SharkGaming Reviews 

7,838
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered PC from Mighty Shark series on Easter Monday and in less than 4 days it was put together, tested, sent out and at my door step on Friday. Sharks did a excellent job, machine not only runs... See more

Company replied

Rated 5 out of 5 stars

Super good experience so far. I don't think you can do much better in Denmark in terms of "bang for your buck" when it comes to gaming PCs. The same PC would cost me roughly double if I were to order... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with my purchase from Shark Gaming. My order got shipped quite fast and the packaging it came in was very safe and meticulously done. Another positive thing that stand out to m... See more

Company replied

Rated 5 out of 5 stars

Made a purchase for a PC, which had a part required to be back-ordered. Was expecting the built to be delayed but they managed to finish it within the committed time. The product was sent on time as w... See more

Company replied

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Gaming service Provider

About SharkGaming

Written by the company

We build gaming PCs with the best components on the market to ensure you the ultimate gaming experience.

At SharkGaming, you can easily get in touch with a true specialist who has expert knowledge in custom-built computers and the latest computer hardware, always ready to guide you in assembling your ideal machine.

You can contact us via chat, email, or phone, or book an online meeting with one of our computer experts at a time that suits your schedule.

We have been providing powerful gaming PCs to professional gamers and hobby gamers for over 15 years, and have served more than 50,000 satisfied customers.

All of our staff are gamers themselves, which is why we take the quality of your gaming experience seriously and pride ourselves on offering you the industry's best technologies and service.

In addition to great offers on gaming PCs and gaming laptops, you can also find computer components, gaming accessories, and streaming equipment on our website.

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Vi bygger gaming pc'er med markedets bedste komponenter for at sikre dig den ultimative spiloplevelse.

Her kan du altid komme i kontakt med en ægte specialist, som har ekspertviden inden for custom-byggede computere og kan vejlede dig til sammensætningen af din ideelle maskine.

Du kan komme i kontakt med os via både chat, email og telefon, eller booke et online møde med en af vores computerhajer i et tidsrum, der passer dig.

Vi har leveret kraftfulde gaming pc'er til professionelle gamers og hobby-gamere i over 15 år, og har serviceret over 50.000 tilfredse kunder.

Alle vores ansatte gamer selv, derfor tager vi kvaliteten af din spiloplevelse alvorligt, og gør en dyd ud af at tilbyde dig branchens bedste teknologier og service.

Udover gode tilbud på gamer pc'er og bærbare computere, kan du også finde computerkomponenter, gamingtilbehør og streaming-udstyr på vores hjemmeside.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,838)

828 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good and preform as i expected. fast shipping aswell

Good performance wise, the expectation is on point for me personaly and The pc is nice in every single way, i went through it and i found nothing loosen or anything. was a good buy for me thank you shark gaming

October 1, 2024
SharkGaming logo

Reply from SharkGaming

Hej Chirawat​,

Tak for anmeldelsen - vi samler på gode kundeoplevelser, så vi bliver så glade når vi ser folk gå glade herfra 🙂

SharkGaming

Rated 5 out of 5 stars

Good service!

September 25, 2024
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Reply from SharkGaming

Hello Jakub,

Thank you for your review and thank you for the five stars 🦈 

Emil from SharkGaming

Rated 5 out of 5 stars

Excellent Service.

Excellent Service.

bought a custom built pc. arrived quickly with every part exactly as I have ordered and everything is already installed and working. well done!

September 20, 2024
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Reply from SharkGaming

Hello Idan,

Thank you for your review and thank you for the five stars 🦈 

Emil from SharkGaming

Rated 5 out of 5 stars

Fast delivery, great customer support and awesome computers!

Fast delivery and great customer support! First of let me just say that the website is amazing! The fact that you can choose the game you'll be playing, the resolution and what graphics to se what FPS the computer delivers is genius. It's also great to be able to change the internals of the pre-configured computers.
One of the parts in my computer was on backorder so I contacted customer support and got an answer 20 minutes later! Seriously fast! The deliver was also fast with fedex and the computer was really well packed and secure. Its great that they have foam underneath the graphics card to support it and avoid damage to the card.

Great computers, prices and support! I really recommend Shark Gaming!

September 3, 2024
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Reply from SharkGaming

Hi Pontus,

Thank you for your review - we appreciate it.
We are all hardware geeks, and we want to share our joy of gaming with others, so it is always nice when customers are happy with our help and products.

Best regards,
Maik from SharkGaming

Rated 5 out of 5 stars

Perfect delivery

Perfect delivery, quick and efficient.

