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Sheinman Opticians Reviews 3,445

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TrustScore 5 out of 5

4.9

Eye Care Center
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and caring approach, making every interaction pleasant and ensuring they feel valued. The service, from eye tests to selecting frames and dispensing, is frequently described as excellent, thorough, and efficient, with many appreciating the personalized advice and attention to detail. People also highlight the high quality of the products, including the frames and lenses, and the overall customer service, which is consistently rated as first-class. Consumers particularly appreciate the staff's knowledge and skill, which instills confidence throughout the process. Many reviewers note that the company goes above and beyond to ensure satisfaction, offering support and making adjustments as needed. The welcoming atmosphere and the seamless experience across various departments are also frequently mentioned as key factors contributing to their positive experiences.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service, praising the friendly and helpful staff, from... See more

Product

People report positive experiences with product, consistently praising the high quality of glasses and the... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Customers frequently highlight the... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the top quality of glasses... See more

Based on these reviews

Rated 5 out of 5 stars

If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more

Rated 5 out of 5 stars

Good service from everyone from reception, eye test and spectacle dispenser. Also, the offer of coffee is really nice. There is no pressure when choosing frames and you can try on as many as you like.... See more

Rated 5 out of 5 stars

Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more

Company replied

Rated 5 out of 5 stars

My family and I have been visiting Sheinman Opticians for many years. My centre is stylish and user friendly. My optician is absolutely excellent, easy going, friendly and always on time. The customer... See more

Company details

  1. Eye Care Center

Written by the company

Sheinman Opticians Northampton have been established since 1915 and offer a great range of designer eyewear and eyecare services that you can trust.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Thanks to Mr Williams and Carl

I see Mr Williams annually for my eye scan and eye test. I experienced the usual good service. Mr Williams is always very pleasant and helpful.
I would also like to mention Carl who always fits new specs and makes any adjustments necessary. Always there to help in any way needed. My thanks to both gentlemen xx

April 15, 2026
Rated 5 out of 5 stars

Top Clasd

Just a pleasure to go. Lovely offices etc. very professional and friendly people. Always feel very relaxed and confident I am being well looked after.

April 15, 2026
Rated 5 out of 5 stars

Overall excellence

Excellent attention to detail.
Personable and patient staff, nothing is too much trouble.
Great coffee!
My overall experience of Sheinman Opticians over many years has been one of complete confidence in the treatment I have received, thank you.

April 16, 2026

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