The experience in Ireland was excellent and driver Mike did every thing to make sure everybody enjoyed holiday. Only negative was journey from Leeds to Scotchcorner on to ferry. Length time was horre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Titanic exhibition in Belfast well worth seeing. Trip to Giants causeway Very Good. Did not go on optional excursion, Hotel Ramada Wyndham was close to the centre, so that day we walked into Belfast .... See more
Company replied
Just come back from Downton Abbey Tour. Oxford was lovely, had a good amount if time to explore. Highclere Castle aka Downton Abbey was fabulous really enjoted the day. Early start homeward bound to W... See more
Company replied
Organisation brilliant. Staff helpful. Great accomodation family run & very friendly. Put on a fiesta night which was amazing. Good food. Dolomite trip very disappointing No where to stop for photos... See more
Company replied
Company details
About Shearings Holidays
Written by the company
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Written by the company
- First come, first served!
- Festive breaks are going faster than the chocolate behind door one! Grab yours now…
Contact info
Sunway House, Canklow Meadows, S60 2XR, Rotherham, United Kingdom
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shearings Holidays
Thank you for your lovely feedback.
We're delighted to hear that you have found our communication helpful and that your holiday looks amazing. We hope you have a fantastic time and create many wonderful memories on your trip.
Thank you for choosing Shearings, and we look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB
Paul made me feel at home when booking
Paul made me feel at home when booking, trouble was i was at home.So everything I needed to know was explained in full about my holiday for next year .
I have traveled with Shearings before ,so I know I am in good hands for a splendid holiday.
July 31, 2026
Reply from Shearings Holidays
Dear Stephen
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Pleased with Shearing's
We have booked Shearing's before and we were very pleased on how well the holiday was.
July 31, 2026
Reply from Shearings Holidays
Dear Mark,
Thank you so much for your fantastic 5-star review.
We're delighted to hear that you found the online booking process easy and that our team was able to provide the help and reassurance you needed when you had some questions. It's wonderful to know that you received a quick call back, found the advice helpful, and that your booking confirmation arrived promptly.
We appreciate you taking the time to share your experience and look forward to welcoming you on your Shearings holiday.
Warm regards,
Customer Relations SB
The best shearings employee I have…
The best shearings employee I have spoken with.Very informative and very clear,a joy to make a booking with
July 31, 2026
Reply from Shearings Holidays
Warm regards, Customer Relations SB
Dear Cynthia
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Reply from Shearings Holidays
Dear Vicki
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Booked online but wanted to ask…
Booked online but wanted to ask questions so rang up too. Someone called me straight back and was very helpful so I then completed my booking online. Email confirmation arrived swiftly
July 31, 2026
Reply from Shearings Holidays
Thank you so much for your fantastic 5-star review.
We're delighted to hear that you found the online booking process easy and that our team was able to provide the help and reassurance you needed when you had some questions. It's wonderful to know that you received a quick call back, found the advice helpful, and that your booking confirmation arrived promptly.
We appreciate you taking the time to share your experience and look forward to welcoming you on your Shearings holiday.
Warm regards,
Customer Relations SB
Seemless
As always the booking process is seamless, our booking agent, Paul, was cheery and friendly. I can’t really fault it. From start to finish process took 15mins, Thankyou
July 31, 2026
Reply from Shearings Holidays
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
booking site needs checking
booking site needs checking, put my name as lead and 2nd traveller. Insurance is covering UK and overseas travel, so not taken found my own less than half the price for 2 .
July 31, 2026
Reply from Shearings Holidays
Dear Mrs Donnellan,
Thank you for taking the time to share your feedback and for your 3-star review.
We appreciate you bringing your comments regarding the booking website to our attention. We’re sorry to hear that you experienced issues when entering traveller details, and your feedback will be shared with our team as we continue to improve the online booking experience.
We also appreciate your comments regarding travel insurance. We understand that many customers have their own suitable cover in place, and we’re pleased you were able to arrange insurance that met your needs.
