Sell Your Problem Car Reviews 

2,724
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, quick, and efficient, often highlighting the seamless process from start to finish. Many appreciate the professional and friendly staff who make the experience stress-free and handle all necessary paperwork, including DVLA documentation. Reviewers frequently mention receiving fair prices for their vehicles, often better than other companies, with prompt payment made before collection. The user experience is consistently described as straightforward and hassle-free, with many noting how quickly money is transferred to their accounts. People are particularly impressed with the excellent communication and the overall positive approach taken by the company in what can often be a difficult situation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting it as fantastic, friendly, and exceptional... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising individuals for their helpfulness and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of the... See more

Price

Clients share positive opinions on price, with many reviewers consistently reporting that they received a... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as efficient, hassle-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic company, made everything so easy and effortless for me ive sold my car, money exchange within seconds and gov.com papers all done for me all I need to do now is wait for car to be... See more

Company replied

Rated 5 out of 5 stars

What a fantastic, friendly service. The complete process was done in a day. That was including taking off my private plate. Once the paperwork was sorted the payment was in my bank within 5 minutes. I... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

This could not have any gone smoother. They took all the stress and hassle out of dealing with my car. Prompt service and payment. I checked Trust Pilot reviews before contacting them. I can honestl... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Market
  3. Car Repair and Maintenance
  4. Car Service
  5. Salvage Dealer
  6. Used Car Dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,724)

170 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Nice and honest people to talk, will guide you through step by step the process, I couldn't be more happier with the result and all completed in 24hrs, money in my account and DVLA notified, excellent customer service

July 22, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Neil,

Thank you very much for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Everything went to plan from start to…

Everything went to plan from start to finish from first contact to my car being collected, can't really fault this company.

July 16, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Stephen,

Thank you for leaving us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Speedy & Trustworthy Service

The process was quick, friendly and extremely professional. Most importantly it was exactly as described in the original email. I would not hesitate to recommend Sean and his team to anyone needing a similar service.

July 18, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Gary,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Broken car but very efficient and rapid…

Broken car but very efficient and rapid service

July 17, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Steve,

I'm glad we could help, thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Friendly, Fast and Money in my account before the car was collected.

Friendly, fast service and money in my account before the car was collected.

I was sorting trying to get my mums Ford Fiesta repaired but whilst waiting on the garage to have a look I came across Sell Your Problem Car when searching for quotes on selling instead as the cambelt had snapped.
They came back with a quote far better than the several others that I had contacted.
The quote was based on the issue with the cambelt but after a local garage has looked at the car the fault has escalated into needing further repair work.
I called "Shaun at Sell Your Problem Car" and explained the situation and asked for a revised quote as I now had half the engine in the boot. Shaun agreed to honour the original price :-).

Upon agreeing to sell my car to Sell Your Problem Car the whole process took only a couple of hours!
In that time they had contacted the garage to arrange collection, contacted DVLA to advise the car had been sold to them and then paid the money into my mums account before the car had even been collected by them.

The process was so easy and fast! I will certainly be letting family / friends know about them if they have a car under 10 years old to sell!

July 11, 2025
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Jane,

I will pass on your kind words to Sean, it will mean a lot to him. Thank you for taking the time to leave us a lovely review, it means the world to us.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Brilliant service

Recently sold my car to SellYourProblemCar , nothing but positive feedback- was very good service & quick payment. Sorted the DVLA out for me and also provided me updates via text. Thanks so much and big shout out to Harvey who was superb !

July 17, 2025
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Josh,

I will pass on your kind words to Harvey, it will mean a lot to him.
Thank you for taking the time to leave us a lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Brilliant service

Such a fantastic, simple and quick service. My car on finance that had ran out of guarantee had some engine problems with the garage advising that it needed to be sent to a scrap yard. This left me in a real hole financially.
Harvey from the company paid me £1750 for my broken car which i was totally shocked at, needless to say I bit his hand off. The payment was prompt and was paid before the car was picked up.
Thank you so much guys!

