Delivery guys were great, quick and efficient, sales room colleagues were really helpful

Very friendly helpful Staff David Team valley was informative and able to offer ideas to help us get the furniture we need

Thank you Graham

I recently purchased a new sofa and received excellent customer service from Steve at the Team Valley branch.

He was friendly, knowledgeable, and took the time to answer all of my questions without any pressure. Steve made the whole purchasing process easy and enjoyable, helping me find the perfect sofa.

I would highly recommend both Steve and the store to anyone looking for quality furniture.

Thank you ☺️

It was lovely to not feel rushed or pressured into buying a sofa. Staff were attentive and helpful with helping us choose our sofa. We went home took measurements and the sofa we originally wanted was to big. The gentleman who seen to us the previous day worked with us to find the right sofa for us.

A fabulous range of stylish, affordable suites . The lady who served us at the Gateshead branch was amazing . No hard sell very understanding to our needs etc. No pressure put on us ( find that really off putting) and a endless amount of patience. She made sure we had the absolute best suited for us

Carol was very helpful without being intrusive. She made the purchasing experience a good one and answered all our questions. She was a pleasure to deal with and answered all our questions.
The showroom was clean and had an excellent variety of items for sale.

Seemed to be ages waiting for delivery but the 2 guys were great put it together and took all rubbish away with them, also placed the sofa where we wanted, 5*s from us 😊

The delivery guys phoned before delivering my suite and were on time.Very pleasant and professional.They put my suite exactly where I wanted them to.

Two lovely gentleman. Respected my home and put my new sofa & chair up in no time. Great customer service!!!

Great experience. The team kept us up to date with delivery times. Came when they said. The team were pleasant, efficient. There was no damage and nothing to clear up.
Would definitely buy another sofa from them

Dave was great very helpfull n well informed but not pushy was happy to answer all questions n alternative colour n fabrics no pressure a pleasant shopping experience

Great customer seveice got what we need

Absolutely great, no pushy sales person on arrival so I could wander freely around on my own. The gentleman I sought out when I was ready was so friendly, professional and so so knowledgeable. Delivery time is a little bit of a wait for what I've ordered but suits me fine. Fantastic experience from walking in the door to leaving.

From start to finish, all excellent 👌

Great choice of sofas that are available in all the fabrics … so many.
Helpful staff without being pushy

Thay very good I'm very happy with every thing

Kat at the Team Valley store was very knowledgeable, helpful and friendly, without being at all overbearing. The prices seemed fair, and once we made our choices the process was easy.

200% happy looking forward to getting my furniture.steve at the team vally branch was very helpful and patient with me as I have a stamer and he took his time with me.thank you.

The service I received from the staff in the shop was very helpful and professional. The delivery service where professional polite took care with my property gave me all the information I needed about my purchase. Excellent Service.

Good communication with time slot. Arrived on time and delivered and assembled the settees.
Polite and friendly.