fully happy with the services on our site.

Currently, it is not fully clear to us what issues you are experiencing. We would appreciate it if you could reach out to our support team so that we can help fix whatever is causing the results to not be found.

We hope to hear from you soon!

Kind regards,
Tim & the Scribbr team

Rated 1 out of 5 stars

i can't use it

December 1, 2025
Unprompted review
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Reply from Scribbr

Hi Thư,

Thank you for your feedback.

We're sorry to hear you're having trouble using our services. We'd love to help, which is why we've reached out to you privately.

We hope to hear from you soon so we can find a solution together!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

easy and simple to use

December 1, 2025
Unprompted review
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Reply from Scribbr

Hi Judith,

Thank you for sharing your feedback!

We're happy to hear you've found our services easy and simple to use. :)

Please know that you're welcome to reach out to us if you have any other feedback to share or have any questions. We're always happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

It was very easy to use

It was very easy to use, and I could cite easier.

November 30, 2025
Unprompted review
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Reply from Scribbr

Hi Perri,

Thank you for taking the time to leave a review. We appreciate it very much, and we're thrilled to hear you're happy with our Citation Generator!

If you have other feedback to share or need our help with anything, don't hesitate to reach out to us. :)

Cheers,
Daphne & the Scribbr team

Rated 4 out of 5 stars

Scribber has made citations so much…

Scribber has made citations so much easier.

November 24, 2025
Unprompted review
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Reply from Scribbr

Hi Jennifer,

Thank you for your feedback about our Citation Generator!

Our main goal when creating the Citation Generator was to make creating citations easy, so it's amazing to hear that it has for you. :)

If there's anything we can do for you or if you have more feedback to share, please let us know. We're happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Great work

It made my work simple and perfect. The work was accurate. Glad I used Scribbr !

November 29, 2025
Unprompted review
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Reply from Scribbr

Hi Sri,

Thank you so much for your wonderful feedback! We’re really happy to hear that our service made your work easier and that you were satisfied with the accuracy of the results. That’s exactly what we aim for.

If you ever need support again in the future, we’ll be here for you.

Kind regards,
Hannah & the Scribbr Team

Rated 5 out of 5 stars

The ability to add to this site's…

The ability to add to this site's ability to cite and document sources that are not willing share source info for online citing documentation.

November 28, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi John,

Thank you so much for your feedback and for sharing this suggestion with us. We really appreciate you taking the time to help us improve our tools.

If there is anything else we can do for you, please let us know.

Kind regards,

Matteo & the Scribbr team

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