Shield My PC Reviews 

191
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Easy to purchase and renew, with always prompt responses and very good customer support. Thank you very much!

Rated 5 out of 5 stars

We purchased Kaspersky Plus Licence key and had terrible trouble getting the code to be accepted. We contacted Shield My PC to check the code was valid. Marcus contacted me to say all good at their en... See more

Rated 5 out of 5 stars

Couldn’t understand why the product (BitdefenderVPN - Premium VPN) was so much cheaper on shieldmypc.com. Rang company to ‘check it out’ and was totally reassured everything was genuine, they just bu... See more

Rated 5 out of 5 stars

Was searching around for a good price to renew my Bitdefender Total Security (since Amazon wasn't yielding a usual good deal) and stumbled across Shield My PC. A further quick search meant I found... See more

Company details

  1. Computer Software Store

Written by the company

Welcome to Shield My PC, the number one choice to buy antivirus and internet security software at the lowest prices. Receive your purchase instantly by email so your devices are never without protection. We stock popular brands of antivirus and internet security software in one place to make protecting all your devices easy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

191 reviews

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1-star

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4.8

All reviews

(191)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Good deal, fast delivery

I bought a one-year subscription of F-Secure Internet Security at a very reasonable price and received my license code a couple of hours later. Everything worked as planned. Very satisfied. :)

September 15, 2025
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Rated 5 out of 5 stars

Reliable experience

Low price compared to renewing with Mcafee. Digital code arrived within 2 minutes and it was valid, unlike a previous experience with a different supplier. My second year of purchasing with this company and would buy again

July 24, 2025
Rated 5 out of 5 stars

Excellent service

We purchased Kaspersky Plus Licence key and had terrible trouble getting the code to be accepted. We contacted Shield My PC to check the code was valid. Marcus contacted me to say all good at their end, he then spent the best part of hour on the phone helping to decipher the problem and step by step we found the issue and now everything works. Thank you for your help and patience Marcus - 1st class service.

April 14, 2025
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Rated 5 out of 5 stars

Happy returning customer

This is my second time purchasing Norton from Shield My PC and again the product was fairly priced for the number of licenses I need, with key codes sent within moments to my email. I had it installed on all three devices within minutes. Hassle-free purchase experience and in the past I've had friendly and prompt responses to product queries ahead of purchasing. They have a great range of anti-virus and VPN brands on offer, so there's plenty to choose from depending on your preferences. I wouldn't hesitate to recommend them to anyone needing affordable anti-virus software.

February 28, 2025
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Rated 3 out of 5 stars

There was a delay in receiving my…

There was a delay in receiving my download and keys and the first email could have been a little clearer in explaining how the software would be delivered. Other than that everything has been great.

November 15, 2024
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Reply from Shield My PC

Sorry you had trouble locating your order. It does clearly state on the product page that the key is sent by email. This is what customers want so they can continue their protection without interruption. As always we are only a phone call or email away if help is needed. We can also be reached via our online chat. We will always do our best to help.

Rated 4 out of 5 stars

Products are great & prices

The products are great, the prices are great. I asked for help in the chat, I got back, check on the website for more help. Not the best help, really is it? My problem was, How do I put in the code/serial for the software purchased. I was told the website to look at. You have to go to the redeem section in the account you made . Not very technical! Is it? Good price and product!

August 9, 2024
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Reply from Shield My PC

Hi, we are sorry you feel you did not get the help you needed. You contacted us via online chat and we responded instantly. We offered you all the help we were able to and even sent you a link to assist you. We are a retailer and can offer support and advice to a degree, however we are limited in what we are able to do if you do not know how to activate or use the software you purchased. As we advised, technical support is best provided by the manufacturer of the software as they are best placed to answer any technical questions you may have, and all have a technical support page on their website and some even have an online chat or phone support.

We are always happy to hear from our customers, so please feel free to call us on the phone during office hours it you need help, and we will do our best assist you.

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Rated 2 out of 5 stars

Don't answer emails

Updated: Now given a lower star rating as they didn't bother to reply to an email enquiry I sent.

Previous review: This is the second year I've used shield my pc for my antivirus protection. It was a very competitive price again, hence my renewal. The email was delivered instantly. The only thing I would give for improvement is that the email could be extra clear on which code is the renewal code as I did have to take a moment to work out which chain of text in the email it was.

April 1, 2024
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Reply from Shield My PC

Sorry that you feel we did not reply to your enquiry. We have checked our emails and can confirm we have not received any messages from you. We do have a phone number if you had wanted to give us a call instead as it is a shame we did not get a chance to help with your enquiry and you then reduced a 5* review down to a 2* review when we did not receive any emails from you, and all efforts to contact us were not exhausted. We always do our best to offer support to our customers and are only an email or phone call away. If you want to contact us then please do as we are still happy to help.

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