poltronesofà - Croydon Reviews 

2,223
•
TrustScore 4.5 out of 5

4.6

Unit 4 Purley Way Retail Park, Purley Way, CR0 4XG Croydon, Surrey,, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The store was great, service was great, information I was given about the sofa was full and the found the experience very nice. The delivery guys also were helpful and unpacked it and put it where we... See more

Rated 5 out of 5 stars

came a week early was told the 9th October and came yesterday. Luckily I had got rid of my old sofa the day before as small room and would not of been able to accept it. Delivery men very good and... See more

Rated 2 out of 5 stars

Good service from the shop and delivered on time and with care. Unfortunately our sofa had a defect on one seat so had to try to get it fixed through SCS and that’s where it all went down hill. Sinc... See more

Company replied

Rated 5 out of 5 stars

The member of staff who assisted us at the Purley store was Peter. He was very helpful, giving advice but leaving decisions very much up to us. There was no pressure.


Company details

  1. Furniture Store

About poltronesofà - Croydon

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 4 Purley Way Retail Park, Purley Way, CR0 4XG, Croydon, Surrey,, United Kingdom

  • 020 8686 7442

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,223)

20,472 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Service Alround.

The store was great, service was great, information I was given about the sofa was full and the found the experience very nice. The delivery guys also were helpful and unpacked it and put it where we want it to go.

October 3, 2026
Rated 5 out of 5 stars

Great

Friendly staff and very helpful helping me choose what I needed

September 30, 2026
Rated 5 out of 5 stars

Almost a fun experience

The member of staff who assisted us at the Purley store was Peter. He was very helpful, giving advice but leaving decisions very much up to us.
There was no pressure.

September 25, 2026
Rated 5 out of 5 stars

I had a wonderful experience

I had a wonderful experience at Poltronesofà in Croydon. Upon entering the store, I received a warm and professional welcome from the staff.
The team was friendly, knowledgeable, and attentive; in particular, a female staff member took the time to understand my needs and offer helpful advice without any pressure. Their professionalism and excellent customer service made the entire process enjoyable and easy.

I am delighted with the support I received and would like to thank the team for helping me choose the perfect sofa for my home. I highly recommend Poltronesofà at Croydon to anyone looking for quality furniture and outstanding customer service.

Thank you again for this fantastic experience.

September 22, 2026
Rated 5 out of 5 stars

It was very nice seeing your salesman

It was very nice seeing your salesman. He was very helpful unexplained what the sofa can do with the reclining seat so I was very pleased myself and my wife last week Saturday that’s why I chose to buy that sofa. Thank you very much Garfield Daley.

September 16, 2026
Rated 5 out of 5 stars

We had a really great experience

We had a really great experience. Staff were patient and left us to our own devices to have a look around. When we made our decision they were really helpful in making sure we were happy. Osa in the croydon branch was extremely good!

September 17, 2026

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