Select Car Leasing Reviews 

51,075
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,570 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the dedicated staff for providing clear guidance, maintaining excellent communication, and being exceptionally helpful, friendly, and responsive at every stage of the transaction. Buyers frequently highlight that the entire vehicle acquisition procedure is completely straightforward, efficient, transparent, and wonderfully stress-free from the initial order placement to final handover. Some reviewers were not happy with occasional delivery scheduling challenges, mentioning unexpected late arrival delays, cumbersome collection arrangements at distant locations, and unresponsive customer service when raising subsequent concerns. Others noted that while communication during the sales phase was top tier, resolving post-delivery problems required extra effort and patience.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting helpful, friendly, and... See more

Service

Reviewers highlight positive aspects of service, frequently describing the process as quick, easy, and... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, informative, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and prompt arrivals... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth, straightforward, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Johnathan Clinick at Select Cars was fantastic from start to finish. He was efficient and clear in explaining the whole procedure, helped us choose a car that was perfectly suited to our needs, and ma... See more

Rated 5 out of 5 stars

First of all I can 100% recommend Select Car Leasing to anyone considering purchasing a vehicle on lease. My contact Reuben was always there on the end of the phone with any queries I had and made the... See more

Rated 5 out of 5 stars

This is the first time I’ve used a leasing company for my car and am very impressed with the service Select Car Leasing offers. The quote was competitive and the communication was fantastic, particula... See more

Rated 5 out of 5 stars

This is my 2nd time now dealing with Kieran Foley now after a great 1sr experience. He’s really helpful and friendly and always easy to get hold of on the phone for any updates or questions. Highly re... See more


Company details

  1. Leasing Service

Information provided by various external sources

Trading since 2004, Select Car Leasing are one of the UK’s leading independent vehicle leasing companies. We have developed strong, lasting relationships with all the major UK car dealer networks and leading finance partners. As a result, we consistently offer our Customers some of the best priced lease deals for all leading vehicle makes and models available to the UK.

Written by the company

Nationwide Free Delivery

Nationwide Free Delivery from Select Car Leasing

Nationwide Free Delivery from Select Car Leasing
At Select Car Leasing we provide free nationwide delivery on all orders!

Contact info

4.9

Excellent

TrustScore 5 out of 5

51K reviews

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4.9

All reviews

(51,075)

6,368 reviews in the last 12 months

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Rated 5 out of 5 stars

Great smooth service

Great smooth service, all details and updates are given via the app.

No complaints at all, system all very simple.

Happy with time frame from ordering to delivery.

August 6, 2026
Rated 5 out of 5 stars

From initial contact I spoke with…

From initial contact I spoke with Stephen over email and phone. Communication was clear and easy. The portal kept me updated during build and when we came across a complication nearer delivery date Stephen had it sorted within a working week. Straightforward and delighted with my new van. Would recommend to others.

July 17, 2026
Rated 5 out of 5 stars

Outstanding service from

Outstanding service from
Select Car Leasing, in particular Karl Nunn, who made the whole process straight forward. I would not hesitate to recommend Select Car Leasing to anyone looking to lease a vehicle.

August 4, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Alex was friendly, professional, and very helpful throughout the whole process. He made everything straightforward and stress-free, answered all my questions, and made sure I was happy with the deal.

I would definitely recommend Alex and the select car leasing team to anyone looking for a car. Great service from start to finish!

August 4, 2026
Rated 4 out of 5 stars

I found logging in to site very…

I found logging in to site very easy,and it was easy to see my account details,Some times it was not possible to speak to someone straight away,Also on several occasions i was asked to do the same application twice by different people,Apart from this it was fairly strait forward,

August 5, 2026
Rated 4 out of 5 stars

Great service from Fash Khan but non-mainland UK delivery could be better

Great service from Fash Khan. Great communication on phone and email. We live in Northern Ireland so we knew the process would probably be more difficult. The delivery / collection service was a little cumbersome, and we had to collect the car from a Scottish port rather than home delivery (and had to pay an extra delivery charge to do so). We knew this from the start, but it sometimes felt this was the first time it had been done.

