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SerlinoLab Reviews 

1,433
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting significant improvements in skin texture, firmness, and the reduction of wrinkles and fine lines, with many seeing visible results within a few weeks. People appreciate the quality of the products, describing them as effective, easy to absorb, and leaving their skin feeling moisturized and refreshed. Reviewers also highlight the pleasant user experience, including the nice fragrance, sturdy packaging, and the overall feeling of the products on their skin. However, some customers experienced issues with their orders and delivery, including delays, incorrect shipments, or packages that never arrived. A few other people also felt that the company could be more transparent about potential shipping delays before an order is placed.

What people talk about most

Product

People report positive experiences with product, with many reviewers expressing satisfaction with its... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the products for... See more

User experience

Reviewers highlight positive aspects of user experience, noting that products like the eye cream and night... See more

Order

Reviewers mention ambiguous feedback about order, with some customers experiencing fast delivery and easy... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping, timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more

Company replied

Rated 4 out of 5 stars

The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more

Company replied

Rated 4 out of 5 stars

I suppose I had higher expectations of overnight miracles. However I have noticed a difference in my deep wrinkles on my forehead are not as deep as was before using product. I’m 73 and my sees the d... See more

Company replied

Rated 4 out of 5 stars

I like the Serlino Lab products. Have been using religiously for about 3 weeks now and believe I can tell a difference; diminished fine lines and wrinkles. Will see how it goes after a solid 3 or 4 mo... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

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Replied to 94% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,433)

921 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Serinolab Experience

So far, so great. Have used 4 other type of creams and serums and yours is the best. Saw and felt the difference the first application. Excellent

May 14, 2026
Unprompted review
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Reply from SerlinoLab

Dear John,

thank you for your fantastic feedback.

We’re truly honored to hear that, after trying several other creams and serums, your experience with Serlinolab has stood out as the best.

It’s especially rewarding to know that you were able to both see and feel a difference from the very first application. Experiences like yours are exactly what we strive for.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

I love it

I love it! I noticed it pretty quick on my neck ... at 66 that needed the most help... thsnk you for a remarkable product!!!!

May 16, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Mark,

thank you for your wonderful feedback.

We’re delighted to hear that you noticed visible improvements so quickly, especially in the neck area, which is often one of the most delicate areas to treat.

Your enthusiasm and kind words about the product truly mean a lot to us, and we’re very happy that your experience has been such a positive one.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Sold on Serling Labs

While I just started using the face serum, my skin feels hydrated and I awaken looking better than before. The eye serum produced noticeable improvement quickly, reducing puffiness and discoloration

May 7, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear John,

thank you for sharing your experience.

We’re delighted to hear that, even after just starting the face serum, you’re already noticing a more hydrated appearance and waking up with skin that looks fresher and healthier.

It’s especially encouraging to know that the eye serum delivered visible improvements so quickly, particularly in reducing puffiness and uneven tone around the eyes.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

It's real easy and it really does a …

It's real easy and it really does a great job moisturizing It's only been a little more than a week 😔

May 16, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Mark,

thank you for your feedback.

We’re glad to hear that you’re finding the product easy to use and that you’re already enjoying the moisturizing effect after just a little over a week.

At this stage, it’s completely normal for the more visible changes to still be developing. With continued and consistent use, we hope you’ll begin to notice further improvements over the coming weeks.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Very attentive

Very attentive, impressive company

May 16, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Michael,

thank you for your kind words.

We’re truly pleased to hear that you found our company attentive and impressive. Providing care and attention to every customer experience is something we value deeply.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

Product arrive very fast

Product arrive very fast. I like the container in the way dispenses the product. I use it every night before I go to bed and I haven’t seen too much in the way of changes yet but a little bit under my eyes is looking better. I just want more tightening up on my neck. But it’s only been several weeks and the cream does feel really good on the skin and doesn’t agitate the eyes or the skin. I’m looking forward to the upcoming changes in the next several weeks.

May 1, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Robert,

thank you for your detailed and thoughtful feedback.

We’re very pleased to hear that your order arrived quickly and that you appreciate both the packaging and the dispensing system. It’s also encouraging that you’re already noticing some improvement in the under-eye area after only several weeks of use.

Concerns such as firmness in the neck area can sometimes require a bit more time and consistency before more visible changes become apparent, especially depending on individual skin characteristics. We’re glad to know that the cream feels comfortable on your skin and around the eyes without causing irritation, as skin tolerance is extremely important in a daily routine.

We truly appreciate your patience and positive attitude, and we hope the coming weeks will bring you even more satisfying results.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 3 out of 5 stars

Easy to use and feels good

Easy to use and feels good. Haven’t had it long enough to see if he works as advertised.

May 8, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear customer,

thank you for sharing your feedback with us. We’re pleased to hear that you found our cosmetic treatment easy to apply and comfortable to use. Many SerlinoLAB skincare products are designed to provide a pleasant daily beauty routine while supporting visible skin and hair care results over continued use.

Consistency is an important part of any professional cosmetic treatment, and we hope that with more time you’ll be able to fully experience the benefits and performance our formulas are created to deliver.

Team SerlinoLAB

Rated 5 out of 5 stars

Good and immediate shipping.

Good and immediate shipping.
Product is light and easy to apply.

It’s too soon to review results

May 13, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Customer,

thank you for your feedback.

We’re glad to hear that you appreciated the fast shipping and the light, easy-to-apply texture of the product.

Since it’s still early in your experience, it’s completely understandable that you prefer to wait before fully evaluating the results. With consistent use over the coming weeks, we hope you’ll begin to notice more visible improvements.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Product is great

Product is great, arrived quickly, mo hassles.

