My "misted" window needed a replacement and Sealed Units Direct made the job easy, cost efficient and a task that sees a first-class quality new pane in its place. Vicki Neale at SUD was supportive... See more
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At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, United Kingdom
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Ordered a replacement unit for the conservatory on line which was easy. Vicky confirmed the order and notified us when the order was ready and when the delivery would be. The unit was delivered by a cheerful driver and fitted perfectly. I would recommend and use this company again.

Reply from Sealed Units Direct
Sealed units direct and Vicky Neale a pleasure to deal with. Will definitely use them again.

Reply from Sealed Units Direct
Good price, excellent quality and service with Vicky keeping me updated and checking that everything had gone well. Thanks guys, impressed.

Reply from Sealed Units Direct
A good well made double glazed unit. Good price for size of pane. Arrived within time frame.

Reply from Sealed Units Direct
Quick efficient service. Vicky was great letting me know when they were being delivered and checking we happy afterwards. All in all a happy customer!

Reply from Sealed Units Direct
Units came within the delivery timeframe and good communication of when they would be delivered. Unfortunately one of the units was cracked but the driver reported it and received an email within the hour from Vicky apologising and ordering a replacement. Great communication from Vicky, thanks

Reply from Sealed Units Direct
Great service
I’ve used this company a few times and have been very impressed with the product as well as their customer service

Reply from Sealed Units Direct
After placing my order for a couple of double glazed units, I had a phone call saying they were ready and confirming delivery instructions. Then a follow up email after delivery to check everything was ok. Very attentive service from Vicky, thank you.

Reply from Sealed Units Direct
Great service and price. Received within 8 working days.
Vicky kept us updated.
Thanks Vicky and all at Sealed units Direct.

Reply from Sealed Units Direct
Really quick delivery, good price, measurements spot on, delivery guy very helpful and Vicky Neale helped with information and timings, very pleased.

Reply from Sealed Units Direct
Very reliable company with a great product. I recently needed to replace a shattered double glazed patio door, and the whole process was refreshingly straightforward. No need to request a quote or deal with unnecessary back-and-forth.
I’m a DIYer and always happy to take on jobs like this, although replacing a double-glazed panel was a first for me. It turned out to be far easier than I expected, and Sealed Unit Direct certainly helped make the whole process smooth and manageable.
The delivery timeframe was stated as within 10 working days, and they delivered exactly as promised. I also received a helpful call from Vicky the day before to confirm I’d be home, and the delivery itself went smoothly. Vicky checked in after delivery to ensure that everything went smoothly. Great customer service.
One thing to note is that the courier will not bring the unit indoors. If you’re ordering a large or heavy item, it’s worth having someone available to help move it safely. Overall, a very positive experience and I wouldn’t hesitate to use them again.

Reply from Sealed Units Direct
I ordered a couple of sealed units to replace blown ones with water inside. The ordering process was easy peasy and the units arrived in a few days. I DIY fitted them in a couple of hours and saved quite a bit.
My dealings with the company were excellent and Vicky helped me with any query I had.
I will use them again and recommend them. Good quality, excellent value for money and super customer service

Reply from Sealed Units Direct
From ordering online to delivery a 5 star service even after ordering the wrong size sealed unit, a replacement was ordered and delivered as a priority. A follow up email from Vicky both times shows outstanding customer service.

Reply from Sealed Units Direct
Easy to order sealed units online. Competitive price. Great service from Vicky and delivered safely ahead of expected lead time.

Reply from Sealed Units Direct
Very quick service. Vicky kept me informed right through the manufacturing process and delivery

Reply from Sealed Units Direct
I recently ordered a number of replacement sealed units from Sealed Units Direct and I'm more than happy with the service provided.
The online ordering process is extremely straightforward although I did make an error on the measurements of one of the units which the sales dept helped me remedy over the phone.
Delivery was made within the timeframe given and a delivery date supplied. The driver was extremely efficient and phoned to inform me of his impending arrival.
A special shout out to Vicky in the sales dept who very kindly helped me address the measurement error I made on one of the units and I will definitely be using them again.

Reply from Sealed Units Direct
Thank you to Vicky and the delivery team. We ordered a sealed unit as an existing unit had blown. The order process and providing measurements was easy. Price was very reasonable and delivery was well organised.

Reply from Sealed Units Direct
Ordered a replacement glass panel after finding Sealed Units Direct searching Google.
Received a conformation email of my order once I submitted the order.
I was informed of progress and a delivery date & all received in under 10 working days !
Thank you to Vicky & the team for a great service !

Reply from Sealed Units Direct
Great service and very easy to deal with. Got the units in less than two weeks and quality seems to be good.
Good communications from Vicky and appreciated the call to let me know of deliver date and time (rough time).

Reply from Sealed Units Direct
The website is very easy to use, the prices are extremely competitive. The communication about the order and the delivery was excellent. Vicky phoned to give me all the delivery information the day before the delivery, which went very smoothly. I will definitely be using them again.

Reply from Sealed Units Direct
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