The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more
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Review summary
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Reviews shaping this summary
I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more
Company replied
I suppose I had higher expectations of overnight miracles. However I have noticed a difference in my deep wrinkles on my forehead are not as deep as was before using product. I’m 73 and my sees the d... See more
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I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more
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Company details
Written by the company
SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.
Contact info
Roma, Italy
- info@serlinolab.it
- www.serlinolab.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
Amazing customer service. I accidently order too many of the same product. They are going to accomodate me to make it right on my behalf even though they were not responsible. I haven't even used their products yet, but based on their customer service I'm confident I'm going to love them!!
May 8, 2026
Unprompted review
Reply from SerlinoLab
Dear Jonathan,
thank you for your kind words.
We’re truly pleased to hear that your experience with our customer service has been so positive. Even when situations happen by mistake, we always do our best to find a fair and helpful solution for our customers.
It means a lot to know that this gave you confidence in both our company and our products, even before starting your skincare routine. We sincerely hope the products will meet—and exceed—your expectations.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
I had 2 people comment how good my skin…
I had 2 people comment how good my skin looks
May 6, 2026
Unprompted review
Reply from SerlinoLab
Dear Frank,
thank you for sharing your experience.
We’re delighted to hear that people around you have already noticed a positive change in your skin’s appearance. Receiving compliments like that is often the best confirmation that the routine is making a visible difference.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
I started a week ago
I started a week ago. I can definitely feel a difference when I apply. I’m hoping to see a few results in a few more weeks. I can tell my skin feels softer.
May 9, 2026
Unprompted review
Reply from SerlinoLab
Dear Bruce,
thank you for your feedback.
We’re glad to hear that after just one week you can already feel a noticeable difference during application and that your skin feels softer. Those are very encouraging early signs.
With continued and consistent use over the next few weeks, we hope you’ll begin to see even more visible improvements.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Feel like it is working
I really like this product. I do feel a difference when a touch my face. I will probably buy some more later. I am tempted to try the other products as well, especially if I get a special discount code😄
May 1, 2026
Unprompted review
Reply from SerlinoLab
Dear Branden,
thank you for your feedback.
We’re glad to hear that you’re enjoying the product and that you can already feel a difference in your skin. Those early tactile improvements are often one of the first encouraging signs of a consistent skincare routine.
It’s great to know you’re considering trying other products from the line as well—we’re confident they would complement your routine nicely. And who knows… it’s always worth keeping an eye on future special offers 😄
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Too soon to tell
I like the product but it's only been a week so really too soon to tell the impact.
May 8, 2026
Unprompted review
Reply from SerlinoLab
Dear Bill,
thank you for your feedback.
We’re glad to hear that your first impression of the product is positive. After only one week of use, it’s completely understandable that it’s still too early to fully evaluate the results.
With consistent application over the coming weeks, the benefits generally become more noticeable over time. We look forward to hearing how your experience evolves.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Love these products
Love the products and I can already see and feel a difference of my skin. My eyes look more youthful than I have ever seen. The products are amazing and highly recommend them.
May 7, 2026
Unprompted review
Reply from SerlinoLab
Dear Jack,
thank you for your wonderful feedback.
We’re delighted to hear that you can already see and feel a difference in your skin, and especially that the eye area appears more refreshed and youthful.
It means a lot to us that you find the products amazing and would highly recommend them to others.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
I had some issues with the delivery
I had some issues with the delivery of my package. SerlinoLab completely stepped up to replace my order. Great customer service experience and so far, I like the product.
April 30, 2026
Unprompted review
Reply from SerlinoLab
Dear Jason,
thank you for your feedback.
We’re sorry that you initially experienced issues with the delivery of your package, but we’re very glad we were able to step in quickly and resolve the situation for you. Providing reliable and attentive customer support is extremely important to us.
It’s also great to hear that your experience with the product so far has been positive.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Reply from SerlinoLab
Dear Shawn,
thank you for your feedback.
We’re glad to hear that, even though it’s still early, your experience so far has been very positive. Skincare results often become more noticeable with consistent use over the coming weeks.
We appreciate your trust and look forward to hearing how your experience evolves.
Team Serlinolab
Had I received the product “unbroken”. I only received one bottle because of the breakage.
Would have rated the product five stars but upon receiving said product, one of the bottles was cracked and most of the cream was lost in the package.
