I would like to state how professional, supportive and informative my course adviser, Leah Frayne, has been in my transition from OH&S NVQ L6 to the NEBOSH Diploma. Without her support and knowledge... See more
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SHEilds - Safety - Health - Environment SHEilds specialise in providing occupational health and safety training to both companies and individuals. We work with awarding bodies NEBOSH, IOSH & ProQual
SHEilds Ltd West Court, Hesslewood Hall, Ferriby Road, City: Hessle, County: East Riding of Yorkshire, HU13 0LH, Hull, United Kingdom
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Reply from SHEilds Ltd
You guys are not professional, I can see this as extortion. I requested for NG2 booking. you allowed me to pay. it was after the payment you said I have to pay for extension of courses. That's a big disappointed from you. I regretted coming to your platform

Reply from SHEilds Ltd
I was professionally guided on uploading my Nebosh Exam

Reply from SHEilds Ltd
My consultation and application process was a breeze all thanks to my training consultant Shaharazad Adams.
She put my mind at ease with all the queries I had and feedback was on time. She constantly followed up to ensure that my registration process ran smoothly.

Reply from SHEilds Ltd
online representative accurately answered a brief question about the difference of NVQ L7 & QUALIFI L7.

Reply from SHEilds Ltd
I’m just getting started with my training through Shields Health & Safety, and I really want to shout out my student advisor, Leah Frayne.
Dealing with the admin and funding when a massive corporation like the University of Edinburgh (UoE) is paying for a course can be (it really is) a massive headache. Leah has been absolutely brilliant through the whole setup. She was incredibly attentive, supportive, and completely understood our specific requests and circumstances without making it feel like a hassle.
Starting a new qualification is always a bit daunting, but Leah definitely made it personal to the point of making me feel like I was talking to a lifelong friend.
If you are doing a course through Shields, you would be in great hands if she is dealing with your case.
I can only hope to get the same level of support while doing the course. I will be able to tell soon enough!!
Thank you once again!!

Reply from SHEilds Ltd
I just bought a course, so now I need to study. But i was skeptic at first as it was a bit confusing what to expect. Leah Frayne help me a lot before and after, explaining everything in detailed and making it an awesome experience. So if you have any questions, she will help you with everything.

Reply from SHEilds Ltd

Reply from SHEilds Ltd
• The continuous encouragement by Cecil Sibuyi
• Providing multiple options to qualify or be recognized at discounted fees structure

Reply from SHEilds Ltd
I had the best assistance with all my enquiries ,even to me changing my course to a more suitable one based of my experience .Shaharazad was and is very helpful all the way answering all my questions .
Thank you for the assistance .

Reply from SHEilds Ltd
Terrible - Many years I have completed over 3 dozen courses, mostley online in recent years.
SHEilds promised a human interaction, full time support though their HSE diploma. Once I paid, self funded = nothing. I mentioned I am Dyslexic, they offer no help after I paid.
I bet they are great with companies who fund students, however I have never experienced such a bad service from a training provider. Not only do they rarely reply, failed to reply to multiple complaints but the assigned tutor is rude, obnoxious and very unhelpful who actually told me to watch a YouTube support video instead of just supporting me as any tutor.
I have lost my money, I have received no support and I bet I could pass the HSE diploma just watching YouTube and using google as I would definitely get more support online with an A.I.
I will be going the open book NEBOSH & leave SHEilds, behind be warned.

Reply from SHEilds Ltd
my advisor Leah Frayne understood exactly what I needed, and directed me to the appropriate vendor for Payment. After my accident and surgery, I didn't think I would have the opportunity to finish my course. Thankfully Leah took it in her stride.

Reply from SHEilds Ltd
All the material for study it is well presented and you can reach your tutors and have webinars for all the exams.

Reply from SHEilds Ltd
Great experience. Def worth it! Very helpful staff. Went above and beyond shahazaraad assisted us and helped above and beyond expectations!

Reply from SHEilds Ltd
Leah Frayne has been an Amazing support and encouragement beyond being my course adviser.
And the platform is well structured.

Reply from SHEilds Ltd
As a general overview of the Nebosh consultants including the SHEILD consultants, I am impressed by the efficiency and familiarity with the ‘product’.The various departments show case good synergy.
Thank You.
MN Fakier-RSA(Cape Town)

Reply from SHEilds Ltd
Very Poor Experience – I Would Not Recommend This Training Provider
I had a very disappointing experience with this training provider and would not recommend it to anyone.
I enrolled in a NEBOSH course through their UAE office. However, once my payment was completed, the UAE team provided little to no support. For almost every query, I was directed to contact their UK team instead.
Most of my communication was through obe-shields, but the responses were unprofessional, unfriendly, and not customer-focused. Instead of resolving concerns, the replies often felt dismissive and unhelpful. After collecting the course fee, there seemed to be very little interest in supporting students.
A training provider should offer proper assistance throughout the learning journey, not just until payment is received. Unfortunately, my experience was the opposite. It appears that the priority is collecting fees rather than providing quality customer service and student support.
Based on my experience, I cannot recommend this training provider.

Reply from SHEilds Ltd

Reply from SHEilds Ltd
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