SEVENSTORE Reviews 

4,413
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,227 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and smooth delivery service, often noting items arrived quickly. Many also appreciate that items are often well-packaged and arrive in perfect condition. The staff and customer service team are consistently highlighted for being exceptionally helpful, efficient, and quick to resolve queries, providing excellent support and communication throughout the process. However, some people mentioned issues with product fit, finding certain items too narrow, or receiving faulty or defective products. A few other people also felt that customer service was difficult to deal with, citing problems with refund delays or unhelpful responses regarding returns. Additionally, some customers experienced delivery issues, including parcels being left insecurely or delivered to incorrect addresses.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the excellent and amazing... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the quality,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This review may not give a full and accurate representation of this site due to the particular purchase I made. It was something which was extremely popular and was the sort of item you needed to be... See more

Rated 4 out of 5 stars

Ordered Friday, and delivered on Sunday lunchtime 👍🏻👍🏻 20% off Look even better than website pics, quite a hard colour to describe. Warm Vanilla? Candescent Cream? Muted Lemon 🍋? The yellow l... See more

Company replied

Rated 4 out of 5 stars

Great range of exclusive trainers at decent prices. Delivery was very swift. Really happy overall.

Company replied

Rated 5 out of 5 stars

Dear Sevenstore Staff What a pleasure to find a online shop that is just fantastic in every way. Ordering was simple. My order was dispatched immediately and when my order arrived less the 48... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Shop the latest collections from curated mix of progressive designers and iconic brands online at SEVENSTORE. Free UK delivery on orders over £90. https://www.sevenstore.com/


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(4,413)

1,215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Everything was great aprt from…

Everything was great aprt from delivery. Need to get a better courier service dpd are like the government.... a shambles and theiving bastards

June 16, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Hello Thomas,

Thank you for your feedback and for choosing Sevenstore. I’m sorry to hear that your experience with the delivery service did not meet your expectations. We strive to partner with reliable couriers to ensure smooth and timely deliveries, and I completely understand your frustration.

On the other side, we are also delighted to hear that you were satisfied with your purchase. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.

Rated 5 out of 5 stars

Great prices for quality products and…

Great prices for quality products and delivered when promised

June 28, 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear you had a positive experience and that your order was delivered when promised. We take pride in offering a curated selection and a seamless service, and your feedback reflects our commitment. We look forward to welcoming you back.

Rated 5 out of 5 stars

First time ordering smooth sale all the…

First time ordering smooth sale all the way until delivery thanks

June 16, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear your first order was smooth from start to delivery. At SEVENSTORE, we take pride in delivering a curated and seamless experience, and your feedback affirms our commitment. We look forward to welcoming you again.

Rated 5 out of 5 stars
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback. We’re pleased to hear you found our shopping experience straightforward and enjoyed the discounts. At SEVENSTORE, we take pride in offering a curated selection and a seamless service. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Delivered exactly as stated

Delivered exactly as stated. Polite delivery man

June 15, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Helen. We’re pleased to hear your experience was positive and that our service met your expectations. At SEVENSTORE, we take pride in delivering a curated and refined shopping experience. We look forward to welcoming you again.

Rated 5 out of 5 stars

Ordered on a Sunday came on a Monday…

Ordered on a Sunday came on a Monday excellent delivery service

June 15, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback, Mr. Hampshire. We’re pleased to hear your order arrived promptly and met your expectations. At SEVENSTORE, we take pride in delivering a considered and seamless experience. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great price and very fast delivery

Great price and very fast delivery

June 19, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback, Steve. We’re pleased to hear you’re satisfied with the price and fast delivery. At SEVENSTORE, we take pride in offering a curated and seamless shopping experience. We look forward to assisting you again soon.

Rated 5 out of 5 stars

Sevenstore always a 10.

Ease of order and check out was excellent, beautiful pair of adidas spzl delivered next day at no cost.
Choice and prices at sevenstore is second to none.

