Seven Seas Worldwide Reviews 

10,162
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 596 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the team for being extremely polite, supportive, and always willing to help with documentation and packing. Consumers point out that the delivery service is efficient, ensuring that personal belongings arrive safely and right on schedule. However, some reviewers were not happy with unexpected shipping delays and poor logistics management that left items stuck for weeks. A few people also felt that customer support was unresponsive and difficult to reach when they needed assistance with their queries. Additionally, some customers noted issues regarding local drop-offs and third-party handling at the destination.

What people talk about most

Delivery service

People report positive experiences with delivery_service, noting that boxes arrived on time and everything... See more

Service

Reviewers highlight positive aspects of service, noting that the overall international shipping experience is... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and always... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that representatives on the phone are... See more

User experience

Clients share positive opinions on user_experience, highlighting a seamless, easy, and stress-free process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, a very good experience. The boxes were solid and collected on time by a pleasant and professional driver. Any queries or changes I had were managed efficiently by the staff at Seven Seas thro... See more

Company replied

Rated 5 out of 5 stars

Your company staff went beyond the call of duty. Always so willing to help and find solutions which sometimes seemed to be intractable problems. They were always friendly & a pleasure to deal with. La... See more

Company replied

Rated 5 out of 5 stars

Joe, our consultant at customer services, has been very helpful. He answered all our questions and he was proactive. Always checking to see how we were. John-Paul and Keeran, the drivers were excell... See more

Company replied

Rated 5 out of 5 stars

I was moving my belongings from the LA area, and Jaime arrived on time even after a three-hour drive. He was very professional and clearly explained to my family and me how to arrange and place everyt... See more

Company replied


Company details

  1. Moving Company
  2. Container Service
  3. Moving and Storage Service
  4. Shipping Company
  5. Shipping Service

Written by the company

Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.4

All reviews

(10,162)

573 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

Helpful
Great customer service
Kind staff

August 4, 2026
Unprompted review
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Elisa, we are really happy that you have liked our service and our team's support during our moving service.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

From collection to delivery I was kept…

From collection to delivery I was kept informed. The pick up and delivery were spot on for timings too. All my shipment arrived in perfect condition. Would recommend and use again.
No hidden costs. Exactly as promised. Thank you.

August 4, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Paul for using our MoveCube service for your international move to Australia from the United Kingdom, its great to hear what you have liked about our service and support.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Excellent Service all round

We used Seven Seas Box Worldwide Box Service to ship our belongings from the United Kingdom to Australia. The service was seamless from booking to finally receiving our shipment in Australia. The process was easy, just as they said on their website. There were no hidden charges or new charges like other popular international moving or logistics services. When we had any questions and spoke with the Customer Service Representatives on the phone, they were very kind and helpful, making sure that our concerns were resolved before they ended the call. Also, the timeline was just as predicted so we knew what to expect, and we were able to track our shipment using the Live Tracking service. What is more? We received the first batch of our shipment (8 Boxes) without any scratch.
I say this is all round Excellent Service. I have started recommending them to others and will definitely use Seven Seas again.

July 30, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Rukevwe for choosing our Boxes and Baggage service by sea to move your belongings, we really pleased that you are happy with our service.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Very good service

Very good service, thorough and helpful with everything from box delivery to pick up to shipping.

July 23, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Caroline for using our Boxes and Baggage service by sea again to move your boxes of personal belongings to Australia from the United Kingdom, we are really thrilled that you have liked our service.

Regards, Seven Seas Worldwide

Rated 4 out of 5 stars

Friendly

Great, friendly staff

July 9, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Mr Haughley for using our MoveCube service for your international move to the United Kingdom from Australia, we are really happy that we could assist you with your relocation.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Sending a packing box from the UK to NZ…

Sending a packing box from the UK to NZ with no prior knowledge. The process was easy, communication was great.
Fees did arrive very quickly
Box arrived in perfect condition - no breakages
Thanks :)

June 26, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Sarah for using our MoveCube service for your international move to New Zealand from the United Kingdom, we are really happy that you have liked our service and support.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Great Service

Excellent Customer Service. Right from the first call, all questions were answered thoroughly and all the steps were explained to us clearly. Starter pack was sent once booking was confirmed and it was very helpful. Driver who came for collection was also very helpful and periodically checked how loading was going on, very helpful. Overall great experience, highly recommend them.

July 29, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Mugdha for using our MoveCube service for your international move to Australia from the United Kingdom, we are really pleased that you have liked our service and our team's support on your relocation.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

I was moving my belongings from the LA…

I was moving my belongings from the LA area, and Jaime arrived on time even after a three-hour drive. He was very professional and clearly explained to my family and me how to arrange and place everything properly in the shipping container. He was also very polite and patient. He respectfully stayed inside the vehicle and did not enter our home while we prepared and brought everything out. His instructions were very detailed and helpful, and the whole experience went smoothly!

July 30, 2026
Unprompted review
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Yue Xu for using our International MoveCube service from the USA to China. We are really thrilled we could assist you and will pass on your thanks to Jaime.

Regards, Seven Seas Worldwide

Rated 4 out of 5 stars

I would like to express my thank you…

I would like to express my thank you for the great service that I received from your team.
I would especially like to recommend Joe, the Customer Service consultant, who guided us through the entire process with professionalism and care.
I would to mention the drivers in Johannesburg and Canada for their excellent service. Especially the driver and assistant in Johannesburg. Even were we were unable to track our shipment, but ensured that everything was handled smoothly.
I would recommend Sevenseas.
Doreen

July 21, 2026
Unprompted review
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you, Doreen, for choosing Seven Seas Worldwide. We are really happy that you liked our service. Hopefully we will earn that extra star the next time you use our service.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Had a fantastic experience with Seven…

Had a fantastic experience with Seven Seas. Everything from packing and picking our movecube up in South Africa, to delivery in Canada was superb. Our items were as we packed them, which was a welcome surprise. Not only that their communication was amazing. I never had to guess at which stage we were in and gave us ample time to provide documents when required. Would highly recommend again. Thank you for taking care of our stuff and for the great customer service

July 24, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you, Richard, for choosing our international MoveCube® service by sea to move your belongings to Canada from South Africa. We are really happy that you liked our service.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you, John, for choosing our Boxes and Baggage service by sea to move your belongings from the UK to Australia, the team are really pleased that you are happy with our service.

