We are still waiting for our order to be completed five months after delivery date. Our order was delivered in December with the incorrect footstool and five months down the line they keep pushing back delivery. It's very hard to get hold of anyone and when you do they just tell you the computer says it will be in on X date, only for then that date to come and go time and time again. Seriously the worst company we've ever had to deal with, avoid at all costs. We've had to engage with the ombudsman it has been that bad.

Edit post Scs response: your delivery date messages are just lies, this is the fourth time we've been given a delivery date only for it to be cancelled. You clearly have no idea what your manufacturers are making.

The lady Bea was very nice and helpful.Even better getting £490 back due to sale and was told it is price match

Delivery guys great. Our property has awkward access at times, and we have had several instances of delivery drivers with heavy items driving off claiming delivery was impossible. These guys pushed my furniture a couple of hundred yards on a trolley to deliver ! Also really happy with furniture, which was set up in no time, and room left spotless.

“I went in feeling really low, but the manager “Bea” completely changed my mood with their flawless management. The way they handled the issue was excellent, and their wise behaviour and decisions truly made my day.

Great choice and service. Went to Watford branch and Raj went beyond his duties to help us. Whilst in the store, being diabetic I felt me sugar going down and Raj straight away brought some cake and sugar for me. Raj also has great knowledge and advice for customers

Bea Dave was amazing! We got to the store at 7.10pm on a Monday evening & she was so welcoming, professional & helpful (as if we were the 1st customers of the day). It’s our first ever sofa purchase & couldn’t recommend Bea at Watford SCS enough.

My family and I purchased a sofa on Easter Monday. The staff at ScS were incredibly helpful, especially Lucy. She assisted us with all of the questions we had and ensured that we found the perfect sofa for our home!

Great staff friendly and helpful

Great experience with Lucy helping me. She listen to what I was looking for and showed me different sofas. Very helpful.

Had a great experience today with Lucy! We had the perfect chance to look around but she was on hand to provide information and answer questions as we needed. We picked the perfect sofa and Lucy was great sorting out all the finance details, really friendly, knowledgeable and super easy to chat to!

Great sofa fantastic delivery people ….. can give more than 5 stairs or I would

John Lambert Sales Manager SCS Watford Branch was amazing!!

Excellent, professional service. Extremely knowledgeable and a pleasure to buy from.

Buying the sofa was easy, Lucy was very helpful.
We are 3 months later and still no sofa. I have tried to call them-had to wait a whole day for them to call me back.
The revised date was today, it was rescheduled yesterday for another 10 days!
Terrible service! Would not recommend.
where is my sofa???

Bea is amazing! So friendly and helpful, it was a pleasure 🙏

From the moment we walked threw the door Bea Dave was an absolute treasure to be served by. She wasn’t pushy or annoying in anyway whatsoever and let us just get on with looking. The suite she showed us was actually the one we ended up buying! She has great taste. Thank you Bea 👍👍

Great customer service by Lucy and Raj,
Lovely people and very helpful,
Thank you both ❤️❤️

The delivery guys arrived on time and were very respectful and sociable
They unwrapped and brought the sofas into our home with very little fuss and were very quick
They cleared up after themselves and took all the wrappings away
Thank you SCS

Very friendly and helpful. Excellent customer service

Went in today and it was the first place we visited where the assistants were stalking us around the shop. Lucy was super helpful, no pressure selling and got the job done. Thanks!

Neville and the other chap can’t remember his name were perfect,, polite explained everything