Sheilas' Wheels Reviews 

33,291
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 11,567 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and excellent value, often finding quotes significantly cheaper than other providers. People appreciate the user-friendly website and the straightforward, quick application process, highlighting reliable service and comprehensive cover. However, some people mentioned that initial quotes sometimes changed, or that renewal prices were unexpectedly high. A few reviewers also encountered website issues, such as email registration loops or difficulties activating their policy.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding competitive quotes and good value... See more

User experience

Customers had positive experiences with user experience, finding the website and application process easy to... See more

Website

Reviewers highlight positive aspects of the website, with many finding it easy to use for obtaining quotes... See more

Service

Consumers find service to be positive, with many reviewers describing it as simple, straightforward, and... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting competitive quotes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Confused.com to find the best car insurance and Sheila's wheels came out very favourably. Very competitive pricing with a proper policy with projected no claims. The website was very easy to... See more

Company replied

Rated 5 out of 5 stars

It was easy going through compare the market. I only had to input my details once (which saved hours of time) and I received my quotes almost immediately. Sheila’s Wheels wasn’t the cheapest but it be... See more

Company replied

Rated 5 out of 5 stars

Really easy to do. I have all the best cover I had with my previous car insurance for nearly half the renewal price. That’s including legal cover, rental car extra, RAC top cover, windscreen cover, Ke... See more

Company replied

Rated 5 out of 5 stars

So simple to sort and no silly machine to talk to, the lady I spoke to was so kind and understanding even though I made an error on my quote - she sorted it straight away The quote was a third of wh... See more

Company replied


Company details

  1. Insurance Agency

Information provided by various external sources

We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.6

All reviews

(33,291)

11,401 reviews in the last 12 months

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Rated 1 out of 5 stars

I specifically chose a policy without a…

I specifically chose a policy without a black box or data tracking. Despite this, I received constant emails and texts threatening to cancel my insurance unless I enabled data sharing.

I contacted customer support three times, and every time they confirmed these messages did not apply to my policy and told me to ignore them. They even confirmed this by email.

A month later, they cancelled my policy anyway.

Completely misleading, poor communication, and a very frustrating experience. I would not recommend this insurer.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Writing this on behalf of my partner

Writing this on behalf of my partner. She recently changed her car from a 2021 fiesta to a brand new 2026 Peugeot 208. about halfway through the policy year. To change it over was £170 which brings her premium for the year to £415. We ran quotes on compare sites and Sheila’s wheels came out at £223 for a higher level of cover! She managed to contact a human advisor and was assured the extra charge was correct. How can that be??? Needless to say after many years using Sheila’s wheels they have lost a loyal customer.

July 25, 2026
Unprompted review
Rated 2 out of 5 stars

Have been ok for a year however my…

Have been ok for a year however my renewal price was ridiculously high. After speaking with an online agent it actually ended up being put up rather than down. I threatened to leave if a compromise wasn’t made, they refused to budge. I’ve now got a new insurance with a massive 24.1% discount on what they were offering, including 0 excess and added break down cover. Going to continue loosing customers if you continue to offer ridiculously high renewal prices with poor customer service. Makes me glad I haven’t had to make a claim because I found your online agents incompetent. Like I said by far the highest price anywhere. Very disheartening if you reference my previous review of Sheila’s wheels last year.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Staff training needed urgently!

The staff in their call centre don’t know what New Car Provision is and they need training urgently. They will tell you that is not in their policy but it is. Someone is failing dramatically in staff training!

July 21, 2026
Unprompted review
Rated 4 out of 5 stars

Good price and easy purchase

As with all insurance policies, I hope never to test the insurance company. So far, the only experience I've gained is a competitive price and an easy on-line purchase!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Easy insurance

Getting my insurance was simple and straight forward, well priced and I got my documents straight away.

July 20, 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the kind review!

Rated 4 out of 5 stars

I’m just at the beginning of the…

I’m just at the beginning of the process of being insured with them, but so far the communication went smoothly without any issues. I hope everything goes well and consider renewing my policy with them next year also

July 24, 2026
Unprompted review

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