Sealed Units Direct Reviews 

Ordered a large glass unit, took payment then after chasing them a week later have been advised they cannot make this and will refund my payment which will take another two working days.

Easy to order,Great product at a good price, promptly delivered. All good.
A follow up call from Vicky a week later to check that everything was OK ,was greatly appreciated.

All simple to order. Vicky was helpful. Thanks

Excellent service, kept informed of when production would be completed and delivery arranged, also follow up to check all was okay. Will use again.

Easy to order website, good communication and efficient delivery.
Vicky was great with the follow-up making sure the whole process had gone smoothly.

Excellent service and great value. Worthy of mention is Vicky who always goes that bit further to ensure the customer is informed and happy. Thank you

Great service no problems and delivered in time Vicky was excellent keeping me informed all the time

Easy to use website and straightforward to order. The prices were also competitive.

Maisie from Customer Service was very helpful and provided updates for the delivey and after service.

The sealed units arrived on time and they are a well made product

Very good customer service. I ordered a sealed unit and found the edge to be slightly chipped, Vicky emailed me to check everything was okay with my order I mentioned it was chipped and she organised a replacement to be made and sent out immediately at no cost. The replacement was good. Vicky then again followed up to check everything was okay. Great service!

Great discovery. Building windows for a garden room, and the online ordering couldn't have been easier. + excellent service and delivery.

This is my first time ordering from sealed units direct, I have to say the service and product was excellent. Vicky called to advise of the delivery day and followed up by giving an approximate time.

All in all a good experience nice friendly and polite people to deal with, I won't hesitate to order again or recommend other people

The unit was a good product at a good price. Very pleased with the service, the delivery team and particularly, the friendly, helpful communication with Vicky. Highly recommended.

I was asked to replace a blown double glazed unit for a friend. I had no idea where I could get one or how to go about ordering since the glass also had a lead pattern.
I found Sealed Units Direct on a quick search and I found their page to be super easy and self explanatory for providing all the details they needed. The price was fine, much as expected considering the work and materials involved, So I ordered the window.
A little while later I received an email with a diagram of their interpretation of my details to confirm. I thought that was really good, because the lead pattern had been my main concern. The diagram I received was exactly as required, so I could relax. Thanks for that Maisie!
The window unit arrived shortly after and it was perfect. I fitted it the next morning without any issues and I’m really pleased.
I found Sealed Units Direct to be really very good and a company I will undoubtedly use in the future. They even emailed after the delivery to confirm everything was good! - never had that before! Only potential customers get that elsewhere, not, has been’s. So thank you Vicky, you’ll go far!

delivered within times specified. Really pleased with the 1st order so will replace all my blown sealed units using "Sealed Units Direct" with confidence. Progress and follow up calls from Vicky were much appreciated.
Great customer service...Thanks

Ordering was easy on line, took out a failed unit to get measurements.
Communications with company was first class, thank you Vicky. Delivered and put in place in an hour Units were exactly as ordered and of good quality.
Will use again if I get any more failed units.

Ordered sealed double glazed units online—delivery was quick and everything arrived well packaged. Installation was easy to do myself and the quality is great too.

Vicky was really helpful and checked in after delivery, which was a nice touch. Would definitely recommend.

My "misted" window needed a replacement and Sealed Units Direct made the job easy, cost efficient and a task that sees a first-class quality new pane in its place.

Vicki Neale at SUD was supportive and kept in touch before and after delivery. She really cared about me having a good customer experience. Thank you. To quote the great Arnie: "I'll be back."

Straight forward ordering online, completely understandable web site. Units personally delivered within a week, and kept up to date throughout the process by Vicky, who was extremely helpful.

A great company to deal with. The windows arrived on time and were great quailty. Maisie was really helpful from start to finish.

Excellent service from Vicky and great windows at very reasonable price. Will defineately be ordering further windows from them.