September 2, 2024
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Reply from SharkGaming

Hej Zak,

Tak for din anmeldelse!
Vi er glade for at høre at du havde en god oplevelse hos os! 🦈 

Emil fra SharkGaming

Rated 3 out of 5 stars

Poor customer service response

I ordered the pc and it arrived more or less within the time window that was promised. Inside the case, the cpu cooler was not in its intended place and was just sitting inside the case. However all is well and it's working as intended. My issue and the reason for a three star review is that there was a promotion at the time where I was supposed to get a game for free with the purchase. I couldn't find the activation key in the tab on the website, was waiting for it to show up, but it never did. So I contacted the support team and got a bottom-tier response. The full email response I got was "Hello.
 Here is a key.
 The campaign is over, so you might not be able to collect it unfortunately. 
 Key - xxxxxx
Kind regards."
I'm late to claim, but how is this my fault? Got a random key, not even sure where I'm supposed to activate it, no instructions whatsoever, just whoops, you're out of luck, have fun.
While I didn't buy the pc to get a game for free, I'm a man of principle and thefore I feel obligated to give a lesser rating than I would have originally given as the pc quality is pristine, have no complaints there.

August 13, 2024
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Reply from SharkGaming

Hey,

Thanks for the feedback. If your purchase was made within the promotional period, you WILL get the game. We currently have a handful of different promotions running, so our support team has been a bit overwhelmed with the information being dumped in their lap. 
Feel free to reach out on social media, and i'll make sure you get the key and a proper guide on how to claim it.

Emil From SharkGaming

Rated 5 out of 5 stars

Bought a monitor a few years ago

Bought a monitor a few years ago, and wanted to attach it to ma monitorarm.
Unfortunately the mount did not fit the screen - and i contacted SharkGaming for assistance - without any hesitation, they found adaptors for the mount, and sent them directly to my address within 30 minutes of my first point of contact with Emil.

GG WP to SharkGaming!

August 19, 2024
Unprompted review
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Reply from SharkGaming

Thank you for the review - we collect good customer experiences, so we always feel fulfilled when people leave a good review.

Maik from SharkGaming

Rated 3 out of 5 stars

Bought a pc for roughly 11000 Swedish crowns for it to not work.

Bought a pc for roughly 1000$. It took some days to begin building which I didn’t mind. The product was securely placed in the package along with the equipment and accessories. When I booted up the pc it couldn’t run windows 11 which was very tedious considering I was sitting there for 3 hours trying to make the pc work. Had all the cables plugged correctly. I proceeded to call support and I had to deliver the pc back again to the manufacturers to get it fixed. A very annoying proccess but at the end of the day it was worth it.

August 9, 2024
Unprompted review
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Reply from SharkGaming

Hi, 

I'm sorry to hear that the PC didn't perform as it should after the initial transport. It sounds like a memory stick could have been shaken loose during transport, which would cause issues like the one you're describing. I do hope the PC will serve you a long time, and if there's any issues at all, feel free to contact us again.

Emil from SharkGaming.

Rated 5 out of 5 stars

Very nice

Very good company, promised 2-4 working days, got indeed building and stress test after 4 days, shiping was beatiful and very carefuly to not damage any part. Recommending this site

July 29, 2024
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Reply from SharkGaming

Hello Nikita,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈 

Emil from SharkGaming

Rated 5 out of 5 stars

I got a fast reply and an easy solution…

I got a fast reply and an easy solution to my problem

August 5, 2024
Unprompted review
SharkGaming logo

Reply from SharkGaming

Hey Alex​,
Thank you!
Every time we get a 5 star review, we celebrate it with cake, and everyone here loves cake, so thank you!

Emil from SharkGaming

Rated 4 out of 5 stars

Sharkgaming is worth it.

Customer service 5/5 you send in a question and you get a nice response back quite fast.

Going trough the website picking which PC i wanted is sadly a 1/5 because the loading time is 30 seconds maybe more before it loads to the next page or anywhere on the website which was annoying.

(i even used Chrome! and that didn't do much ;u;)

Getting my PC ready was done really quickly in a good way where i ordered 24th July and it was built the same day i believe? tested out and packaged for sending.

Packaging id say is around a 3/5-4/5 because the plastic air bubble thingies did not cover all the way around which was a bit odd but luckily it was really well packaged and when i opened it up i noticed a fan that got loose... luckily i easily add it back on and i hope no smaller parts has been hit during it's shipping process ( it runs smoothly thus far!)

I wish more dropped Norton Security because it chokes your PC performance and makes things act out weirdly ... and i found out AMD Adrenaline software or whatever it's called definitely prevented some games from launching. Windows updates took a very unusual amount of time to load but it seems to be resolved once that and Norton was removed.

I chosed Sharkgaming because they offered a more good deal for the money with which parts was in the computer unlike most brands like Komplett, Elkjøp and Power here in Norway and a few more selling theirs for a little bit less or the same price but with parts that is not as great as offered in Sharkgaming.

