Script and Scribble Reviews 101

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They attempted to make sure I got my order on time (I placed the order late) and kept me updated about the status which I thoroughly appreciated! Everyone loves their art pads I give as gifts to kid... See more

Rated 3 out of 5 stars

I was never able to get into my existing account even after contacting customer service. Eventually just made a new account or ordered as a guest - can't remember. Took a month for my order to arrive.... See more

Rated 5 out of 5 stars

I love the parent-teacher notepad and money envelope options! I am full time working mom, and I frequently have to send notes to school for transportation changes, etc. Having these notes saves me so... See more

Company replied

Rated 5 out of 5 stars

I could not be more happy with my customized school assignment charts, homework punch cards, and clipboards for my kids! As a homeschooling mama of four children, organization is essential and these i... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Discover our one-of-a-kind collection of personalized gifts and stationery for kids, moms, teachers, friends and family.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful and timely!

I ordered Valentine's Day bags and personalized cards. They were beautiful and well made! I will be ordering again!

February 5, 2017
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Cristine,
That is great to hear.
We appreciate your comments and business.

Advertisement
Rated 5 out of 5 stars

High Quality Products

I ordered three different teacher gifts and they came out perfectly. They are just as pictured on the website. The gift stickers and valentine bag toppers are just as pictured and came as ordered.

February 4, 2017
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Tamara,
Thanks for the great review.

Rated 5 out of 5 stars

So Cute!

Normally I do not succumb to promoted posts on Facebook, but I really needed some personalized note pads. This was easy to design and arrived quickly...and is so cute!

January 31, 2017
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Kendall,
We're happy you found us, and that you were pleased with your experience.
Come again soon!

Rated 3 out of 5 stars

I like the end result

I would give them 3 1/2 stars...it took two weeks for them to ship, without any communications. They billed me at the time of order, so I did end up calling them and they told me my order was going to ship the next day (which it did). So -- it took a while and I did have to call to get more information (rather than getting an email or being able to view status online). I really like the product, though.

January 30, 2017
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Mary,
You are correct that the order took a little longer than usual, and for that we are truly sorry.
Your feedback is appreciated, as it helps us improve our process, so we can better service you and all our customers.
Nevertheless, it's nice to see that you are a repeat customer, and that you are happy with the product you purchased.
Thanks

Rated 3 out of 5 stars

Slow delivery

Was not informed of an error in my order until I contacted the company. Delivery was delayed, which caused me to miss giving the gift on the date intended. Very disappointed! Will not order from them again

January 6, 2017
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Kerry,
I'm very sorry you were disappointed.
Although we should have communicated with you better, the order shipped out just one day later than our stated production time.
Our quality control caught a problem before it was shipped, and we had to reprint your order. This is what caused the slight delay.
Regardless, I hope you liked the quality of the notepad, and we hope you reconsider, and try ordering from us again.
Best wishes.

Advertisement
Rated 3 out of 5 stars

Expected more

Pads were fine. No thicker or better than Shutterfly and much more expensive. Were very poorly packaged and slightly damp and wrinkled once delivered. Took forever to arrive. Would not order again.

December 27, 2016
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Lindsay,
I'm sorry you weren't pleased with your order.
Please send us an email, and we'll be happy to look into your issues.
We want you to be fully satisfied with your order.

Rated 5 out of 5 stars

Exceptional service

The product arrived within the timeframe set and was terrific. The service was exceptional, especially coming to Australia. Thank you

December 14, 2016
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Pam,
Thanks for the 5 star review.
We're happy we met your expectations.
Happy holiday!

Advertisement
Rated 5 out of 5 stars

Pleased as always

Script and Scribble consistently delivers unique and high quality products!

August 31, 2016
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Sonia,

We are so happy that you continue to buy from us after all these years, and that you are pleased with our products and service.
Thanks for the great review.

Rated 5 out of 5 stars

These guys are good.

Wonderful product, thanks; love the bag tags.

July 31, 2016
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Earl,

We're happy you like the bag tags.
Thanks for the great review.

Rated 5 out of 5 stars

Dishes

Items came on time and well packed.

June 13, 2016
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Gloria, we are grateful for your nice review, and we're happy you were satisfied with our products and service. We hope to help you again soon.

Rated 5 out of 5 stars

Plates.

I ordered 6 personalized Christmas plates for my grandchildren.
The plates are excellent quality, and
adorable!

January 7, 2016
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Alice,
We're so happy you are pleased with your custom plate order.
I hope the grandchildren get many years of enjoyment out of them.
Best wishes for a healthy and happy 2016!

Advertisement
Rated 5 out of 5 stars

Great customer service

I ordered a bunch of teacher gifts for Christmas. I didn't realize one would be worded the way it was so it looked wrong and I contacted script and scribble and they said they would send me a corrected one immediately. Since we were on a time crunch for Christmas break they, they expedited a new order and shipped it to me priority at no charge. Wonderful service, extremely cute items (I ordered for 6 teachers a variety of - personalized paper, pencil holders, water cups). Extremely pleased with everything and will definitely order again.

December 27, 2015
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Lisa,

We appreciate your kind words, and we're please everything worked out well for you.
Best wishes for the New Year!

Rated 5 out of 5 stars

Great Gift

It's a Xmas gift 4 my granddaughter in FL... I hope she enjoy them

December 22, 2015
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

I'm sure she will love her gift! Thanks for the order and nice review.

Rated 5 out of 5 stars

Happy Teachers every year!

I've been ordering unique, personalized gifts for my kids' teachers annually now for the past several years. The quality is excellent and the teachers are always thrilled! I will continue to buy from Script and Scribble. :-)

December 7, 2015
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

Teri,
Thanks so much for your fantastic comments.
We truly appreciate your years of loyal business, and we hope to continue to make you and the teachers happy with our unique and personalized gifts.
The Script and Scribble Team

Rated 5 out of 5 stars

Good Quality Notepad

Love our new notepad at my preschool where I teach!! It is durable, beautiful, and will last a while with 300 sheets and it durability.
Great quality as always!!
The products at "Script and Scribble" are pricey, but you do get what you pay for and the price is worth it.

November 14, 2015
Unprompted review
Script and Scribble logo

Reply from Script and Scribble

We're thrilled you love your notepad, and indeed we use a much heavier weight paper than most. Our aim is to provide unique and quality products and exceptional customer service. We appreciate your comments.

Advertisement
Rated 5 out of 5 stars

Great Selection of Personalized Product

Really liked the personalized melamine plates, Christmas gifts, note pads and so much more. I called on the phone and they placed the order on their website for me, then I just logged in and approved my order. Thanks again!

October 7, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look