May 13, 2026
Unprompted review
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Reply from SerlinoLab

Dear Eric,

thank you for your feedback.

We’re delighted to hear that the product met your expectations and that your order arrived quickly and without any issues. Providing a smooth and reliable experience is very important to us.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

I have used the product for about 3…

I have used the product for about 3 weeks and see slightly smoother skin with no decrease to eye bags, but given my age of 65, maybe expecting too much. I do wish you have a daily face moisturizer for daily facial skin care.

May 13, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Customer,

thank you for your honest and thoughtful feedback.

After about three weeks of use, it’s encouraging that you’re already noticing smoother-looking skin. Changes in areas such as under-eye bags can sometimes require more time and consistency, especially depending on individual skin characteristics and age.

We’d also like to let you know that we do offer a daily face moisturizer, specifically designed to complement the nighttime routine and support everyday hydration and skin care.

We truly appreciate your trust and your realistic approach to skincare, and we hope you’ll continue to notice further improvements over time.

Team Serlinolab

Rated 5 out of 5 stars

I was skeptical at first I have to…admit

I was skeptical at first I have to admit. But I tried this simply because I trust the integrity of Italian products. One of my friends has a Ceramics Factory over there and I asked him to check it out for me. I'm two weeks using it. So far so good

May 13, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Reid,

thank you for your honest feedback.

We completely understand your initial skepticism, and we truly appreciate the trust you placed in us—especially because of your confidence in Italian quality and craftsmanship.

We’re glad to hear that after two weeks your experience has been positive so far. With continued and consistent use, we hope you’ll notice even more satisfying improvements in the weeks ahead.

Thank you again for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

First time using face cream

First, I’d like to say that the communication, and follow up, are top shelf.
Secondly, the product is great. I love the way it feels on my face, and what I hope it will do for my skin.

May 6, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Thomas,

thank you for sharing your experience.

We’re especially pleased to hear that, as a first-time face cream user, you’ve had such a positive impression both from our communication and follow-up as well as from the product itself.

It’s great to know that you enjoy the way the cream feels on your skin, and we hope that with continued use you’ll begin to notice even more visible benefits over time.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Easy to order

Easy to order, fsat shipping, mu skin is loving it!

April 27, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Will,

thank you for your feedback.

We’re delighted to hear that you found the ordering process simple, the shipping fast, and—most importantly—that your skin is responding so positively to the product.

We truly appreciate your trust and are happy to have you as part of the Serlinolab community.

Team Serlinolab

Rated 5 out of 5 stars

So far it seems to work well.

So far it seems to work well.

May 11, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Mike,

thank you for your feedback.

We’re glad to hear that your experience so far has been positive and that the product seems to be working well for you. With continued and consistent use, we hope you’ll notice even more visible improvements over time.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

I'm seeing some changes

I'm seeing some changes, but I'm not totally convinced yet. I'm staying hopeful.

May 10, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Wayne,

thank you for your honest feedback.

We’re glad to hear that you’re already noticing some initial changes. At the same time, we completely understand wanting a bit more time before feeling fully convinced. Skincare results can develop gradually and often become more noticeable with continued, consistent use.

We appreciate your openness and your willingness to stay hopeful, and we truly hope the coming weeks will bring even more visible improvements.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

It works!

It works! My skin looks better. Trying to get my buddy to try it.

May 10, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Kevin,

thank you for your feedback.

We’re delighted to hear that you’re noticing visible improvements in your skin and that your experience has been so positive.

It’s especially rewarding to know that you’re already recommending the products to a friend—word of mouth from satisfied customers is the greatest compliment we can receive.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

The ads are compelling and truthful

The ads are compelling and truthful. I am 80 years old and am definitely seeing a big improvement in my face and neck just like the ads promise.

May 10, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear John,

thank you for your wonderful feedback.

We’re truly delighted to hear that you’re seeing such noticeable improvements in your face and neck, and especially that your experience has reflected what was communicated in our ads.

Your words mean a great deal to us, particularly because they highlight the value of consistency and proper skincare at any age.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

I will need a little more time.

The product seems well made and in month or two I should know if good results are possible.

May 1, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Craig,

thank you for your feedback.

Your approach is absolutely reasonable—skincare products generally require a bit more time and consistency before their full benefits can be properly evaluated. A month or two of regular use is often the ideal timeframe to assess more visible improvements.

We’re pleased to hear that your first impression of the product quality has been positive, and we hope the coming weeks will confirm your expectations.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Night Face Cream is a fantastic…

Night Face Cream is a fantastic product.
Only wished that there was a followup face cream for daytime use.

May 10, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear David,

thank you for your feedback.

We’re delighted to hear that you consider the Night Face Cream a fantastic product.

You’ll also be pleased to know that we do offer a daytime face cream, specifically formulated for daily use and designed to complement the night routine while providing hydration and protection throughout the day.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

I haven’t used your product long enough…

I haven’t used your product long enough to see the gains described by the other respondents. It goes on smoothly, feels good when applied but I’ll need more time to give a 5-Star rating.

May 8, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Rich,

thank you for your honest feedback.

We completely understand your position—if you haven’t been using the product for very long, it’s normal to need more time before evaluating the kind of improvements other customers describe. Skincare results typically become more noticeable with consistent use over several weeks.

We’re glad to hear that you already appreciate the smooth application and pleasant feel on the skin, as comfort and ease of use are important parts of a good routine.

We hope that, with continued use, we’ll soon be able to earn that 5-star rating from you as well.

Thank you for your trust and for choosing Serlinolab.

Team Serlinola

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