Banner for SerlinoLab

SerlinoLab Reviews 

1,461
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often noting visible improvements like reduced wrinkles, smoother skin, and increased firmness after just a few weeks of use. Many consumers appreciate how easy the products are to apply, their pleasant feel on the skin, and how quickly they absorb without leaving an oily residue. However, some customers also noted issues with the ordering process, experiencing delays before shipment or problems with their cart. Additionally, a few people mentioned difficulties with delivery services, including orders arriving later than expected, being misdelivered, or not arriving at all, though the company sometimes stepped in to resolve these issues.

What people talk about most

Product

Customers had positive experiences with the product, with many reviewers praising its effectiveness in making... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the products as excellent,... See more

User experience

Users describe positive interactions with user experience, with many noting that the products, such as the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting that their orders... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising timely and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more

Company replied

Rated 4 out of 5 stars

I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more

Company replied

Rated 4 out of 5 stars

I suppose I had higher expectations of overnight miracles. However I have noticed a difference in my deep wrinkles on my forehead are not as deep as was before using product. I’m 73 and my sees the d... See more

Company replied

Rated 4 out of 5 stars

I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,461)

954 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My daily skincare is now including…

My daily skincare is now including Serlino products with professional grade and assistance and support staff have been truly excellent. I'm especially happy and enthusiastic that it is from an Italian based company being a Sicilian gentleman.
Bravo Michele

April 25, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much Joe for your kind and thoughtful feedback 😊

We’re truly honored to be part of your daily skincare routine and to hear that you consider our products to be of professional grade.

It also means a lot that you appreciate the support from our team—providing attentive and reliable assistance is something we deeply care about 💙

Grazie di cuore for your trust and enthusiasm, it’s wonderful to share this connection with you!

Rated 5 out of 5 stars

Magic Cream: The night face cream is so wonderful…

The night face cream is so wonderful because it takes like 2 minutes more or less and you go to bed and wake up with a much brighter healthier younger you. I LOVE it. And especially what I love is the Great specials you have like the 64% off you've been having. Thank you SerlinoLab...roy......

April 25, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much ROGELIO for your wonderful feedback 😊

We’re truly happy to hear how much you’re loving the night face cream and how simple and effective it is in your routine. Waking up with brighter, healthier-looking skin is exactly what we aim for 💙

It’s great to know you also appreciate our special offers—we’re glad we can make high-quality skincare more accessible.

Thank you again for your support and trust!

Rated 5 out of 5 stars

Great product with visible results

Great product with visible results. Love the new packaging; very classy!

April 2, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much JIM, for your feedback 😊

We’re really happy to hear that you’re seeing visible results and that you appreciate the new packaging as well.

Combining effectiveness with a refined design is something we truly care about 💙

Thank you again for your support—we’re always here if you need anything!

Rated 5 out of 5 stars

Nice product

The body lotion has a nice sent and absorbs quickly so there is no long lasting sticky skin. The night cream is smooth to apply and absorbs quickly as well. Also, just had a dermatologist appointment, and the doctor mentioned this is a good product.

April 24, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much JOSEPH for your detailed feedback 😊

We’re really glad to hear that you’re enjoying both the body lotion and the night cream, especially their texture, quick absorption, and pleasant feel on the skin.

It’s also great to know that your dermatologist had a positive opinion—that means a lot to us 💙

We truly appreciate your support and are always here if you need any advice or assistance!

Rated 5 out of 5 stars

Creams are wonderful and effective.

Creams are wonderful and effective.

April 24, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much WAYNE for your feedback 😊

We’re really happy to hear that you find the creams both wonderful and effective.

Your satisfaction means a lot to us 💙
We’re always here if you need any advice or support!

Rated 5 out of 5 stars

I enjoy all the products from Serflino…

I enjoy all the products from Serflino Labs. I especially like the mens night cream, the eye cream, and the cleansing soap.

In just a short time, I already notice my skin looking and feeling better. I would highly recommend this to all males, especially the senior population, for the skin care results they will be very impressed with.

April 24, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much MIKE for your detailed and thoughtful feedback 😊

We’re really glad to hear that you’re enjoying the products, especially the men’s night cream, eye cream, and cleansing soap.

It’s great that you’re already noticing improvements in how your skin looks and feels in such a short time—that’s exactly what we aim for 💙

We truly appreciate your recommendation, especially to the male and senior community. Your support means a lot to us!

Rated 4 out of 5 stars

The product is really nice

The product is really nice. The packaging makes it easy to dispense. I love the smell and how it feels on my skin. It looks like there is some minor improvement to the deep wrinkles under my eyes and I have only been using the product for about a week.
The deliver took a bit longer than expected but I am enjoying the product

April 17, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Thank you so much ARNOLD for your detailed feedback 😊

We’re really glad to hear that you’re enjoying the product—especially the texture, fragrance, and ease of use with the packaging. It’s also encouraging that you’re already noticing some initial improvements after just one week 💙

We’re sorry to hear that the delivery took a bit longer than expected and appreciate your patience.

With continued and consistent use, results tend to become even more visible over time. Thank you again for your trust and support—we’re always here if you need anything!

