Shamrock Cottages Reviews 

611
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning rural and coastal locations, breathtaking sea views, and exceptionally well-equipped, comfortable holiday cottages. Guests also deeply appreciate the remarkably smooth booking process and the friendly, helpful hosts who always provide a warm, informative welcome upon arrival. However, some reviewers were not happy with the cleanliness of the properties, noting specific issues like thick dust, unpleasant odors, and dirty kitchen utensils. A few other people also felt that certain cottage amenities needed improvements, mentioning outdated interior features, weak Wi-Fi connections, or minor booking communication troubles.

What people talk about most

Location

Customers consistently note positive experiences with location, highlighting stunning views of the sea,... See more

Facilities

Customers had ambiguous experiences with facilities, noting both praise and major drawbacks during their... See more

Staff

Consumers find staff to be positive, welcoming, and consistently helpful throughout their stay. Reviewers... See more

Booking process

Users describe positive interactions with booking process, highlighting that everything was done very... See more

Quality

Reviewers mention ambiguous feedback about quality, with many praising the well-equipped, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more

Company replied

Rated 5 out of 5 stars

Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more

Company replied

Rated 5 out of 5 stars

It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more

Company replied


Company details

  1. Cottage
  2. Holiday Accommodation Service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

611 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(611)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Decent company to deal with

Decent company to deal with, though didn't want to get involved over issues with another rental stating it was owner managed. Aren't they usually?

June 15, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Chris,

Thank you for taking the time to write a review.

If you have booked a property with Shamrock Cottages, our dedicated Holiday Support Team is available throughout your stay to assist with any queries and help resolve any concerns as quickly as possible.

If we can be of any assistance with booking your next holiday to Ireland, please don’t hesitate to get in touch.

Kind regards,

Hayley

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Rated 4 out of 5 stars

Location was great

Location was great

May 17, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon,

Thank you for your feedback further to your recent holiday.

We are so pleased to hear that you were pleased with the location, and hope you had a wonderful stay.

If we can be of any assistance with booking your next trip to Ireland, please don't hesitate to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

The peacefulness of the area

The peacefulness of the area

June 6, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Nigel,

Thanks so much for your review feedback. It's great to hear that you had a peaceful stay in Ireland.

If we can help you to book your next trip, please do let us know.

All the best

Tess

Rated 5 out of 5 stars

wonderful location

This is a fantastic house, in every possible way!!

June 8, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Vanden,

Thank you so much for your feedback following your stay in Ireland.

It's wonderful to hear that you enjoyed your stay, and I do hope you'll be returning soon

If we can offer any help with booking your next trip to Ireland, please don't hesitate to get in touch.

All the best
Tess

Rated 3 out of 5 stars

Lack of warm water and power (showers) in the house

For the most part, the showers had no hot water and lacked power. We have another group staying at this house at the end of August, and something really needs to be done about this! I expect to receive feedback on this.

Further: we enjoyed the house and especially the surroundings!

June 13, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon,

Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you faced some issues at the property you stayed in.

We want to make sure that our properties are always kept well maintained, and we are happy to review the property details and share your feedback with the homeowner, who can consider your suggestions to improve the experience for future guests.

To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.

Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Tess

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Rated 2 out of 5 stars

Unfortunately the hot tub was broken…

Unfortunately the hot tub was broken and we were informed one week before so a little late to do anything about it. Beautiful cottage and garden's but needed a thorough clean. Incorrect listing details, check in time was four not two, no dvd player, no microwave . Nice location.

June 6, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Lisa,

Thank you for taking the time to share your feedback following your recent stay. We’re sorry that your stay did not go as planned.

To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.

Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Tess

Rated 3 out of 5 stars

A week in The Burren

A lovely area to visit, but disappointed with the quality of the cottage

June 13, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Alan,

Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you were unhappy with your chosen holiday property.

We are happy to review the property details and share your feedback with the homeowner, who can consider your comments to improve the experience for future guests.

Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Tess

Rated 5 out of 5 stars

Great communication. Helpful Staff

Great communication. Provided all the necessary details regarding access to property etc., without having to chase.
When I phoned to clarify which credit card details they held so that a damage-reserve payment could be refunded the member of staff was very helpful and polite.
Have used the company on previous occasions and have had no issues whatsoever.

June 9, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon,

Thank you for taking the time to share your feedback about Shamrock Cottages. We're pleased to hear that you found our services and staff helpful!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Easy booking process and friendly staff

Easy booking process and friendly staff

April 15, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for taking the time to share your review. We're pleased to hear that you found our services helpful!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

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Rated 5 out of 5 stars

We had great service from the moment we…

We had great service from the moment we booked this cottage.

