Great experience, delivery was due for August but gratefully accepted early delivery in July. Sofa and chair very well made, leather is high quality. Delivery driver and set crew very polite and inst... See more
Location
Switch locationUnit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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See what reviewers are saying
We were concerned about getting the sofa into our living room, when we were in the shower room we were told the sofa would be split but that is not how it turned up. The delivery team did a fantast... See more
Company replied
Excellent service in store. Mia gave us plenty of advice without being too pushy. We decided on a display item, but we wanted to check it against out existing home furnishings. Mia removed the... See more
First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fanta... See more
Company details
About poltronesofà - Northampton
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom
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Good choice in the shop
Good choice in the shop, helpful customer service and really lovely delivery guys
Polite quick tidy friendly and best of…
Polite quick tidy friendly and best of all I now have my sofas instead of camping chairs thank you all very much. ♥️
Delivery drivers great people great job
Great experience
Great experience, delivery was due for August but gratefully accepted early delivery in July. Sofa and chair very well
made, leather is high quality. Delivery driver and set crew very polite and install was done super quick. Would highly recommend
May use AI-assist with repliesRead more
Sofa didn’t turn up as sold, lucky to get it into living room
We were concerned about getting the sofa into our living room, when we were in the shower room we were told the sofa would be split but that is not how it turned up.
The delivery team did a fantastic job getting the sofa in.

Reply from poltronesofà - Northampton
Excellent store
The sales guy in the shop was more than helpful in every way
The guys that delivered our furniture were also excellent
Friendly in store staff and delivery…
Friendly in store staff and delivery drivers, very helpful
Excellent
Excellent service in store. Mia gave us plenty of advice without being too pushy. We decided on a display item, but we wanted to check it against out existing home furnishings. Mia removed the sofa from sale as we promised we would come back with an answer by the end of the day which we did.
We were then given a choice of delivery dates and sofa was delivered on time without any issues.
Very pleased. Highly recommended
Excellent customer service
Excellent customer service. Very helpful staff. Great communication about the delivery. Delivery staff did a brilliant job setting up the sofas.
Was very excited to receive the sofa…
Was very excited to receive the sofa but it took forever from the purchase time to day of delivery. If you can do something about the time frame it will be great.
Thank you

Reply from poltronesofà - Northampton
First the customer service in the shop…
First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fantastic on keeping us informed of their arrival time. Very respectful while they were in the property. Very tidy and friendly . I would recommend buying from this company to family and friends.
Mia who we spoke to was very helpful…
Mia who we spoke to was very helpful and listened to what we were asking for.
Waliur greeted me and my wife upon…
Waliur greeted me and my wife upon arrival our intentions were to just get some inspiration for a new sofa after being show the different variations of fabrics and leathers he allowed us to freely walk around and we stumbled along this beautiful sofa set which was in the sale waliur made me and my wife a lovely coffe and then sat down with us and went through options Sharron the store manager was ever so lovely was there to answer any questions we didn’t feel forced into buying it either which was a bonus as other furniture stores try and force you to buy! From start to finish was very professional all staff were really polite
Overall very satisfied customer
From the showroom to delivery
From the showroom to delivery I would have given 5 Stars but when they delivery my sofas one was the wrong colour, so far customer service have been on point, let see how it unfolds.
Staff were very friendly and helpful
Staff were very friendly and helpful. They were on hand to help but weren't pushy. They also gave good advice. I loved the massive range of colours that everything came in.
Our gentleman assistant was very…
Our gentleman assistant was very helpful and informative. Went over everything thoroughly.
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