Rated 4 out of 5 stars

The cream seems to working

April 23, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Ted,

thank you for your feedback.

We’re glad to hear that the cream seems to be working and that your experience so far is positive. With continued and consistent use, results often become even more noticeable over time.

Team Serlinolab

Rated 5 out of 5 stars

I really like how light the serum is

I really like how light the serum is, not heavy and greasy like a lot of other products. After a week, I'm already seeing a difference.

April 23, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Customer,

thank you for your feedback.

We’re glad to hear that you appreciate the light texture of the serum and its non-greasy feel—this is exactly what we aim for in our formulations. It’s also great that, after just one week, you’re already noticing a visible difference.

With continued use, these results can become even more evident over time.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

Good product, customer service needs to improve

The order arrive after 7 days. I try to communicate by phone and I was not able to. No body answer. The product should be arrive between 3-5 days. I have apply the product as it is instructed. My skin feel butter after one week. I'm looking forward to see results in one month, as my face lines still appears.

April 22, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Hugo,

thank you for your feedback and for sharing your experience in such a balanced way.

We’re glad to hear that after one week your skin already feels better, and we appreciate your patience as you continue toward more visible results over time.

At the same time, we sincerely apologize for the inconvenience you experienced with delivery timing and phone support. We understand how important it is to be able to reach us and will take your feedback seriously to improve our customer service responsiveness.

We truly value your input and hope that, with continued use, you’ll see further improvements and an even better overall experience.

Thank you for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

I love the way it feels on my face

I love the way it feels on my face. I started using it and several days later I've noticed a difference. Great product!

April 20, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Darrin,

thank you for your feedback!

We’re delighted to hear that you love how the product feels on your skin and that, after just a few days, you’ve already noticed a visible difference. That’s a great sign, especially at the beginning of a skincare routine.

We truly appreciate your trust and your kind words.

Team Serlinolab

Rated 5 out of 5 stars

Love the product!

April 22, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear John,

thank you for your feedback!

We’re delighted to hear that you love the product. Your satisfaction is very important to us and motivates us to keep delivering high-quality results.

Thank you for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Highly recommend

I like this product very much and use it in the morning and at night. Seems effective to me.

April 22, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Randolph,

thank you for your feedback and for your recommendation.

We’re glad to hear that you enjoy the product and that you’re using it both morning and night—a consistent routine like yours is key to achieving the best results. It’s great that it already seems effective to you.

We truly appreciate your trust and your recommendation.

Team Serlinolab

Rated 5 out of 5 stars

Friendly service. Good Product.

Friendly service. Attention to its customers. I also like the products.

April 22, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Brian,
Thank you for your thoughtful review! We’re so pleased to hear that you enjoyed both our service and our products. Providing friendly, attentive support is very important to us, so it’s great to know that came through in your experience. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Awesome experience

Awesome experience! Love the product!

April 22, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Larry,
Thank you so much for your kind words! We’re thrilled to hear you had an awesome experience and that you love the product. Your support truly means a lot to us, and we’re so glad to have you with us. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

This men’s night cream is easy to use…

This men’s night cream is easy to use and put on your face. The first night I didn’t rub it in completely but now after making sure it is applied correctly, it makes my face soft and smooth. So far so good.

April 15, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Customer,

thank you for sharing your experience.

We’re glad to hear that you find the night cream easy to use and that, with the correct application, it leaves your skin soft and smooth. Proper application can indeed make a noticeable difference in how the product performs.

It’s great to hear that your experience so far is positive—consistent use will help you get the most out of it over time.

Thank you for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Great products all across the line


Great products all across the line. Their customer communications is the best I’ve seen in years. Nicely done folks!

April 2, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Bill,

thank you for your kind words!

We’re delighted to hear that you consider our products great across the entire line and that our customer communication stands out to you. Providing clear, responsive, and helpful support is a core priority for us.

Your feedback is truly appreciated and motivates us to keep delivering at this level.

Thank you for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

I've only been using it for about a…

I've only been using it for about a week, but so far I really like it. It only takes a few minutes before bed. My skin's appearance definitely looks better. Less tired. It has become part of my skin care routine.

April 20, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Eric,

thank you for sharing your experience.

We’re glad to hear that even after just one week, you’re already noticing your skin looking less tired and more refreshed. It’s great that the routine fits easily into your evening—just a few minutes before bed can make a real difference when done consistently.

We’re pleased it has become part of your skincare routine and appreciate your trust in Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Absolutely fantastically run company

Absolutely fantastically run company. Professional and customer service centric. The product didn’t work for me, but would recommend and use them again with no problem.

April 2, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Darren,

thank you for your thoughtful and balanced feedback.

We truly appreciate your kind words about our professionalism and customer service—this means a lot to us. At the same time, we understand that the product may not work the same way for everyone, as results can vary depending on individual skin characteristics.

Your willingness to still recommend us and consider using our services again is genuinely appreciated.

Thank you for your trust and for your openness.

Team Serlinolab

Rated 5 out of 5 stars

Enjoying taking care of my skin

I have enjoyed really taking care of my skin on a daily basis and am enjoying the results.

April 20, 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Doug,

That’s so great to hear! Consistency really is key and we love that you’re starting to see great results.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look