Lovely helpful and knowledgeable staff. Raheema who served us went above and beyond to find us the right product for our needs. They were really helpful in getting us a close match of colour to blend... See more
Location
Switch locationTelford Forge Retail Park, Colliers Way, TF3 4AG Telford, Shropshire,, GB
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See what reviewers are saying
We had excellent in store service, we spent over 2 hours with Resham who took us around the show room for us to test nearly each and every sofa that was there, he's a people's person and had great kno... See more
The delivery team of Steve and Kyle were brilliant. They could not have been more friendly, courteous and helpful. They get five stars. Unfortunately, the overall experience ranks as a three as they w... See more
Company replied
Excellent service, kept well informed on location of delivery drivers. Furniture is lovely and was carried in and placed exactly where we wanted it. Delivery people were very pleasant and polite even... See more
Company details
About poltronesofà - Telford
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Telford Forge Retail Park, Colliers Way, TF3 4AG, Telford, Shropshire,, United Kingdom
- 01952 209860
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Super service from start to finish.
A great service in store, friendly and allowing us time along with excellent advice. The delivery was quicker than expected and again an excellent service, two really lovely men who had the furniture in and set up expertly. The whole family are very very happy with the new furniture and we can sit in comfort and enjoy each others company.
Great delivery experience
Great delivery experience, handled with care and very quick. Over the moon!
Exceptionally polite
Exceptionally polite, helpful & professional. Great service all round.
on time lovely Delivery Man polite
on time lovely Delivery Man polite, no mess put it where i wanted, i am very pleased with nothing to do all packing left in the van. from ordering in the shop to having it delivered brilliant.and i would pass on to others to use you. with Thanks.
May use AI-assist with repliesRead more
Your staff were so helpful in store on…
Your staff were so helpful in store on choosing our 3 piece sofa and on delivery your service was really good

Reply from poltronesofà - Telford
The whole experience from choosing to…
The whole experience from choosing to ordering to finally take delivery went very smoothly and I am delighted with my purchase. I would like to say a special thank you to the gentleman who delivered my chair who was careful with my surroundings and very quick and efficient thank you very much.
Great delivery guys
Great delivery guys, came in built sofa, checked it all worked as expected then left the place clean and tidy.
Great service
On arriving at your Telford store we…
On arriving at your Telford store we were greeted by Resham one of your sales team. Resham was very knowledgeable and experienced in all aspects of your store and we found him most delightful and a credit to your company
Great choice
they are very helpful
we visited the store on bank holiday monday and were greeted by Faheem he was a very happy young man he helped us decide in what we wanted went through everything with a fine tooth comb,Faheem is very professional and helpful and that is why we bought our new furniture.
Poltronesofa excellent choice !!!!
Although it was a long time coming being made I couldn't wait but the settee was worth waiting for. Delivery was excellent and I was messaged several times to know where it was in transit. From ordering at the store to delivery the experience couldn't be faulted. Very very happy and the delivery drivers were very polite and helpful.
Firstly the Furniture had trouble…
Firstly the Furniture had trouble getting through the doors, the men had to go through several doors to achieve this, they were acomodating but took quite a while. The sofas are made too big for average sized doors.
Secondly my Chair which was very comfortable in the store which is why we chose it is completely different, the seat is very very firm and plump and the distance from back of seat seems longer also chair seems wider. So quite disappointed with the chair. I would like someone to contact me. regarding this. P. Atkins.

Reply from poltronesofà - Telford
i’m really happy with the settee,s…
i’m really happy with the settee,s there was only one slight problem that was noticeable, that is that settee have the control,s have been put in the settee upside down , but the controls still work

Reply from poltronesofà - Telford
Excellent service
It took nearly 6 months to get the sofa because they are made to order, but it was worth the wait. Excellent quality and customer service. No pressure sales in the shop and I was kept informed of all the delivery details on the day. Can't ask for more.
Excellent service
We had a really good salesman ( sorry I can’t remember his name). He was so helpful and patient. He even made us a coffee. I will definitely recommend this site to anyone who needs new furniture.
Very pleased with service in store &…
Very pleased with service in store & delivery on time and helpful
Thank you

Reply from poltronesofà - Telford
I was able to change delivery date with…
I was able to change delivery date with ease.
Was contacted numerous times informing about next steps and had my sofas delivered and installed with great efficiency
Great experience all round
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