I have been using the bottle that survived shipping and love how the skin absorbs it and how it feels in the am. I’ve only been using it for a couple of weeks so not 100% sure of any changes to my face.
I will most likely order again and hope I achieve all that the ad claims.
April 8, 2026
Unprompted review
Reply from SerlinoLab
Dear John,
thank you for your feedback, and we sincerely apologize for the inconvenience caused by the damaged bottle during shipping.
If you have not yet contacted our customer support team, we kindly invite you to do so, so that we can arrange the shipment of a replacement product for the item that arrived broken.
We’re glad to hear that the product you were able to use left a positive impression in terms of texture and absorption, and we truly appreciate your willingness to give us another opportunity.
Thank you again for your understanding and for choosing Serlinolab.
Team Serlinolab
Is this organic or plastic free?
May 7, 2026
Unprompted review
Reply from SerlinoLab
Hi Brent,
Thanks for reaching out.
We’ve replied to your email with the information requested above. Please feel free to let us know if you have any other questions or need further assistance.
love the new packaging and product
love the new packaging and product, customer service is A+
May 7, 2026
Unprompted review
Reply from SerlinoLab
Dear Customer,
thank you for your feedback.
We’re delighted to hear that you appreciate both the new packaging and the product itself. It’s also wonderful to know that our customer service earned an A+ in your experience—providing attentive support is one of our top priorities.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Reply from SerlinoLab
Hi Edward,
Thanks so much for your feedback!
If you ever need any assistance or have any questions, you’re always welcome to contact our support team, we’re happy to help.
Face cream
I like the product a lot, it moisterises very well and last a long time. I will continue to use this product.
May 7, 2026
Unprompted review
Reply from SerlinoLab
Hi Mike,
We’re so happy to hear that you’re enjoying the AntiAge Night Cream!
If you ever need any guidance or have any questions, please don’t hesitate to reach out to our team , we’re always happy to help.
As advertised- not greasy and have seen…
As advertised- not greasy and have seen results after two weeks. Good product!
April 17, 2026
Reply from SerlinoLab
Dear Victor,
thank you for your feedback.
We’re pleased to hear that the product met your expectations, especially regarding the light, non-greasy texture. It’s also great that you’ve already noticed visible improvements after two weeks of use.
We truly appreciate your trust and are glad the experience has been positive so far.
Team Serlinolab
Reply from SerlinoLab
Hi Michael,
For daytime use, we recommend applying an SPF50 sunscreen to help protect your skin and maintain the best results from your skincare routine
All around good product for men
April 17, 2026
Reply from SerlinoLab
Dear Tony,
thank you for your feedback.
We’re glad to hear that you consider the product a great overall solution for men’s skincare. Our goal is to create formulations that are effective, easy to use, and suitable for everyday routines.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Love the product so far and service…
Love the product so far and service after the sale.
May 6, 2026
Unprompted review
Reply from SerlinoLab
Dear Anthony,
thank you for your feedback.
We’re very pleased to hear that you’re enjoying both the product and the support experience after your purchase. Providing attentive service before and after the sale is extremely important to us.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Great product very nourishing to my…
Great product very nourishing to my skin I wake up with my skin feeling rejuvenated
April 17, 2026
Reply from SerlinoLab
Dear Frank,
thank you for your feedback.
We’re delighted to hear that the product leaves your skin feeling deeply cared for and refreshed by the morning. A nourishing overnight routine can make a real difference in how the skin looks and feels day after day.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
The product really does work.
Product is reasonably priced and is delivered promptly with the ability to track. Really works, give it a few weeks to see results.
April 17, 2026
Reply from SerlinoLab
Dear Daniel,
thank you for your feedback.
We’re glad to hear that you find the product effective, as well as reasonably priced with a smooth and trackable delivery experience.
Your advice to “give it a few weeks” is absolutely right—consistent use over time is key to seeing the best results.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Happy Camper
Significant difference in less than a week. Very pleased with nighttime ritual application.Works for me!
April 15, 2026
Unprompted review
Reply from SerlinoLab
Dear David,
thank you for your feedback!
We’re delighted to hear that you’ve noticed a significant difference in less than a week and that your nighttime routine is working so well for you.
It’s great to know you’re very pleased with the results—consistency like yours really makes the difference.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
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