My pc specs
Case: Lian Li O11 Dynamic EVO - Black
Sleeving Kit: Sort
Vertical Mount: Cooler Master Vertical Mounting Kit V3 (PCIe 4.0)
CPU: AMD Ryzen 9 7900X
Motherboard: Gigabyte X670 GAMING X AX V2 WIFI DDR5
GPU: PALIT GeForce RTX 4080 SUPER JetStream OC 16GB
RAM: Kingston Fury Beast DDR5 6000MHz 2x16GB
PSU: FSP HYDRO GT PRO 1000W Gold ATX3.0
System Disk NVMe: KINGSTON NV2 2000GB M.2 2280 NVMe SSD
CPU Cooler: SharkGaming Bloodfreezer 360
Pump Cap: SharkGaming Pump Cap ARGB

All for around ... 3500$ I Believe it was?. IM aware that pre built pc's are a bit more expensive but to me this is completely fair and if anything goes wrong i know who to yell at hehe.

July 24, 2024
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Reply from SharkGaming

Hello TobyTheReviewGuy,

Thanks for your review!
We have been working on trying to fix the website, so that it responds faster now. We are sorry for the inconvenience you had. 
 
We're very happy to hear that you had a great experience with us, thus regarding the slow website. 🦈 
Hope you enjoy the PC. Let us know if there is anything else we can help you with, if anything should occur.

Emil from SharkGaming

Rated 5 out of 5 stars

meget godt

competent consultation, great attitude, everything was great. could not recommend these guys more!

July 8, 2024
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Reply from SharkGaming

Hej Dovydas,

Tak for din anmeldelse!
Vi er glade for at høre at du havde en god oplevelse hos os! 🦈 

Casper fra SharkGaming

Rated 5 out of 5 stars

Fast delivery good price

Fast delivery good price

July 11, 2024
SharkGaming logo

Reply from SharkGaming

Hey Alexander​,
Thank you!
Every time we get a 5 star review, we celebrate it with cake, and everyone here loves cake, so thank you!

Adam from SharkGaming

Rated 4 out of 5 stars

The seller changed the RAM brand…

The seller changed the RAM brand without notifying me. Other than that, the shopping experience was smooth and satisfactory.

July 12, 2024
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Reply from SharkGaming

Hi Mahdi,

I can see that we notified you via the email used for the original order purchase.  We were out of stock on Kingston Fury 2x16gb 3200mhz and replaced with PNY XLR8 2x16gb 3200mhz  RGB. In that email we also wrote that if you had any objections or questions about this, please contact our support. Could you check if the email ended up in your spam folder?

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Well built pc

July 10, 2024
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Reply from SharkGaming

Thank you!

Everytime we get a 5 star review, we celebrate it with cake, and everyone here loves cake, so thank you!

Adam from SharkGaming

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well and safely packed.
The pc works like a charm!

Tak for det :)

July 4, 2024
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Reply from SharkGaming

Tusind tak for anmeldelsen - vi sætter overordentligt meget pris på glade kunder, og vi er glade for at kunne tælle dig blandt dem.

Adam fra SharkGaming

Rated 3 out of 5 stars

The CPU fan was installed on the wrong…

The CPU fan was installed on the wrong side of the heat sink, the cable wasn't connected to the motherboard either. I had to do it myself. And I don't believe they have done stress testing. How is it possible to do it without a fan?
I gave three points because of their fast responses from the customer service. Otherwise I didn't like the experience shopping from Shark gaming

July 17, 2024
Unprompted review
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Reply from SharkGaming

Hi Mohammad,

I reviewed your case, and saw that the mounting of the CPU fan had been shaken loose during transport, which if course is very unfortunate and we do apologize for that. 
You can argue for mounting on both sides - often you will mount on the pull side to avoid hitting the RAM, and numerous tests on the subject shows that it will have no impact on the CPU temperature if there is adequate airflow in the PC case. 
Some people prefer the push mounting, some prefer pull, and others want both push and pull. 

We do stress test our PC's before shipping them out, and if there had been no attached CPU cooling, the stress test would have failed, and the PC would have been marked for retesting to identify the issues. 

We're glad to see that you were able to reseat the fan yourself. Please reach out to us if you need any kind of assistance.

Rated 4 out of 5 stars

Very good sale and support team!!

I bought one gaming computer for my kid. Sharkgaming people and very professional helpfull and have very good products with MSI processor. I really like the way things are so organised and communcation is so clear. Thanks and way to go🙏

June 18, 2024
Unprompted review
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Reply from SharkGaming

Hello chandra,

Thank you for your review and thank you for the 4 stars 🦈 

Casper from SharkGaming

Rated 5 out of 5 stars

So far….

So far, so good. Delivery on time and the computer is fully operational

June 19, 2024
SharkGaming logo

Reply from SharkGaming

Thank you for the review - we collect good customer experiences, so we always feel fulfilled when people leave a good review.

Adam from SharkGaming

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