Sell Your Problem Car Reviews 2,691

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the prompt and efficient service that made the process smooth and stress-free. Customers consistently praised the staff for being friendly, helpful, and professional, making them feel confident and well-informed throughout their interactions. Many appreciated the fair prices offered for their vehicles, often exceeding offers from other companies, and the quick, hassle-free payment process, with funds often transferred instantly or before collection. The user experience was frequently described as easy and straightforward, with the company handling documentation like DVLA transfers, further reducing customer effort. However, some people mentioned that a poor quote and lack of communication from other services made them appreciate this company's clear and efficient approach even more.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently describing it as exceptional, prompt, and... See more

Staff

Consumers find staff to be positive, highlighting their politeness, professionalism, and helpfulness... See more

Payment

Customers consistently note positive experiences with payment, highlighting its speed and efficiency. Many... See more

Price

Users describe positive interactions with price, consistently reporting fair and decent offers for their... See more

User experience

People report positive experiences with the user experience, describing the process as extremely easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This could not have any gone smoother. They took all the stress and hassle out of dealing with my car. Prompt service and payment. I checked Trust Pilot reviews before contacting them. I can honestl... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

I found dealing with Sell Your Problem Car extremely easy and, best of all, quick! I had done a lot of research, read a wide range of reviews of various similar companies - and chose these guys. Oth... See more

Company replied

Rated 5 out of 5 stars

Due to a timing chain fault on my Jaguar Xe it became uneconomical to repair so looked at options. From getting the initial quote to collecting the car it couldn't be smoother. Sean spoke to me, confi... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Market
  3. Car Repair and Maintenance
  4. Car Service
  5. Salvage Dealer
  6. Used Car Dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast response and arranged…

Very fast response and arranged collection of the car and transfer of money straight away. Friendly and helpful service throughout.

June 16, 2025
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Reply from Sell Your Problem Car

Hi Eric,

Thank you for taking the time to leave us a review, it's really appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Easy and simple service

Easy and simple service. Quick and prompt interactions via email and phone. Super helpful and collection ran smoothly. Courteous and professional staff.

June 13, 2025
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Reply from Sell Your Problem Car

Hi Catherine,

Thank you ever so much for the nice review, it means a lot to us.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great experience selling my car Harvey…

Great experience selling my car Harvey was great to talk to and helped out a lot

June 17, 2025
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Reply from Sell Your Problem Car

Hi Ste,

I'll pass on your kind words to Harvey, it will mean a lot to him. Thank you very much for the review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Genuinely a very good service

Genuinely a very good service.
I can't say I wanted to be in the position I was but with a crazy estimate from the garage to fix my car it was far better value for me to sell my car to Sell You Problem Car.
Honest, upfront and totally transparent.
Thanks to Sean and Harvey for doing everything they said they would

June 12, 2025
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Reply from Sell Your Problem Car

Hi Cameron,

I'll pass on your kind words to Sean and Harvey, it will mean a lot to them. Thank you for taking the time to leave us a lovely review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, agreed price was fair for vehicle and overall very pleased to have dealt with a no hassle company, price agreed is price you get no haggling on collection. Highly recommend and can see why they have such a good rating.

June 16, 2025
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Reply from Sell Your Problem Car

Hi Shane,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Quick and fast approach

Quick and fast approach. Hustle free deal

June 9, 2025
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Reply from Sell Your Problem Car

Hi Merin,

Thank you for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Top-class company

Absolutely fantastic experience from start to finish. I was given an offer that I was happy with, quick and easy process, money arrived well before the car was picked up on a day I could choose to suit me. Would definitely recommend. Completely stress-free

June 7, 2025
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Reply from Sell Your Problem Car

Hi Maria,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Great service

Great service.
Clear, understandable process to follow.
I was kept up to date and informed at every step and payment was transferred into my bank account so quickly.
I would recommend Sell Your Problem Car without any hesitation
Thank you

June 5, 2025
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Reply from Sell Your Problem Car

Hi Joy,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Smooth

Smooth, fast, efficient service for a very fair price.

June 4, 2025
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Reply from Sell Your Problem Car

Hi Amit,

Thank you very much for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Problem car

We found ourselves in a fix with our car. One phone call later we had a way forward. Great ongoing communication with Harvey. All very efficient and pleasant. Many thanks.

May 29, 2025
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Reply from Sell Your Problem Car

Hi David,

Thank you for taking the time to leave us a nice review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Efficient way to get rid of a problem car

Harvey was very helpful
Process was simply and straightforward
Money received promptly
Very Good

May 29, 2025
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Reply from Sell Your Problem Car

Hi Neil,

I will pass on your kind words to Harvey, it will mean a lot to him.
Thank you very much for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Brilliant company

I would recommend this company for anyone to use. They have great customer service skills and people on the phone to talk to. There is no pressure to take the quote that they give you. When you get the quote you get 20 days to accept it at the price they gave you. Then if you want to except it you just have to give a few details for them to be able to contact you. I don’t this late last night and had a phone call this morning. Have already been paid and the collection of my vehicle has been arranged.

May 27, 2025
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Reply from Sell Your Problem Car

Hi Ashley-Rose,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Really easy transaction

Really easy transaction
Shaun was really helpful and professional throughout

May 27, 2025
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Reply from Sell Your Problem Car

Hi Jo,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Outstanding

I can’t think of anything to suggest that would improve the experience. The service, the flexibility, the communication, the process, the speed and the price were all genuinely excellent. Well done guys and thank you.

May 19, 2025
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Reply from Sell Your Problem Car

Hi Mr Hornby,

Thank you for taking the time to leave us a lovely review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Skoda Octavia 2014 that had no power steering

I was stuck with my lovely skoda and the garage could not identify a problem with the power steering which did not work. I found this company on line and they paid straight away and a very nice guy came along with the trailer and off and away it went. Very very helpfull and efficient.
Thank you - Roz

May 16, 2025
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Reply from Sell Your Problem Car

Hi Roz,

I'm really glad we could help with your Skoda. Thank you very much for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Fantastic

Fantastic! Would definitely recommend anyone selling a problem Car. They actually paid me instantly before the car was picked up. (No fees) like " We buy any Car"...

May 21, 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Iain,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy, no issues.

May 19, 2025
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Reply from Sell Your Problem Car

Hi Sarah,

Thank you very much for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Highly recommended

Great team, they offered me considerably more than I was expecting, and the process was very simple and quick. Would definitely use them again.

May 16, 2025
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Reply from Sell Your Problem Car

Hi Mike,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

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