From start to finish in choosing our next sofa, delivery was arranged around us, communication was brilliant at the right intervals.
Staff we amazing went above and beyond.

We stepped inside and was greeted with a wonderful smell. Followed by Stephanie who was super smiley and friendly. She had to put up with 4 of us!! Steph helped my Mum find her perfect sofa. She was so helpful showing us all the different styles and colours that we could choose from. When I need a new sofa I will definitely be going to see Steph again. 10/10 for her. She is an asset to the company.

The staff were lovely very friendly and helpful

Very helpful but not pushy

Very helpful and patient would definitely recommend

The poltronesofa sofa bed that I have ordered at your Kidderminster store was not only at a reduced sale price which is great but Alice was a really friendly and helpful member of your staff. I would definitely recommend family and friends to buy at your store

The delivery people Carl and Tyler were very polite and considerate as we are both in our 80s, they soon had our new furniture in place and could not have been more helpful you need to keep these two they were lovely

the crew were great. chatty and informative. very polite. they had the sofas set up and arranged as we wanted in double quick time

We had super customer service in the shop and we love the sofa bed and armchair. The only thing that let the experience down was the delivery of the armchair. The delivery men were a bit careless, resulting in about 6 or 7 scratches on our wooden floor. The gliders we had ordered were also not on either the sofa bed or the armchair. The staff at the shop provided us with gliders for us to attach ourselves and said to contact polygons sofas by email regarding the scratches.

You had what we wanted it was on offer. We now have the chairbed and so far are very pleased.

Matt at the Kidderminster store was fantastic. Very helpful and very patient when we changed our minds on sofas. His advice of shapes and sizes, changing of chaise direction/corner will really help us in our new home.

Friendly, knowledgeable helpful staff. Ordered two, two seater sofas and they arrived within the time frame given and I was kept fully informed re. the delivery date and time. Delivered on time and assembled with no problems.

Custermers service very good the Girl who served us was extremely helpful and not pushy sales in any way all the staff were Lovely making a fuss of our dog Bailey and the Delivery guys were extremely careful setting it up definitely recommend to anyone

Excellent service all round, great staff

Great service from steph at the store in Kidderminster she was very patient and knowledgeable and guided us through the order .

Well the suite was delivered expertly bringing it round the back for access with no problems.
The guys were pleasant and tidied up after them. Fitting the glides and placing the suite where required.

From receiving the initial text saying when our sofa was being delivered the communication was excellent. It was delivered 2 days before the due date.
The 2 men who delivered the sofa were very polite and worked quickly and efficiently.

Very impressed with the service and delivery from start to finish. I browsed the shop a handful of times looking for the right sofa. Special mention to sales assistant Jenna who was patient and very informative and helpful. One of the reasons I went back and finally purchased the perfect sofa for my house. Nothing worse than pushy sales personnel. Thank you Jenna, its arrived in exactly the time frame stated and the quality is superb. Would definitely recommend.

Alice was lovely and very helpful. Nothing was too much trouble. Very nice lady

we were kept informed at all stages of the process and I have to say the lady who contacted me for payment has a very pleasant manor. The guys delivering the suite were very efficient and demonstrated the controls well.