Great experience. Left to browse though attentive when needed with what appeared expert advice. Helped us through decision making and very thorough. Chris great help. Kate walked us through the finan... See more
Location
Switch locationAintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB
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See what reviewers are saying
I have recently purchased a settee, chair and footstools, every time I went into store every member of staff has been so helpful and welcoming. I have had many questions and they never made me feel... See more
We received Excellent customer service and knowledge about products. On arrival we were greeted by Si (Simon) who gave us a very brief overview of where to find the sofa we were looking for. We were l... See more
Great service and informative during ordering at Aintree store. Good communication about where preparation of sofas were up to. Delivery: sofa expected 19/8/26 between 16.55pm/5.20pm. Phone call... See more
Company replied
Company details
About poltronesofà - Aintree
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, United Kingdom
- 0191 731 3300
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Louis from the Aintree store was so…
Louis from the Aintree store was so helpful. I found a lovely sofa and Louis got a fantastic deal for me so well done to Louis.
Sofas/Footstool delivery!
Ciao, our delivery was fantastic! Our delivery guys Peter & George were polite, courteous and very friendly! They still held that professional style but were chatty, engaging and respectful! Our sofas/footstool were delivered with care, safe handling and respect that they deserved! Cannot rate or recommend Peter & George highly enough!!!!
Grazie 👌👏👏
Enjoyable Shopping Experience
Beautiful, comfortable sofas. It was a lovely experience buying them in-store on the launch day of Poltrone - got great assistance from a female member of staff - gentle, informative encouragement, no pressure at all. Free coffee, bag, tape measure!
Delivery highly efficient. Sofa was available a little ahead of time but still flexible on delivery date. Got email re morning or evening as promised, then more refined estimate early morning which proved accurate.
Delivery staff were excellent - friendly, helpful, informative and removed all packaging.
Looking for furniture.
Having a friendly helpful person who knew what that were talking about.the lady who helped us was so friendly and could not do enough to help us.
Very helpful and polite they go out…
Very helpful and polite they go out there way in explaining everything so happy with the service
May use AI-assist with repliesRead more
The assistant was very helpful and…
The assistant was very helpful and explained all the necessary details for the purchase

Reply from poltronesofà - Aintree
Very helpful in store and delivery was…
Very helpful in store and delivery was very prompt being kept updated throughout was good
Visited Aintree
Visited the Aintree store and spoke to Kate she was very friendly and helpful,also very knowledgeable about all the products
Great service from staff very helpful
Great service from staff very helpful, quality products with beautiful colours to choose from. Highly recommend
I am very happy and pleased with my…
I am very happy and pleased with my sofas . The 2 lovely men that brought it and set it up where both very polite and cleaned up after the. Self .
Great experience
I ordered a sofa which was delivered on time, with assembly included, and it turned out to be comfortable and reliable, thank you!
Good company
Good company , gave us a delivery date which they stuck to ,
And 12 weeks later gave us a delivery time slot which are recliners came at the precise time and were very happy with our furniture.
Dave& Ann

Reply from poltronesofà - Aintree
The delivery team were excellent…
The delivery team were excellent arrived on time and super efficient with the set up of the chair.
Excellent choice of good quality sofas.
Kate the sales lady was very helpfull she has excellent customer care skills she guided us through our purchase without putting us under any pressure. Would 100% go back to Poltronesofa again.
I absolutely love my new sofa
I absolutely love my new sofa, the whole experience was seamless, the sofa was a little bit more than I wanted to pay compared to alternatives from other stores, but I would say I have certainly got what I paid for, quality is fantastic, sofa is stylish, the guys who sold it were pleasant to deal with, the team that delivered it were great, very friendly, and made sure it was in the right place and I knew how to use the reclining options. Over the moon with my purchase - Thank-you.
Staff very helpfull,not under any…
Staff very helpfull,not under any pressure to buy,not rushed,everything explained,,
Helpful
Helpful , anwered all my questions , didnt get harassed , a nice greeting as you walked in the store ....
We went to the store at Aintree Liverpool
Our salesman was the youngest in the store cant remember his name
I also liked that you could pick the material and colour
Brendan was so helpful and informative…
Brendan was so helpful and informative nothing was too much trouble .
I thought the quality of the furniture was excellent .
I would definitely shop here again .
5 ***** for Brendan .
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