Thank you again for your feedback. We hope you enjoy your upcoming holiday and look forward to welcoming you with Shearings.
Warm regards,
Customer Relations SB
excellent service
holiday consultant went out of her way to secure the booking we wanted after initially saying that it was fully booked, when we told her it was my birthday and were disappointed she managed to come up trumps very grateful and looking forward to our trip
July 30, 2026
Reply from Shearings Holidays
Dear Leslie
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
THE AGEN WHO HANDLED MY HOLIDAA HOLIDAY BOKINGY WAS…
THE AGEN WHO HANDLED MY HOLIDAY WAS SUPERB AND SO FRIENDLY AND SO KNOWLEGEABLE.
i AM LOOKING FORWARD TO BOOK EXTRA HOLIDAYS WITH YOUR COMPANY.pLEASE RECOGNISE TH AGENT WHO HANDLED MY HOLIDAY W8UNJB/1
GIVE HER A MEDAL
RGDS YOU CAN PUBLISH THIS
July 30, 2026
Reply from Shearings Holidays
Dear Chris,
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team
Warm regards
Customer Relations SB
Helpful staff
July 23, 2026
Reply from Shearings Holidays
Dear Jean,
Thank you for taking the time to leave us your 4-star review.
We're pleased to hear that you found our staff to be helpful. Providing friendly and supportive service is very important to us, and we appreciate you sharing your kind feedback.
Thank you for choosing Shearings, and we hope to welcome you on another enjoyable holiday in the future.
Warm regards,
Customer Relations SB
My booking was made easy by the compete call handler
My booking was handled in a pleasant and competant manner
July 30, 2026
Reply from Shearings Holidays
Dear Geoffrey
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Not the easiest web site
Not the easiest web site. I don't like having to put every detail in just to find a price. Excellent staff on the phone.
July 30, 2026
Reply from Shearings Holidays
Thank you for taking the time to share your feedback and for your 4-star review.
We're pleased to hear that you received excellent service from our team over the phone. Our colleagues are always happy to help, and we're delighted that they were able to support you with your holiday arrangements.
We appreciate your comments regarding the website experience and understand that providing details before viewing prices may feel frustrating. Your feedback is valuable and will be shared with the relevant team as we continue to look for ways to improve our online booking journey.
Thank you for choosing Shearings, and we hope you have a wonderful holiday.
Warm regards,
Customer Relations SB
From the moment the phone call was…
From the moment the phone call was answered it was easy to arrange. Our festive break and the person on the line made it easy to book from start to finish
July 30, 2026
Reply from Shearings Holidays
Dear Melyn
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Booking process navigated with ease
July 30, 2026
Reply from Shearings Holidays
Dear Peter,
Thank you for taking the time to leave us your 4-star review.
We're delighted to hear that you found the booking process easy to navigate. Providing a smooth and straightforward experience from the very start is important to us, and we're pleased that we could assist with your arrangements.
Thank you for choosing Shearings. We hope you have a wonderful holiday and look forward to welcoming you on your journey.
Warm regards,
Customer Relations SB
Shearings NC500
The booking process was great, we had to postpone our trip for 12 months due to a medical issue but Shearings accommodated this for us and the 4 others we were travelling with, which was brilliant. Our coach was, without doubt the most comfortable we have travelled on, plenty of leg room and really comfy seats. The route took in all the best parts of the NC500 with the added bonus of being able to see everything from the coach as opposed to driving. All the hotels were functional, if a little tired. That said, the staff were great in all but one, pleasant and accommodating. The food for the most part was plain and simple but quite small portions. At one hotel, I ordered a calamari starter and received 2 rings served in a ramekin, I had to ask for the advertised Aioli which when it arrived was a dollop of mayonnaise. Breakfasts were generally good. The scenery was spectacular, coach was great but the holiday was made by our driver Pat, a proud Brummy. Not only was Pat an exceptional driver his knowledge of the route and its local history was outstanding. He shared this knowledge with wit and humour throughout. Nothing was to much trouble for him, on the coach or at the hotels, Pat was always on duty. Would I consider doing another coach holiday? Yes, I would.
