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SerlinoLab Reviews 

1,460
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often noting visible improvements like reduced wrinkles, smoother skin, and increased firmness after just a few weeks of use. Many consumers appreciate how easy the products are to apply, their pleasant feel on the skin, and how quickly they absorb without leaving an oily residue. However, some customers also noted issues with the ordering process, experiencing delays before shipment or problems with their cart. Additionally, a few people mentioned difficulties with delivery services, including orders arriving later than expected, being misdelivered, or not arriving at all, though the company sometimes stepped in to resolve these issues.

What people talk about most

Product

Customers had positive experiences with the product, with many reviewers praising its effectiveness in making... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the products as excellent,... See more

User experience

Users describe positive interactions with user experience, with many noting that the products, such as the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting that their orders... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising timely and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more

Company replied

Rated 4 out of 5 stars

I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more

Company replied

Rated 4 out of 5 stars

I suppose I had higher expectations of overnight miracles. However I have noticed a difference in my deep wrinkles on my forehead are not as deep as was before using product. I’m 73 and my sees the d... See more

Company replied

Rated 4 out of 5 stars

I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,460)

954 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Only been using product for about a…

Only been using product for about a month but definitely can see and feel the difference

April 30, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much Robert for your feedback 😊

We’re really glad to hear that, even after about a month, you can already see and feel a difference—that’s a great sign.

With continued and consistent use, results often become even more noticeable over time 💙

We truly appreciate your support and are always here if you need any advice!

Rated 5 out of 5 stars

Top Quality Products

Top quality products. I used another brand face and neck cream but I had to use more of it to get the same result I’m getting with yours. Service is great and your delivery is always on time. Nice doing business with you.

April 30, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much Gerald for your detailed feedback 😊

We’re really happy to hear that you find our products to be top quality and that you’re achieving great results with a smaller amount—that’s exactly what we aim for.

It’s also great to know that you’re satisfied with our service and delivery—providing a smooth and reliable experience is very important to us 💙

Thank you again for your trust, it’s truly a pleasure doing business with you!

Rated 5 out of 5 stars

Looks like it's working

Looks like it's working, especially around my eyes

April 30, 2026
Unprompted review
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Reply from SerlinoLab

Thank you for your feedback Mario 😊

We’re really glad to hear that you’re already noticing improvements, especially around the eye area.

That’s a great sign—continued and consistent use will help enhance the results even further over time 💙

We’re always here if you need any tips or support along the way!

Rated 5 out of 5 stars

Received the product in a timely…

Received the product in a timely manner. Feels really good. Haven’t seen results yet but it does feel good. Good quality so far. I’ve been using for two weeks so far.

April 29, 2026
Unprompted review
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Reply from SerlinoLab

Thank you for your feedback Denis 😊

We’re glad to hear that you received your order on time and that you’re enjoying the texture and overall quality of the product so far.

After just two weeks, it’s completely normal not to see significant results yet—skincare typically requires a bit more time and consistency to show visible improvements 💙

We appreciate your patience and would love to hear your thoughts again after a few more weeks!

Rated 5 out of 5 stars

It is light and smells great

It is light and smells great. But the results from the body lotion really got me.

April 29, 2026
Unprompted review
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Reply from SerlinoLab

Thank you so much Darren for your feedback 😊

We’re really glad to hear that you appreciate the light texture and the fragrance—and even more that the body lotion results impressed you!

That’s exactly what we aim for: a great experience combined with visible benefits 💙

We truly appreciate your support and are always here if you need anything!

Rated 3 out of 5 stars

So,no response

So,no response

April 29, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Dominic,

Thanks for reaching out.

Could you please provide a bit more detail regarding your message, as we’re unable to locate a recent email from you? Alternatively, you’re welcome to share your order number so we can look into this for you right away.

Rated 5 out of 5 stars

Still waiting for full results.

Still waiting for full results.

April 29, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you for your feedback John-david 😊

That’s completely understandable—skincare results often take a bit of time to fully develop, especially depending on individual skin type and starting conditions.

With consistent use, results typically become more noticeable over the following weeks 💙

We appreciate your patience and are here if you’d like any tips to help you get the best possible results!

Rated 5 out of 5 stars

Awesome product!!

April 23, 2026
SerlinoLab logo

Reply from SerlinoLab

Thank you so much for your feedback RICKY😊

We’re really glad to hear that you find the product awesome!

Your support means a lot to us 💙
We’re always here if you need any advice or assistance!

Rated 4 out of 5 stars

Feels good

Looks good, but I need to tried for a longer period of time; feels good on my face for now.

Thanks Harry

April 28, 2026
Unprompted review
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Reply from SerlinoLab

Hi Harry,

Thank you for your feedback! I’m glad to hear it’s feeling good on your skin so far.

You’re absolutely right, giving it a bit more time will allow you to see the full benefits, and results typically improve with consistent use.

If you have any questions as you continue, please don’t hesitate to reach out, we’re here to help.

Rated 4 out of 5 stars

It's only been a few weeks

It's only been a few weeks, but I have noticed a tightening of my facial skin and a reduction of sagging. I can't wait to see if there are more improvements at the end of a couple of months.