Regards, Seven Seas Worldwide

Rated 4 out of 5 stars

Outstanding Professional Service

I had an excellent experience with Seven Seas Worldwide from start. The specialist boxes were of great quality and made packing much easier, keeping everything secure during transit.

The drivers were friendly, professional, and very helpful throughout the collection process. Their punctuality and willingness to assist made the experience smooth and stress-free.

The online booking system and document submission process were straightforward, efficient, and easy to use. Whenever I had questions, the support team responded promptly and professionally.

Overall, the service exceeded my expectations. The team was professional, reliable, and well-organized, making the entire shipping process simple and hassle-free. I highly recommend Seven Seas Worldwide to anyone looking for an international shipping service

July 20, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you, Maitha, for choosing our Boxes and Baggage service by sea to move your belongings from Australia to China, the team are really pleased that you are happy with our service.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Seven Seas Worldwide provides an…

Seven Seas Worldwide provides an excellent, professional service from beginning to end. Every employee is helpful and friendly. The communication is top-notch. I will definitely highly recommend Seven Seas and use you again if I ever move overseas again. Thank you. Kind regards, Judy

July 23, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you, Judy, for choosing our Boxes and Baggage service by sea to move your belongings from New Zealand to Canada, we are really happy that you liked our service.

Regards, Seven Seas Worldwide

Rated 1 out of 5 stars

Poor communication once final shipping…

Poor communication once final shipping fees have been paid. No live updates unless you phone and speak to a general service team. The local offices don’t offer assistance and don’t respond to queries.

June 3, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Dear Hein, please accept our apologies, once your shipment has arrived and is available for delivery, we will be in contact to discuss arrangements.

We would like to add that our transit time is an estimate and your shipment was delivered 10 days outside our quote transit time. We are sorry for your disappointment.

Regards, Seven Seas Worldwide

Rated 4 out of 5 stars

Overall fast and helpful response

Overall fast and helpful response. The website maybe more user friendly (e.g. the box code can be sorted)

July 21, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Yat Chuen for using our MoveCube service for your international move to Hong Kong from the United Kingdom, we are really pleased that we could help with your queries.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Excellent service

Excellent service, online process - HEAPS cheaper that other quotes I got. Very happy with the service received (I brought 1 box from Cape Town to Sydney).

July 19, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Melanie for using our Boxes and Baggage service by sea to move your box of personal effects to Australia from South Africa, we are really happy that you have liked our service and support during the moving process.

Regards, Seven Seas Worldwide

Rated 1 out of 5 stars

Boxes not collected from home

We were told the boxes would be collected from our house, however this was not the case. In the end we had to deliver the boxes ourselves to a collection centre. Fortunately we had a vehicle we were able to fit all the boxes in!!

July 6, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Please accept our apologies for the issues regarding the collection of your shipment, Ian, we deeply regret any distress that has been caused.

Regards, Seven Seas Worldwide

Rated 1 out of 5 stars

Terrible moving company. Would NOT recommend.

Terrible moving company. Pick-up booked for 9 June, which did not happen. Tried to reach the company without success. After multiple tries to reach Seven Seas, they rescheduled again for 15 July (a whole MONTH later) and once again did not pick up the items. Currently 20 July and still no success. Terrible communication. Did not answer emails or phones.

July 20, 2026
Unprompted review
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Please accept our apologies for the issues regarding your shipment, we deeply regret any distress that has been caused. Please can you supply contact details for us to be able to look into this for you to help advise and find a solution.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

High quality in doing the job

All instructions and requests carried out without problems. Boxes preparation and despatch went smoothly. Fully informed of goods in transit to destination. Final delivery to a distant location within the country was quickly done and painless. High quality professionalism.

July 16, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Anthony for using our Boxes and Baggage service by sea again to move your shipment of boxes to South Africa from the United Kingdom, we are really thrilled that we have been able to assist with your shipping needs from over 10 years.

Regards, Seven Seas Worldwide

Rated 5 out of 5 stars

Faultless experience

We have used Seven Seas to move boxes from Australia to France and return two years later. Our overall experience with Seven Seas was absolutely faultless: - Absolute clarity of fees (their fees and the destination country customs fees). - Great communication throughout the process on the phone or online when a local office wasn’t available (France). - Great flexibility to be able to change contact details and delivery address until the last minute. - Logistical precision up to the delivery time. Our boxes took four months to arrive which was the estimates timeframe given right at the beginning. They arrived at destination within a given 1 hr window! - Granular insurance process so you can protect only what matters. - None of our boxes showed any sign of mismanagement or exposure to water, everything inside arrived as it was packed. - Ability to see the exact location of the ship during the whole journey. Only improvement feedback would the tracker map window which could be improved (using Chrome on iPhone).

July 15, 2026
Seven Seas Worldwide logo

Reply from Seven Seas Worldwide

Thank you Frederic for using our Boxes and Baggage service by sea, now both ways between Australia and France, we are really thrilled that you have liked our service and support on both occasions. We have also made note of your point about the tracker - thank you again!

Regards, Seven Seas Worldwide

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