Overall, a very good experience. The boxes were solid and collected on time by a pleasant and professional driver. Any queries or changes I had were managed efficiently by the staff at Seven Seas thro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.
Written by the company

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Seven Seas Worldwide
From collection to delivery I was kept informed. The pick up and delivery were spot on for timings too. All my shipment arrived in perfect condition. Would recommend and use again.
No hidden costs. Exactly as promised. Thank you.

Reply from Seven Seas Worldwide
We used Seven Seas Box Worldwide Box Service to ship our belongings from the United Kingdom to Australia. The service was seamless from booking to finally receiving our shipment in Australia. The process was easy, just as they said on their website. There were no hidden charges or new charges like other popular international moving or logistics services. When we had any questions and spoke with the Customer Service Representatives on the phone, they were very kind and helpful, making sure that our concerns were resolved before they ended the call. Also, the timeline was just as predicted so we knew what to expect, and we were able to track our shipment using the Live Tracking service. What is more? We received the first batch of our shipment (8 Boxes) without any scratch.
I say this is all round Excellent Service. I have started recommending them to others and will definitely use Seven Seas again.

Reply from Seven Seas Worldwide
Very good service, thorough and helpful with everything from box delivery to pick up to shipping.

Reply from Seven Seas Worldwide
Sending a packing box from the UK to NZ with no prior knowledge. The process was easy, communication was great.
Fees did arrive very quickly
Box arrived in perfect condition - no breakages
Thanks :)

Reply from Seven Seas Worldwide
Excellent Customer Service. Right from the first call, all questions were answered thoroughly and all the steps were explained to us clearly. Starter pack was sent once booking was confirmed and it was very helpful. Driver who came for collection was also very helpful and periodically checked how loading was going on, very helpful. Overall great experience, highly recommend them.

Reply from Seven Seas Worldwide
I was moving my belongings from the LA area, and Jaime arrived on time even after a three-hour drive. He was very professional and clearly explained to my family and me how to arrange and place everything properly in the shipping container. He was also very polite and patient. He respectfully stayed inside the vehicle and did not enter our home while we prepared and brought everything out. His instructions were very detailed and helpful, and the whole experience went smoothly!

Reply from Seven Seas Worldwide
I would like to express my thank you for the great service that I received from your team.
I would especially like to recommend Joe, the Customer Service consultant, who guided us through the entire process with professionalism and care.
I would to mention the drivers in Johannesburg and Canada for their excellent service. Especially the driver and assistant in Johannesburg. Even were we were unable to track our shipment, but ensured that everything was handled smoothly.
I would recommend Sevenseas.
Doreen

Reply from Seven Seas Worldwide
Had a fantastic experience with Seven Seas. Everything from packing and picking our movecube up in South Africa, to delivery in Canada was superb. Our items were as we packed them, which was a welcome surprise. Not only that their communication was amazing. I never had to guess at which stage we were in and gave us ample time to provide documents when required. Would highly recommend again. Thank you for taking care of our stuff and for the great customer service

Reply from Seven Seas Worldwide
I had an excellent experience with Seven Seas Worldwide from start. The specialist boxes were of great quality and made packing much easier, keeping everything secure during transit.
The drivers were friendly, professional, and very helpful throughout the collection process. Their punctuality and willingness to assist made the experience smooth and stress-free.
The online booking system and document submission process were straightforward, efficient, and easy to use. Whenever I had questions, the support team responded promptly and professionally.
Overall, the service exceeded my expectations. The team was professional, reliable, and well-organized, making the entire shipping process simple and hassle-free. I highly recommend Seven Seas Worldwide to anyone looking for an international shipping service

Reply from Seven Seas Worldwide
Seven Seas Worldwide provides an excellent, professional service from beginning to end. Every employee is helpful and friendly. The communication is top-notch. I will definitely highly recommend Seven Seas and use you again if I ever move overseas again. Thank you. Kind regards, Judy

Reply from Seven Seas Worldwide
Poor communication once final shipping fees have been paid. No live updates unless you phone and speak to a general service team. The local offices don’t offer assistance and don’t respond to queries.

Reply from Seven Seas Worldwide
Overall fast and helpful response. The website maybe more user friendly (e.g. the box code can be sorted)

Reply from Seven Seas Worldwide
Excellent service, online process - HEAPS cheaper that other quotes I got. Very happy with the service received (I brought 1 box from Cape Town to Sydney).

Reply from Seven Seas Worldwide
We were told the boxes would be collected from our house, however this was not the case. In the end we had to deliver the boxes ourselves to a collection centre. Fortunately we had a vehicle we were able to fit all the boxes in!!

Reply from Seven Seas Worldwide
Terrible moving company. Pick-up booked for 9 June, which did not happen. Tried to reach the company without success. After multiple tries to reach Seven Seas, they rescheduled again for 15 July (a whole MONTH later) and once again did not pick up the items. Currently 20 July and still no success. Terrible communication. Did not answer emails or phones.

Reply from Seven Seas Worldwide
All instructions and requests carried out without problems. Boxes preparation and despatch went smoothly. Fully informed of goods in transit to destination. Final delivery to a distant location within the country was quickly done and painless. High quality professionalism.

Reply from Seven Seas Worldwide
We have used Seven Seas to move boxes from Australia to France and return two years later. Our overall experience with Seven Seas was absolutely faultless: - Absolute clarity of fees (their fees and the destination country customs fees). - Great communication throughout the process on the phone or online when a local office wasn’t available (France). - Great flexibility to be able to change contact details and delivery address until the last minute. - Logistical precision up to the delivery time. Our boxes took four months to arrive which was the estimates timeframe given right at the beginning. They arrived at destination within a given 1 hr window! - Granular insurance process so you can protect only what matters. - None of our boxes showed any sign of mismanagement or exposure to water, everything inside arrived as it was packed. - Ability to see the exact location of the ship during the whole journey. Only improvement feedback would the tracker map window which could be improved (using Chrome on iPhone).

Reply from Seven Seas Worldwide
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.