poltronesofà - Oldham Reviews 

1,918
TrustScore 4.5 out of 5

4.6

13 Centre Retail Park, Broadway, OL2 5HX Oldham, Lancashire,, GB


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Rated 5 out of 5 stars

Delivery went really well. Originally quoted a 15 min window between 12:10 & 12:25. As the morning progressed it became 11:50 & 12:50. However we took delivery at 12:25;- brilliant. Lads were great,... See more

Rated 5 out of 5 stars

Bought a 3 seat reclining sofa and chair which where onsale as ex display at a bargin price of £700. The lady directed us to the ex display sets as they wanted to get rid of them to make room for... See more

Rated 5 out of 5 stars

Great range of sofas. Sales staff are excellent in assisting and helping you choose. Very clear explanation of colour choices and fabric and leather ranges. Excellent customer service from Garry who p... See more

Rated 5 out of 5 stars

Great experience from start to finish. The member of staff who helped me (Garry) was friendly and knowledgeable without being pushy, which I really appreciated. He gave me the information I needed, le... See more


Company details

  1. Furniture Store

About poltronesofà - Oldham

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 13 Centre Retail Park, Broadway, OL2 5HX, Oldham, Lancashire,, United Kingdom

  • 0161 925 3700

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,918)

17,608 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a 3 seat reclining sofa and…

Bought a 3 seat reclining sofa and chair which where onsale as ex display at a bargin price of £700.
The lady directed us to the ex display sets as they wanted to get rid of them to make room for the new stock.
I am really pleased she did as the items we got were spotless for ex display.
Really pleased with my purchase especially as my budget was £2000 and I only spent £700.
We also got free delivery thrown in aswell
Bargin!

July 4, 2026
Rated 5 out of 5 stars

Delivery experience

Delivery went really well. Originally quoted a 15 min window between 12:10 & 12:25. As the morning progressed it became 11:50 & 12:50. However we took delivery at 12:25;- brilliant. Lads were great, very helpful, quick but carefull & courteous. Excellent.
Prior sales experience at Oldham SCS was most positive & helpful. Staff very hospitable, friendly without any 'pushyness'. Overall a most positive experience.

August 20, 2026
Rated 3 out of 5 stars

Delivery came late to what was expected.

Delivery came late to what was expected.

August 8, 2026
poltronesofà - Oldham logo

Reply from poltronesofà - Oldham

Good Morning Mr Ali,

Thank you for taking the time to leave your review. We’re sorry that your delivery arrived later than expected on the day.

Our delivery time slots are estimated, and on occasion factors outside of our control, such as traffic or unforeseen delays on the road, can affect the driver’s arrival time. That said, we completely understand how frustrating it can be when you’re waiting for your delivery, and we apologise for any inconvenience caused by the delay.

We appreciate your patience and understanding and hope you’re happy with your goods.

Kindest,

Lauren - Poltronesofà at ScS
Social Media Team

Rated 5 out of 5 stars

Happy customer

Salesman was really helpful and helped us pick the suite we wanted . Delivery on time as promised.
Delivery men were excellent and helpful.
We are very happy with the quality and appearance of the suite .

August 1, 2026
Rated 4 out of 5 stars

Very helpful service when we first came…

Very helpful service when we first came to view

July 23, 2026
poltronesofà - Oldham logo

Reply from poltronesofà - Oldham

Good Morning Dave,

Thank you for your review.

We’re pleased to hear you had a positive experience with us and that the Sales Advisors in Store provided a very helpful service.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kind Regards,

Lauren - Poltronesofà at ScS
Social Media Team

Rated 5 out of 5 stars

Happy family

From the moment we visited the store to the delivery and installation of our sofas, the communication was excellent throughout. Every member of the team was helpful, professional, and kept us informed every step of the way.

We are absolutely delighted with our new sofas. They have transformed our front room, making it feel much more spacious, comfortable, and welcoming. We also discussed our family’s needs with the store team, including the fact that we have an autistic child. As a result, there are times when one of us ends up sleeping on the sofa, so having these incredibly comfortable recliners has been a complete game changer.

The quality, comfort, and service have all exceeded our expectations. We couldn’t be happier and would highly recommend them to anyone looking for new furniture.

July 14, 2026
Rated 4 out of 5 stars

Great store 👏 👌 👍

The staff were very helpful they made me sit for a While to see how it was

July 18, 2026
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Reply from poltronesofà - Oldham

Good Afternoon Mrs Lax,

Thank you very much for speaking with me today.

I am pleased that you had a positive experience in store and we will be in touch as soon as your order is ready for delivery.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

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