Seabrook Self Storage Reviews 7

TrustScore 4 out of 5

3.9

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Company details

  1. Warehouse
  2. Furniture Store

Information provided by various external sources

We offer secure, affordable storage units in Lanham, MD. Security is our top concern, so we have 24-hour surveillance cameras to keep your storage unit safe. Plus, our facility is completely surrounded by a concrete block wall, not a fence. Our resident management team lives right on the storage property.


Contact info

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Not impressed yet.

On December 17th when I rented the unit, I was assured that the broken rollup door would be repaired on the following Friday or Saturday. It was not.
When I stopped by on the 22nd to point this out, I was told that they would have somebody fix it on the 26th , or 27th. When I stopped by on the 31st to let them know that it had STILL not been fixed, I was told they were having trouble getting someone to come by. I understand that we are in the middle of the holidays, and this could be a problem, but in the meantime:

1. I do not have full use of my available area
2. I have submitted 1 of my 2 lock keys to the office for
access.
3. Every time that I need access, I have to lift a 100+
pound door, that is unsprung , and can come falling
down with the least provocation.

These conditions are all unacceptable, and I would expect my rates to be discounted accordingly until the problems can be fixed.

January 1, 2015
Unprompted review
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