Thanks to Gerald for his expertise. Great service, kept us informed all the way. Very happy with purchase. Delivery on time and very helpful and efficient

Two lovely men. On time and efficient. Pleasant and obviously know their job.

AWFUL SHOP
Our sofas were ordered before Christmas, we wanted to cancel after less than 5 days of ordering them and they wouldn’t let us without keeping our deposit, there was no grace period even though we were told there was and now the delivery is being delayed and they still won’t let us cancel. They are saying the date was only ‘estimated’
Never experienced such awful customer service
I would not shop here ever again

The staff at your store were very helpful and polite answered any questions we had I was impressed with the service

My delivery was great! They kept me informed of the delivery. They introduced themselves, Scott & Carl, very friendly, pleasant. They respected property, was very careful, & caring. He even put it all in place & positioned it just how I wanted it. I've been very happy with their delivery & very happy with furniture. 'Amesbury' a lovely biscuit colour. Very comfortable.

I thought the

Excellent member of staff, nothing to much trouble and answered all my questions and there were a lot !!!!

Mohammed was very helpfull

Welcoming staff, friendly and helpful, good knowledge

Steve and Mark who Delivered my 2x2 Settees today was Pleasant and was Quick Very Happy with them

We bought our bed settee from the Solihull retail store. Trevor was the salesman who was super to deal with, friendly, informative and patient. We got exactly what we wanted. Thanks Trevor.

Gerald and Trevor were very attentive and very patient as we changed our mind time after time, but we got there 🤦🏻😅

We saw what we wanted in a sale online and were encouraged to make an appointment to visit the showroom. When we arrived we were immediately greeted by a very pleasant member of staff who informed us that we could save £50 for just making the appointment. We tried the sofa we wanted and was given excellent advice. We chose a powered recliner with lumbar support - it was like a dream! We opted for 0% finance and a discounted 5 year insurance plan. The customer service was superb and the whole experience made our day.

Good service very helpful, patient and answered all our questions. Make us feel very comfortable and not felt as thought we were wasting time with our questions !

We recently visited Solihull Branch and was treated immediately by friendly staff who directed us in the right direction and once we asked for assistance we were given full details explaining all we needed to know and we even changed our mind and chose a totally different suite all together and got a great price to include 5 year warranty, delivery and waste taken away.we left feeling very happy with the product we purchased.Big thank you from the sales person to the store manager!!
Great Service!!

Delivery drivers had broken English and were hard to understand, our sofa was damaged on delivery and he took pictures, but it seems he didn't report it

Great service once again, despite a bit of an error with the original order it was resolved pretty quickly.
The Delivery guys (Mav & Kingsley) were excellent, professional & on time, extremely helpful and a credit to the company.

Salesman was very helpful

This company takes your money and lies on delivery dates talk to there customer services (who give you that date ) you DID talk to there In shore SAME bull

Ordered 2nd October.
No phone call on the 21st as agreed,Been waiting for furnature to be delievered promised for Chreistmas two dates come and gone finally delievered on the 30th December only to be told the arms are missing off one of the sofas refused delievery .
Been back to the shop we ordered from scs Shirley, Solihull to be told we will be contacted the next day Just awaiting what happens next ?,