Secursus Reviews 

Quick to respond to claims. Friendly and efficient service - would definitely recommend

Marie,The person who handled my enquiry was Brilliant

I had to make an amendment and Marie was so quick to reply with help and assistance - customer service in general seems to be on the decline these days, so I was really very impressed - thank you very much Marie!

I had to make a change to my insurance, and they were extremely quick and helpful - will definitely use again.

It was easy to create an order to insure my parcel, and have used Secursus previously without any problems.
This time I had to cancel and reorder due to credit card issues, Marie was very helpful and guided me, thanks

I had a little difficulty sending the correct photos, but they finally went through.

Helpful and fair dealing from Secursus in a difficult situation with Etsy,glad I engaged them otherwise I would’ve been loosing out considerable money so I definitely remain their costumer and thank you!

I sent parcel abroad and got lost in transit. Secursus never failed my expectation, I received my full insured amount today. Thank you Marie for the big help. You can trust this company guys. I have been using them for how many years already but today, I am truly happy with them. I am giving them full stars because they deserve it.

I recently used Secursus to insure a high-value item during international shipping, and the experience was excellent. The platform is easy to navigate, the pricing is transparent, and the coverage provided peace of mind. Customer service was responsive and helpful when I had a few questions before purchasing. Thankfully, I didn’t need to file a claim, but the process seems straightforward. Overall, I highly recommend Secursus for anyone looking for reliable shipping insurance.

Very effective and quick response!

Company responded to an issue within an hour. Great service.

As a keen guitarist I am always buying and selling instruments. No matter how careful you are. accidents do happen. An accident DID happen and Secursus accepted and processed the claim in full. And they'd only charged me a fraction of the insurance Parcel2Go (or any other shipper) wanted.
Based in France, but they speak English perfectly.
I couldn't reccomend them any higher.
Use them.

Great service very helpful much better and cheaper than other insurers highly recommend

Really helpful when I needed an amendment making to my insurance. Easy to deal with and would use again.

Really easy to use system, and claiming for a damaged parcel was straightforward and honestly a lifesaver for me on a package that was badly damaged by USPS. They resolved my claim and paid me very quickly meaning I could refund my customer for the damaged goods. Excellent service I'll be using again in future.

Very good service, for insurance you can't beat the price and have had to claim twice now. 1st was damaged during delivery and the 2nd was a lost parcel which was £2500 in value. It took awhile as had to deal with parcel company as well but got the full amount back. So can't fault the service. Will continue to use through the business.

Secursus were quick to help me sort out a problem I had with a booking. Communication was fast and responsive

I ship second hand Hi Fi via Ebay. The Ebay coverage via DPD did not cover me I learnt overtime due to the age of the items, so I started to look for alternatives, as I prefer to deal with DPD.

Securus provides me the insurance, even though Packlink, via Ebay turned me down, the claims agents for the compensation side of DPD.

I had need to claim therefore from Securus and they settled the claim promptly and politely.

I would recommend.

We working since years with Secursus.
Claims processing is prompt and professional.
This makes it easy to compensate customers on time.
Many thanks to Marie and the Secursus Team for the prompt processing and payment.