SharkGaming Reviews 

Got a pc from them since October, and it’s working perfect every day

fast assembling and delivery. Everything as expected!

give Emil H A raise he was very helpful with all the steps needed

I bought PC from this store and all I can say they are trustworthy. Order times are a bit long but BE PATIENT, they are making sure that PC is working correctly and safely delivered to you. Trust me its worth the wait now I can enjoy myself playing world of warcraft over 140 FPS on max settings!

Great experience overall. I received great customer service from the support team (Casper) and I also got a quality computer (very well built) as far as I can tell.

Thank you guys again.

Good good good

They delivered on the pc and it was good quality however it took them 2 weeks to start building and they seemed to forget my order all together so I had to email them and ask them about it

The PC itself is super good, looks nice both inside and outside. It performs just as expected.
The downside is it took a lot longer to receive than stated. Said it would take 4-8 days to build plus 2-3 days shipping. It took 3 weeks to find a technician to start the build, as soon as one was found it took the technician a week to build the pc. They said it would take them 24 hours to stresstest the build and if it would be some issues they replace a part and the test would take longer. No information that the test went wrong and needed to get an replacement part, but it took 96 hours to stresstest. Most likely they forgot it was under testing. When called the support they were not happy and were no help.

The computer is beautiful and has good performance, it's worth buying, but the most important thing is Reputation. Fortunately, my computer arrived but it took a little while, almost 3 weeks, and the price was a bit expensive, but it's okay, I think it's worth buying. that's reasonable.

This is my second PC from Shark Gaming and the quality is great just like the first one. However, the waiting time was too long and there was no communication. Even my attempt at sending in an inquiry form got no response. When I called, I was told that there was a delay in receiving components. This could have been the email reply.

My experience with Shark Gaming as a company is the best I could imagine. I had a very stressful experience just before I come to order my pc from Shark Gaming with another company, which I had to cancel. Shark Gaming has a very well organized communication/updating system, you know all the way since the beginning till the end where your pc's process is at. As far as it concerns the pc itself, it really feels as if I am riding a huge powerful white shark IoI. Thank you very much for all your work and quality of service!

Bought a computer to my son for Christmas. When it didnt start properly i called the support that said it was a problem with the SSD and that i should send it back so they could fix it. I asked how that problem could be due to the fact they stress-test it before shipping.
I send it back 30th of december and called 5th of januari and wonder if they got it. I did the same on 8th. On the 10th i got a message that they got it and that it was ”in que” to be handled with. The email told that it could take up to 10 workingdays to fix it. 10 days to put in a working SSD in the computer they already built and that i payed for.

I called Postnord and searched with the ID-number on my package to verify that it really took that long for them to get it. It turned out that they delivered to shark gaming 3rd Jan at 13:11…. So they had it for a whole week until they claimed that they got it!
Me and especially my sons patients ran out and i called them to get some answers. Support are the only ones you can talk to and they only corresponding by email to ”the other departments” 16/1 after threatning to claim money back and clarifyed that they should finished my computer, they promised to ”get the technicians to pick it up as next in line”….
19/1 i called again and asked what took so long…again…they claimed that the status werent updated and that the computer was fixed, tested and ready to go. They promised to ship it the same day…. That was friday last week… now its 24/1 and i called again because i didnt get any packade ID…they send me the ID with email (postnord) and when i checked it Postnord had not picked up any package at Shark gaming… so i had to call and email again and ofcourse it turned out that they had not. So here i am now. Again they promise to send the package.
Delays, lies, pityful excuses and total lack of service when they are not able to produce a working computer i payed for. I certainly not going to buy anything from Shark Gaming again! If for some reason you as a company and buisness get delayed, do things wrong or doing a bad job, you set things right! You do what you can to please an honor what costumer pays for. Shark gaming show no such … they feel teethless, tired and couldnt care less. You already payed so you just have to sit back and wait. I do not recommend Shark Gaming at all. I had enough and Filed for refund.

På Svenska:
Köpte en dator i julklapp till min son. När vi skulle installera den kom vi inte ens in på Windows då det enligt supporten var något fel på SSDn. Jag ombads då skicka tillbaka den vilket jag gjorde 30/12. Den 5/1 ringde jag för att kolla om den kommit fram och fick nekande svar, likaså den 8/1. Den 10/1 får jag en uppdatering på deras hemsida ( som förklarar status på reklamationen och där man kan få och skicka meddelanden) att de mottagit datorn och att den står i kö för att tas om hand… Ett medföljande mail förklarar att det kan ta upp till 10 arbetsdagar för dom att åtgärda…. 10 dagar för att byta ut ett minne på en dator de redan byggt ( men följaktligen inte färdigt) till kund?
Tillfråga på allt kontaktade jag postnord och sökte med ID-numret jag fick när jag skickade paketet. Det visade sig att Shark Gaming mottog paketet 3/1 Kl 13:11…. Alltså hade de haft paketet och min dator i en hel vecka innan de påstod sig få det! Efter flertalet samtal med supporten får jag en uppdatering på hemsidan den 16/1 att de minsann nu ”kommer be teknikerna ha min dator först i kön, så fort de blir klara med vad de har på bordet”, som om min ofärdiga produkt inte borde vara först överhuvudtaget! Den 19/1 ringer jag igen och frågar vad i hela friden det är vad de håller på med och att jag kommer kräva pengarna tillbaka om vi inte får datorn väldigt snart. Efter tidsfrist på någon timma så de kan ”mejla varandra” så uppdateras det igen på sidan att ” Vi har ominstallerat, uppdaterat och testat din dator och den kommer skickas idag, tyvärr har vi missat att uppdatera statusen här”…. Det var i fredags, idag onsdagen 24/1 ringer jag och undrar var paketet är och ber om att få id-numret. De skickar det via mail. När jag kontrollerar det hos postnord både via telefon och app visar det sig att det inte skickats… Det blir en anmälan inom kort! Om man som företag klantar till det o gör fel så gör man rätt för sig, inte ljuger, förhalar och visar total brist på service. Aldrig mer Shark Gaming! Uselt!

Edit: illness, new workers and ”a lot to do” doesnt explain why you treat your costumer like trash. Not ones did i get a respons from my messages until i had to call the clueless support that refused to call the tech-departement. Now i filed for refund and u better not mess that up too!! Money back now!
Edit nr 2: I made perfectly clear both in message, email and phone that i had enough and do NOT want the PC back But a refund, which they agreed on. Today 26/1 i get sms from postnord that package from Shark Gaming arrive early next week..

Sent In my Graphics card bought from Sharkgaming to them back in 2023-11-14 They recived my packageon the 22th and started working on it 27th november I've tried to inquire about the status both in december and January still ZERO response from the support number Or the Rma department. The support cannot talk to the rma depatment at all more then them sending a mail that they dont even forward to me.

I bought my computer 4 years ago and it has worked with no issues at all. Good stuff!

Good service and communication with the customer..helpful and I recommend them

The worst customer service you can think, i was hyped geting a pc from sharkgaming. My pc arrived with a broken casetop that was not even closed properly because its broken so it cant be shut correctly. And i did not receive a controller for the rgb like it said and now support trying to Tell me it doesnt come with a remote when i have screenshots of it saying it does from the site. So far very slow customer service. They trying to make me send back the pc for repair but i use it for my distance studies so that cant be done rather than just sending me a new top for the case and remote for the rgb.

Fick inte det jag hade beställt saknades några produkter och prints från min case, yes I contacted support it’s been 2 days and still no answer