April 28, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Gary,

Thank you for sharing your experience with us! We’re so pleased to hear that you’re already noticing a tightening effect and a reduction in sagging after just a few weeks.

Results often continue to improve with consistent use, so we’re excited for you to see how things progress over the next couple of months.

If you have any questions along the way, please don’t hesitate to reach out, we’re always here to help.

Rated 5 out of 5 stars

Wow!

The light feeling when applied and my skin feeling less rough and my pores shrinking in size. Also my skin looks more even.

April 28, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Ian,

Thank you so much for sharing your experience, it’s wonderful to hear!

If you have any questions or need any tips as you continue using the product, feel free to reach out anytime.

Rated 5 out of 5 stars

Great product and Great customer…

Great product and Great customer service!!!

April 24, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Carmine,

Thank you so much for your kind words, we really appreciate your support! It’s great to hear you’re happy with both the product and our customer service.

If you ever need anything, we’re always here to help.

Rated 4 out of 5 stars

Have only used for 2 weeks

Have only used for 2 weeks. As of now, I see no difference from using Particle Brands. I will continue using longer to see if any change.

April 27, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you for your feedback Richard 😊

After just 2 weeks, it’s completely normal not to notice significant differences yet, especially when comparing with other products you’ve used before.

Consistency is key, and results typically become more noticeable over 4–8 weeks of regular use, depending on individual skin type and conditions.

We appreciate your willingness to continue and evaluate over time 💙
If you’d like, we’re here to help you optimize your routine for the best possible results!

Rated 5 out of 5 stars

I like the Italian laws limiting what’s…

I like the Italian laws limiting what’s allowed to be used in the product compared to the U.S.
Otherwise this or any other product
It’s like watching paint dry
I use it religiously daily / nightly
I’m seeing no change
I’m sure it needs more than a month to make me impressed. Currently wait and see.
Regards
Neal Dougherty

April 15, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you for sharing your honest feedback NEAL, we really appreciate it 😊

We’re glad to hear that you value the Italian standards and approach to formulation. At the same time, we understand your point about results feeling slow—skincare can sometimes require patience, especially when aiming for gradual and natural improvements.

It’s great that you’re using the product consistently, as that’s key. In many cases, more visible results can take 6–8 weeks or longer, depending on individual skin conditions and expectations.

That said, every skin is different, and in some cases a cosmetic product alone may not be sufficient to achieve a more significant change. This is exactly why we have a customer protection policy in place.

We appreciate your “wait and see” approach and remain here if you’d like any guidance to optimize your routine 💙

Rated 5 out of 5 stars

Your product line is simple

Your product line is simple, and your communication about the product is excellent. I just starting using the product and will express is efficacy at that time.

April 20, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much DAVID for your kind feedback 😊

We’re really glad to hear that you appreciate the simplicity of our product line and the clarity of our communication.

It’s great that you’ve just started using the product—consistent use will help you better evaluate its effectiveness over time 💙

We’ll be happy to hear your thoughts once you’ve had more time to test it!

Rated 4 out of 5 stars

I have been using your product 1x…

I have been using your product 1x nightly. My goal is to reduce lower eye "bags". It would appear that there has been somee minor progress. thank You

April 24, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you for sharing your experience JAY 😊

We’re glad to hear that you’re already noticing some initial progress, even if gradual. When it comes to the eye area, consistency is key and improvements tend to become more visible over time.

Continuing with regular nightly application will help you get the best possible results 💙

We’re always here if you’d like any additional tips or support along the way!

Rated 5 out of 5 stars

Great product

Great product. Love its ingredients and smells terrific. Leaves my skin feeling silky smooth

April 26, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much ERIK for your kind feedback 😊

We’re really glad to hear that you love the ingredients, the fragrance, and how the product leaves your skin feeling silky smooth.

Your satisfaction means a lot to us 💙
We’re always here if you need any advice or support!

Rated 5 out of 5 stars

At 71 I began to use the Night Face…

At 71 I began to use the Night Face Cream. Patience is needed as the change is slow but noticeable. The healing is defiantly taking place. I am especially pleased in the firmness of the skin on my neck.

April 25, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much PAUL for sharing your experience 😊

We truly appreciate your patience and are glad to hear that you’re noticing gradual but visible improvements.

It’s especially great to know that you’re seeing increased firmness in the neck area—that’s a wonderful result 💙

Skincare is a journey, and your feedback reflects exactly how consistent use can make a real difference over time. We’re always here if you need any advice or support!

Rated 4 out of 5 stars

I love the feel of the cream

I love the feel of the cream, but I think it’s taking a little bit longer to work. And shipping takes too long.

April 25, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you for your honest feedback 😊

We’re glad to hear that you love the feel of the cream—that’s an important part of the experience. As for the results, some treatments may take a bit more time to show visible improvements, especially depending on individual skin types and consistency of use.

We’re sorry as well for the longer shipping times and truly appreciate your patience.

Your feedback is very valuable to us and helps us improve both our products and service 💙
We’re always here if you need any support or advice!

Rated 5 out of 5 stars

My skin feels and looks great!

April 25, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much for your feedback David 😊

We’re really happy to hear that your skin both feels and looks great—that’s exactly the result we aim for.

Your satisfaction means a lot to us 💙
We’re always here if you need any advice or support!

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