May 30, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Linda,

Thank you for your feedback following your recent experience with Shamrock Cottages.

It's really nice to hear that you've been pleased with our service, and I hope that you'll get back in touch if we can offer any assistance booking your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

professional yet friendly manner -

Small technical glitches on my part (used 2 different email addresses) were promptly resolved in a professional yet friendly manner - my first engagement with this company & can highly recommend.

May 30, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Mary,

Thank you for your feedback following your recent experience with Shamrock Cottages.

Although I'm sorry to hear that you had a few technical glitches, it's great to hear that we were able to resolve these quickly for you.

I hope that you'll get back in touch if we can help you to book your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

Very efficient organization

Very efficient organization, arranged the ferries too.

June 6, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Simon,

Thank you for taking the time to share your review. We're pleased to hear that you found our services helpful!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Atlantic Haven is a beautiful home from…

Atlantic Haven is a beautiful home from home, set in the most exquisite location. The owners provided such comfort and left us wanting for nothing. We were wrapped in kindness and comfort. We had a beautiful holiday. Thank you!

May 31, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon,

Thank you so much for your lovely review - it's lovely to hear that you had such a great stay at Atlantic Haven. It's a really special place isn't it.

If we can be of any assistance booking your next holiday to Ireland, please don't hesitate to reach out.

All the best

Tess

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Rated 3 out of 5 stars

Not user friendly if sharing with…

Not user friendly if sharing with friends or family. Needs additional living area or at least tvs in bedrooms. Lovely pool but no games or pool toys for children

May 30, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Carol,

Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you were unhappy with your chosen holiday property.

We aim to ensure property descriptions and photos are clear and accurate so guests know what to expect on arrival. We are happy to review the property details and share your feedback with the homeowner, who can consider your suggestions to improve the experience for future guests.

To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.

Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

Holiday cottage in West Cork

The booking process was easy on line, Shamrock Cottages seemed to take several hours to confirm the booking but then we were kept informed regularly regarding our holiday. It seems a long time 5 days before you receive breakages deposit. We had a lovely holiday, wonderful hosts, perfect cottage and an incredible garden.

May 30, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Helen,

Thank you for taking the time to share a review. We're pleased to hear that you had such a wonderful stay and that you found the booking process easy to navigate!

Thank you for the feedback regarding the return of the damage deposit, I'll happily pass this on to the relevant team.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 4 out of 5 stars

Easily to book

Easily to book and the description of the cottage was as we found it.

May 31, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you for providing feedback on your recent trip to Ireland. It's great to hear that the booking process was smooth and that you enjoyed your stay.

If we can help to book your next holiday in Ireland, please do let us know!

All the best
Tess

Rated 4 out of 5 stars

It was an amazing place the scenery…

It was an amazing place the scenery just hits you as you pull on the driveway. You do need a car though to get around. The people we met were really friendly. We would go back again

May 23, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Brian,

Thanks so much for your review, there is some stunning scenery in Wicklow! It's great to hear that you found it a friendly place as well.

If we can assist in your next booking to Ireland, please do let us know!

All the best
Tess

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Rated 3 out of 5 stars

Great location in the heart of…

Great location in the heart of wonderful Sneem, lovely house, but needs some action

May 28, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Christoph,

Thank you for your feedback. We're pleased to hear that you enjoyed your recent stay and the location was great too.

We work closely with the homeowners of properties we market and value all guest feedback. If you would like to share any further comments or suggestions on how the property you stayed in could be improved, please don’t hesitate to get in touch with us directly and we would be happy to pass your feedback on.

If we can be of any assistance booking your next holiday to Ireland, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Shamrock cottages are helpful and will…

Shamrock cottages are helpful and will book ferry crossings, Stena cancelled my outgoing ferry so I had an added expense getting a last minute booking on Irish Ferries. Shamrock organised the refund of the original ferry booking. The cottage was in a quiet and scenic location , good and well appointed.

May 22, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Mrs Lee,

Thank you for taking the time to share a review. We're pleased to hear that you enjoyed your stay and that you found our services helpful!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Lovely cosy cottage lovely location and…

Lovely cosy cottage lovely location and all you could dream of for a perfect holiday

May 23, 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Kate,

Thank you for taking the time to share a review. We're pleased to hear that you had such a wonderful stay!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

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