Came on time, two good staff who worked well in getting the sofa into the house and then putting it together. Only issue there was a couple of marks that one of the guys took pictures of, this was no... See more
Location
Switch location5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB
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See what reviewers are saying
I was kept well informed about the delivery date and time of my new sofa. Dean and James (delivery crew) were awesome. They delivered the sofa on time, assembled it and took all the packaging away. Al... See more
Good customer service at the store. The wait time (about 4 months) was worth the wait. The delivery men were very helpful, made sure the settee was in place, plugged in and working. Told us any proble... See more
The lady who looked after us was very helpful she could not do enough for us My. Daughter is over the moon with her beautiful new unit Can’t wait for the suite to finish everything that they have ach... See more
Company details
About Poltronesofa - Hull
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, United Kingdom
- 0191 731 3300
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Suzanne was very helpful
Suzanne was very helpful. Explained everything. Was easy to talk to.
Great service from purchase to delivery
Pleasant experience nothing was to much…
Pleasant experience nothing was to much and very understanding staff
Really nice store with plenty of…
Really nice store with plenty of choice, nice friendly staff , especially Suzanne , very helpful and knowledgeable
Delivery experience
I was kept well informed about the delivery date and time of my new sofa. Dean and James (delivery crew) were awesome. They delivered the sofa on time, assembled it and took all the packaging away. All in all, a very pleasant experience and I am a very grateful and content customer.
Came on time
Came on time, two good staff who worked well in getting the sofa into the house and then putting it together.
Only issue there was a couple of marks that one of the guys took pictures of, this was not done on delivery or putting the sofa together. He has logged the marks with someone back at work, awaiting a phone call.
The finish with a beautiful new Suite. lady who looked aftert us was very…
The lady who looked after us was very helpful she could not do enough for us My. Daughter is over the moon with her beautiful new unit Can’t wait for the suite to finish everything that they have achieved
Furniture was perfect
Furniture was perfect , had loads of nice comments and very happy with the service, couriers were very polite and helpful, would recommend
Got a call 1hr before delivery
Got a call 1hr before delivery, arrived on time and brought in erected by 2 delivery men, very polite and efficient, looks amazing. Thankyou
I went into Scs looking for sofas an…
I went into Scs looking for sofas an chair , I found them very helpful and I came away with a lovely 3/2/1 sofa
Order arrived early good communication…
Order arrived early good communication all the way, delivery handled with precision
Would recommend
The delivery men were friendly and…
The delivery men were friendly and efficient
They rang up to say when they would arrive
15 minutes my sofa was put together
Very pleased with it
The help and proffeional guidance we…
The help and proffeional guidance we reeived from your assistant. I do not have the name of your assistant but she is a credit to your company.
Helpful staff not pushy
Helpful staff not pushy. Spent a lot of time with us. Explained all the options in a clear and understanding manner
Good customer service at the store
Good customer service at the store. The wait time (about 4 months) was worth the wait. The delivery men were very helpful, made sure the settee was in place, plugged in and working. Told us any problems "get in touch". Couldn't do enough making sure we were satisfied customers, which we are.
From ordering the furniture to having…
From ordering the furniture to having it delivered all staff were very helpful & polite
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