July 17, 2026
Unprompted review
Reply from Shearings Holidays
Dear Mr Sibley,
Thank you for taking the time to share such detailed feedback and for your 4-star review.
We're delighted to hear that your booking experience was so positive and that we were able to accommodate the postponement of your trip due to your medical circumstances. We're also pleased to know that you and your travelling companions enjoyed the comfort of the coach, particularly the extra leg room and comfortable seating.
It's wonderful to hear that you enjoyed exploring the North Coast 500 route and that being able to take in the spectacular scenery from the coach added to your experience. We're especially pleased to hear your kind words about Pat. His knowledge, professionalism, humour, and willingness to go above and beyond are exactly what help make our holidays memorable, and we'll be sure to share your wonderful feedback with him.
We appreciate your honest comments regarding the hotels, dining experience, and portion sizes. Your feedback is important and will be shared with the relevant teams as we continue to review and improve our holidays.
Thank you again for your recommendation. We're delighted to hear you would consider another coach holiday with us and we look forward to welcoming you again in the future.
Warm regards,
Customer Relations SB
Everything was run well
Everything was run well, a great little holiday.
I could not give 5 star because of the one downside being people watching tv in the coach without headphones!!!
July 23, 2026
Reply from Shearings Holidays
Dear Mr Morden,
Thank you for taking the time to share your feedback and for your 4-star review.
We're delighted to hear that you enjoyed your holiday and that everything was well organised. It's great to know you had such a positive experience overall.
We appreciate your comments regarding passengers watching TV on the coach without headphones. We understand how this can impact the comfort and enjoyment of others, and your feedback will be shared with the relevant team for consideration.
Thank you again for your feedback, and we hope to welcome you on another enjoyable Shearings holiday in the future.
Warm regards,
Customer Relations SB
Booking was a very positive experience
Abby was very helpful. She was very patient and took the time to search for my specific requirements. Overall booking was a very positive experience.
July 30, 2026
Reply from Shearings Holidays
Dear Mrs P
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Belfast Titanic July 2026
Titanic exhibition in Belfast well worth seeing. Trip to Giants causeway Very Good. Did not go on optional excursion, Hotel Ramada Wyndham was close to the centre, so that day we walked into Belfast . Driver was Excellent, Shearings' looked after us, including dealing with the problem of no suitcase labels, mail in Bradford so unreliable labels arrived after we had left! Hotel comfortable, lovely staff. One little niggle at Hotel, bread at breakfast uninspiring. Holiday is three days in Belfast, and two days travelling (a full day each way)
July 24, 2026
Unprompted review
Reply from Shearings Holidays
Dear Howard,
Thank you for taking the time to share your feedback and for your 4-star review.
We're delighted to hear that you enjoyed your Titanic Belfast and Giant’s Causeway holiday. It's wonderful to know that the Titanic Exhibition and the visit to the Giant's Causeway were highlights of your trip, and that you also enjoyed exploring Belfast from your centrally located hotel.
We're pleased to hear that your driver provided excellent service and that the Shearings team looked after you throughout the holiday, including resolving the issue with your suitcase labels. It's also great to know that you found the Ramada Wyndham comfortable and that the hotel staff were so welcoming.
We appreciate your comments regarding the breakfast bread and the amount of travelling involved. Feedback like yours is invaluable and will be shared with the relevant teams as we continue to review and improve our holidays.
Thank you again for your feedback. We hope to welcome you on another enjoyable Shearings holiday in the future.
Warm regards,
Customer Relations SB
Very friendly knowledgeable staff
Very friendly knowledgeable staff, nothing is too much trouble.
July 23, 2026
Reply from Shearings Holidays
Dear Mrs Wilson
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.