July 15, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi,

I'm really glad we could help with your car! Thank you so much for the nice review, it means the world to us.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

easy and fair

July 7, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Mrs Smith,

Thank you very much for the review, it means a lot to us.

All the best from the team at Sell Your Problem Car

Rated 1 out of 5 stars

Scammers

Sent me marketing items through the post which I had to pay for due to unpaid postage, very underhanded!!

July 8, 2025
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Logan,

This was a genuine and honest mistake. We like to get back to garages we have collected from to thank them for their help, with a message and a mug in the post. We have a new trainee who's job was to pack the items and book in the postage. Unfortunately, they booked in the packages as 2.5cm instead of 25cm. We had no idea until we heard back from some garages. We cannot apologise enough.

We are now in the process of contacting everyone affected to pay for the outstanding postage.

I believe the outstanding postage charge is around £3, could you please get in touch with us as soon as possible so we can get you paid.

We have been trading for over 10 years with excellent reviews and customer feed back. We are really not scammers, we're just a small business who made an honest mistake.

Once again, a massive apology from all of us here.
Sean at Sell Your Problem Car

Just an an update, since our reply we called the reviewer to explain and find a resolution and they hung up on us. We sent them an email, and we got no response. We then wrote a handwritten letter to the reviewer with a full refund for the postage and we have still heard nothing back.

Rated 5 out of 5 stars

Would definitely recommend

I received a quick response to my initial inquiry, the service provided by Sell Your Problem Car, was speedy, efficient, friendly and they did exactly what they said they were going to do. A no hassle service. Would definitely recommend to anyone looking to sell a 'problem' car. They responded so much quicker than other companies I approached.

July 2, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Mr Parker,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

This was the easiest transaction I’ve…

This was the easiest transaction I’ve ever made. Would highly recommend to any struggling to sell their problem vehicle.

July 2, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi,

I'm really glad you found our process easy, that's what we aim for. Thank you for the nice review, it means a lot!

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Straightforward no nonsense service

Straightforward no nonsense service

would highly recomemnd

June 26, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi,

Thank you recommending us and thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Brilliant communication.

Brilliant communication.
Fair Price.
Incredible response time.
Very prompt payment.
Great people to deal with.
Highly recommend.
Sorry I must mention Harvey. Excellent persona over the phone. Other companies could take note and find more Harvey's.

June 30, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Steve,

I will pass on your kind words to Harvey, it will mean a lot to him. Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Quick and simple website to use

Quick and simple website to use, fast responses, friendly staff, and quick turn over. Oh and they also gave me a pretty good deal on my broken car. Thanks again!

June 18, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Elis,

No problem! Thank you for the lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Very fast response and arranged…

Very fast response and arranged collection of the car and transfer of money straight away. Friendly and helpful service throughout.

June 16, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Eric,

Thank you for taking the time to leave us a review, it's really appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Easy and simple service

Easy and simple service. Quick and prompt interactions via email and phone. Super helpful and collection ran smoothly. Courteous and professional staff.

June 13, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Catherine,

Thank you ever so much for the nice review, it means a lot to us.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great experience selling my car Harvey…

Great experience selling my car Harvey was great to talk to and helped out a lot

June 17, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Ste,

I'll pass on your kind words to Harvey, it will mean a lot to him. Thank you very much for the review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Genuinely a very good service

Genuinely a very good service.
I can't say I wanted to be in the position I was but with a crazy estimate from the garage to fix my car it was far better value for me to sell my car to Sell You Problem Car.
Honest, upfront and totally transparent.
Thanks to Sean and Harvey for doing everything they said they would

June 12, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Cameron,

I'll pass on your kind words to Sean and Harvey, it will mean a lot to them. Thank you for taking the time to leave us a lovely review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, agreed price was fair for vehicle and overall very pleased to have dealt with a no hassle company, price agreed is price you get no haggling on collection. Highly recommend and can see why they have such a good rating.

June 16, 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Shane,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look