August 7, 2026
Rated 1 out of 5 stars

Steer clear if you want a Salary Sacrifice quote! Waste of time.

Dismal experience if you are looking for a salary sacrifice quote, Chatbot agent who only has one mode to get your number and email so someone can 'contact you'. Eventually you get contacted after a few days, no quote for a week because the rep had wrote the email address down incorrectly, chase up - on leave, eventually get the quote back which was a personal lease quote and not a business quote with no details as to Salary Sacrifice details that they "offer" on the website - beyond rubbish.

August 10, 2026
Unprompted review
Select Car Leasing logo

Reply from Select Car Leasing

Hi Gerry,

Thank you for taking the time to share your experience with us on Trustpilot.

We would like to apologise for any inconvenience that may have been caused, and we appreciate your feedback.

We understand that effective communication is vital, and we are sorry to hear that you feel there has been a lack of it, in your interactions with us. We take your concerns seriously and want to assure you that we are committed to providing a high standard of service.

A member of our Management Team has contacted you directly to discuss the comments highlighted in your review and offer their ongoing assistance.

If you have any further questions or require additional assistance, please do not hesitate to contact the team directly via email customerservices@selectcarleasing.co.uk.

Thank you

Select Car Leasing

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

I had a very good experience with Select Car Leasing. Having a specific account manager made the whole process straightforward, and any questions I had were answered very quickly.

They gave me helpful advice on the different cars available, including realistic information on lead times, which made choosing the right vehicle much easier.

The service was also excellent when the car was delivered. The delivery driver gave me a comprehensive overview of how everything worked. As this was my first electric car, I had quite a few questions, and he took the time to answer them all clearly and with a great deal of knowledge.

Overall, a very professional and helpful service from initial enquiry right through to delivery. I would happily recommend Select Car Leasing.

August 5, 2026
Rated 4 out of 5 stars

Good Overall Experience

Good Overall Experience, but Some Areas Need Improvement

Overall, my experience with Select Car Leasing was positive. The vehicle was supplied as agreed, the pricing was competitive, and I was generally pleased with the service and the final outcome.

However, there are a couple of areas where the customer experience could be significantly improved.
Communication could be more consistent and proactive, particularly as the order progresses towards delivery. At times, I felt I had to chase for information rather than being kept fully updated.

My biggest frustration was the automated system used for signing contracts and completing documentation. I found the process unnecessarily complicated, frustrating and far from user-friendly.

For something that should make the leasing process quicker and easier, it actually had the opposite effect. In my view, this system requires urgent attention and improvement.

That said, once everything was eventually completed, the vehicle was delivered successfully and I am pleased with it.

Overall, I would still recommend Select Car Leasing, but with better communication and a much more streamlined contract-signing process, the customer experience could be considerably better.

July 13, 2026
Rated 5 out of 5 stars

Good experience

I have had a very good experience leasing car from Select. Their process is online, easy and seamless. Special shout out to Taylor Allen who helped me through the entire process and also helped with finding the right car. Kept me updated with process. Wonderful to deal with.

July 13, 2026
Rated 5 out of 5 stars

Excellent Service All the way

Had great experience dealing with Kieran Foley for my new Jaecoo 7 lease car from start to finish. Excellent service in every step with the quick turnover for delivering the car. Enjoying the car and would recommend Select Car leasing for the smooth and exceptional service for car leasing experience.

Highly recommend Car Select and a very big thank you for Kieran for his service.

August 7, 2026
Rated 5 out of 5 stars

Carley is what has made my experience…

Carley is what has made my experience with your company an enjoyable one due to calling and emailing back promptly .. always sorting what I’ve asked .. very friendly with no pressure … no errors which was happening previously with another member of your staff that put me off completely but Carley saves the day and all is going smoothly especially as this isn’t just leasing a car to me after no car for 3 years and a lot of stressful sad times I’m so excited to be getting the car I have wanted for a long time !

August 5, 2026

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