Sell My Cell Phones Reviews 

118
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

This company sent me a USPSlabel to send phone but they would not mail do to needing an H for hazard material ( lithium battery ) I messaged them to send another label and they said I could use the fe... See more

Rated 1 out of 5 stars

Updated: what seemed like a fraud shop turned out to be simply a messy operation that I will never try again. I rejected the revised price offered after shipping to them...no response to my rejection... See more

Rated 1 out of 5 stars

This is a scam company. They took my phone and when I refused their offer they never returned my phone. I have filed complaints and reports with FBI online crime, NY BBB, US Postal Service Fraud Line,... See more

Rated 1 out of 5 stars

Used gadget gobbler per your recommendation. No response since except that they received it in perfect condition. An individual picked it up at post office and then nothing. I can't believe what luc... See more

Company replied

Company details

  1. Cell Phone Store
  2. Electronics Store

Information provided by various external sources

America's original cell phone buying price comparison website. Sell My Cell Phones compares cell phone and tablet buyers so that you get the best price for your device.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

118 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.5

All reviews

(118)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Is Gadget Gobbler Stealing? Or A Fraud?

I sent my device in on the 2nd. of June, 2015, and got an updated message on June 9th. 2015, that my order was processing. And that is when it stopped. There has been no contact or updates from this company since. The shame about this is that I am a disabled veteran, who could use the money right now, and even after phone calls, and emails, there is nothing! I had used this company previously, last november, and even though it took a month, I got paid. But as of today, I am concerned that I have gotten ripped off! And now, I am wondering if I could even get my phone back! It is a good condition phone, droid maxx, witrh small defects! I do have a order number, so can someone please help?

July 9, 2015
Unprompted review
Sell My Cell Phones logo

Reply from Sell My Cell Phones

Dear Mr Hoffman,

I am very sorry to hear of the delay that you are experiencing with this particular buyer. I have checked our records and can see that your order was not placed through our website www.sellmycellphones.com so we do not have your order details.

Please can you email me the order details at enquiries@sellmycellphones.com and I will follow this up with the buyer to try to get this issue resolved for you urgently.

I hope to hear from you shortly.


Kind regards


Isabelle
Customer Support


---- UPDATE ----

Dear Mr Hoffman,

Thank you for sending over your details. We are working with the buyer to get this matter resolved for you.

Kind regards

Isabelle
Customer Support

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Rated 5 out of 5 stars

Used Gadget

I'm trying to sell my used cellphone I open my desktop and went internet business company looking to buy a used cellphone. And found that and u guys buying used phone. it is very easy as 1,2,3 and you'll be satisfied it wont take 1hour to close the deal.

July 5, 2015
Unprompted review
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Rated 2 out of 5 stars

Would not recommend

They were very slow on paying. I finally told them to just send my old phone back to me. Right after I said that they paid me. I was worried for several days that I had made a big mistake by going with them.

June 1, 2015
Unprompted review
Sell My Cell Phones logo

Reply from Sell My Cell Phones

Hi Louise,

I am very sorry to hear of the delay that you experienced with this particular buyer. I am pleased that you eventually received your payment from them.

Kind regards

Isabelle
Customer Support

Rated 4 out of 5 stars

Easy and user friendly

This was an easy and user friendly website. I will gladly review again after the whole process of selling a cell phone from start to finish is done, but so far so good. Thanks!

May 16, 2015
Unprompted review
Rated 1 out of 5 stars

THIS IS A "SORRY COMPANY"!!!!!!

Don't waste your time with these people!!!!!
They are "SCAMS"....,PLUS THEY SENT ME BACK MY PHONE.... & DID NOT SEND BACK MY "CHARGER"!!!!!

May 14, 2015
Unprompted review
Sell My Cell Phones logo

Reply from Sell My Cell Phones

Hi Deloris,

I am sorry to hear that your charger was not returned to you along with your cell phone. I can see from our records that your order was placed on March 20th.

Our website only compares the prices that are on offer from trusted and established cell phone recycling companies, we don't handle the cell phones, returns or payments ourselves. The transaction takes place directly between you and the recycler you selected from our site.

I have just spoken to the recycler directly and they say that the cell phone was never sent in to them. I shall email you directly now to try to get this matter resolved.

Kind regards

Isabelle
Customer Support

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Rated 5 out of 5 stars

Great Service.

I sold 2 Samsung S3 phones & 1 Samsung Galaxy Tab 7 tablet. Got the fair price requested. Super-fast payment received via PayPal. I highly recommend this company, they are fair and honest.

May 13, 2015
Unprompted review
Rated 1 out of 5 stars

Bunch of Crooked People

Stay away. Lies. Delays. And pay well short of original agreement

May 13, 2015
Unprompted review
Sell My Cell Phones logo

Reply from Sell My Cell Phones

Hi David,

I am sorry to hear that you had issues with the buyer that you sold to. I can see that you placed your order on March 1st and were selling a Samsung Galaxy S4 for $150.

We always aim to offer an excellent price comparison service. Please can you let me know the issues that you encountered and I shall investigate this further with the buyer. Feel free to email me at enquiries@sellmycellphones.com if you prefer.

I hope to hear from you soon.

Isabelle
Customer Support

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Rated 5 out of 5 stars

Smooth and easy

The entire transaction of selling my old sell phone was smooth and easy. The funds were deposited in my account as advertised. I was looking at another company that said they could sell my phone for almost retail. Big suprise, when it came to actually offering me money, they were less than I got for my phone here. Don't slide into a company that shows you big numbers then gives you peanuts.

May 13, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome

Have no complaints about this website. Easy to use and got me a good price for my cell. I recommend them.

May 13, 2015
Unprompted review

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