See Tickets by Eventim logo
Visit website

See Tickets by Eventim Reviews 118,664

•
TrustScore 4.5 out of 5

4.3

Event Ticket Seller
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and efficiency of the ticket purchasing process, often describing it as straightforward and stress-free. Many appreciate the clear layout and simple navigation of the website, making it easy to find events and complete bookings quickly. The service is consistently praised for being helpful and efficient, with many consumers noting the prompt delivery of tickets and confirmations. However, some customers encountered issues with the website's functionality, particularly regarding the date of birth selection process, which was often described as cumbersome. A few people also mentioned difficulties with ticket orders not linking to mobile wallets or not receiving tickets promptly. Additionally, some reviewers were dissatisfied with the inability to choose specific seats during booking and found the booking fees to be high.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the ease of navigation,... See more

Website

Users describe ambiguous interactions with the website. Many customers found the site easy to navigate,... See more

Order

Clients share ambiguous opinions on order. Many customers found the ordering process easy and quick, with... See more

Booking process

Customers had ambiguous experiences with the booking process. Many found it quick, easy, and straightforward,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the quick, easy, and prompt service,... See more

Based on these reviews

Rated 4 out of 5 stars

The site was pretty easy to navigate. The only issue was the date of birth question. I'm sure there's an easy way of going back decades to find your birth date but I could not find it, so it was incre... See more

Rated 4 out of 5 stars

One of the better tickets providers, been using these guys since the days where I would have to call and book seats. Never had any problems with them and they are straight forward. Only downside is... See more

Rated 4 out of 5 stars

It all went through easy enough but I would have liked the opportunity to pick my own seats especially as is a venue I don’t really know.

Rated 4 out of 5 stars

Good for getting tickets for smaller gigs and venues. My only issue is ticket orders not linking to mobile wallet all the time.

Company details

  1. Event Ticket Seller
  2. Event Technology Service

Written by the company

See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events. If you have a complaint or a query relating to a specific order please email: trustpilot@seetickets.com

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

119K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Impossible to contact support

It's almost impossible to get in contact with this company. I have tried various avenues with no luck. I have an issue with my order and no way to resolve it, and now I'm just having to hope it fixes itself nearer to the time of the event, or buy another ticket elsewhere. Will be avoiding at all costs in future.

April 23, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look