June 14, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Ian. We’re pleased to hear your experience with the checkout process and delivery was seamless. At SEVENSTORE, we take pride in curating a refined shopping experience, and your positive feedback is truly appreciated. We look forward to welcoming you again.

Rated 5 out of 5 stars

Great selection of trainers

Great selection of trainers. Easy to use site and speedy deliveries

June 21, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear you found our selection of trainers and the site experience to be seamless and efficient. Your positive feedback is important to us, and we look forward to welcoming you back for your next purchase.

Rated 1 out of 5 stars

Ordered 3 caps

Ordered 3 caps. Two of them stained. One of them in the wrong color. Costs me €42,35 to return. Only received €13,86 compensation. They have received the returned goods weeks ago. Still no refund, although they promised they would do so. No replies on emails anymore either. Terrible service. Take no accountability for their own mistakes. Complete waste of time dealing with this store.

June 5, 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Hello Robbe,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you have experienced with your order, including the stained caps, the wrong color item, and the delay in your refund. This is not the level of service we strive to provide.

Please contact our customer service team with your order details using the link below, and we will do everything we can to resolve this issue as quickly as possible for you:

https://www.sevenstore.com/support/

Our Customer Service team is available Monday to Sunday, 8:30am – 7:00pm (UK).

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Very good service

Very good service, fast delivery

June 14, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Xénia. We’re pleased to hear your experience was swift and satisfying. At SEVENSTORE, we take pride in delivering a curated and seamless service. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

First time ordering extremely fast…

First time ordering extremely fast service.

June 21, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, James. We’re pleased to hear your first order was delivered swiftly and met your expectations. At SEVENSTORE, we take pride in providing a curated and seamless experience, and your positive feedback affirms our commitment. We look forward to welcoming you again.

Rated 5 out of 5 stars

Ordered it Friday turned up Sunday…

Ordered it Friday turned up Sunday incredible delivery , my partner loved both items . Amazing

June 21, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Jody. We’re pleased to hear your order arrived promptly and that your partner loved the items. Your positive experience is important to us, and we look forward to assisting you again soon.

Rated 5 out of 5 stars

Excellent service from product to price…

Excellent service from product to price to delivery will highly recommend.

June 20, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear you had a positive experience and appreciate your kind words. Your satisfaction is important to us, and we look forward to welcoming you again soon.

Rated 5 out of 5 stars

I got the brand new Jordan 4 imperial…

I got the brand new Jordan 4 imperial purple that was released this year march this order was delivered fast and came well packaged.

Thank You

June 20, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear your order arrived quickly and was well packaged. Your positive experience reflects our commitment to delivering a curated and seamless service. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. More beams Japan please.

June 20, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback. We’re pleased to hear you’re satisfied with your experience. At SEVENSTORE, we take pride in delivering a curated and seamless service, and your kind words reflect our commitment. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Good delivery and easy return process

Good delivery and easy return process

June 20, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback, Luke. We’re pleased to hear that you found our delivery and return process smooth and effortless. At SEVENSTORE, we take pride in delivering a considered and seamless experience for our customers. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Shopped at SevenStore many times

Shopped at SevenStore many times, all orders have been fulfilled as stated.
Excellent delivery.
Excellent store and highly recommended.
Thank you team at SevenStore.
A +++++

June 18, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words and for sharing your positive experience. We’re pleased to hear your orders have consistently met your expectations and that you appreciated our delivery service. Your feedback affirms our commitment to providing a curated and seamless shopping experience. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great clothes

Great clothes, quick delivery, many thanks.

June 25, 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Scott. We’re pleased to hear you’re satisfied with our service and delivery. Your positive experience is important to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Pleased with trainers

Quick postage

June 13, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear your order arrived promptly and met your expectations. We take pride in delivering a considered shopping experience, and your positive feedback is important to us. We look forward to welcoming you back.

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