To start with, main concern was whether it is a scam or not, after a VW payment directed by Keller & Postman. Couldn’t login through HSBC login & had to change my login password as mobile login got... See more
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Like most people reading these reviews, I had an email from Shieldpay explaining that they had been selected to act as the 3rd party in transferring my funds. I was extremely dubious and cautious give... See more
After getting my son in law who works in IT to check this wasn’t a scam I completed the verification,I waited a day or two and messaged Sheild Pay to confirm the verification had gone through,I subm... See more
Company replied
Like so many other reviewers, I was sceptical of a sudden email asking for my bank details! I came on here, read all the positive reviews and, still remained unsure. Rang Millberg who confirmed it was... See more
Company details
Written by the company
Shieldpay is the market leader in orchestrating secure digital B2B payments, specialising in transactions that need more than just straight-through processing. Whether you're handling high-value, complex payments or thousands of transactions every day Shieldpay can bring new value to the payment process. With streamlined verification checks, the ability to hold funds until the conditions of the transaction are met then quickly and securely process payouts, Shieldpay is securing the world’s complex payments with technology. For any support enquiries, we're open Monday to Friday, 9am - 6pm. You can find more information on our website: shieldpay.com
Contact info
London, United Kingdom
- www.shieldpay.com
I send my details 2 weeks ago nothing…
I send my details 2 weeks ago nothing hapend… they told me 7 days but i didn’t receive any money . I call them many times nobody answer the phone . My money coming from Uber claim/ Pogust Goodhead. I don’t know nothing for that company .. i hope so everything should be ok..
A very professional and trustworthy…
A very professional and trustworthy company to deal with.
Fast, efficient and accurate with every detail.
Thank you.
Had to phone as I thought it was a scam…
Had to phone as I thought it was a scam but was soon put at ease and money was in the bank 2 days later. Excellent company to deal with
Fast service and trustworthy
Seamless process!
I was hyper aware of possible scams
I was hyper aware of possible scams . I called my bank for reassurance , shieldpay ARE legitimate and my compensation was processed within days of me giving over my bank details for payment . Always worth checking with your bank if you’re unsure , but my experience was good 10/10
Thankyou so much for the quick service…
Thankyou so much for the quick service I submitted my details on Monday and received the funds in my account today
Straight forward & Secure
Straight forward, secure and simple transaction. Thank you
Compensation payment
I thought long and hard about giving my bank details and was really nervous, however, I saw the reviews and decided to risk it. Yesterday I passed on my details so that I could receive compensation. Today I received payment. Really great service!
I thought it was a scam, but it was not.
Like so many other reviewers, I was sceptical of a sudden email asking for my bank details! I came on here, read all the positive reviews and, still remained unsure. Millberg informing me that my compensation has been awarded but sheild pay were unable to make the payment. I searched many sites but eventually I put my bank details in on line, after I changed my password and 4 digit number, just in case, sure enough, 4 days later £1656.03 was deposited into my account. It would have helped if the initial email came from Millberg and that the shieldpay did not go into spam, but I think I'd have still carried out those checks! Can't fault shieldpay!
Withholding my money. Never heard of shieldpay so I call my…
Never heard of shieldpay so I called my solicitors who reassured me this is how my compensation claim would be paid.
Submitted my details and waited the 10 days. Nothing. 3 weeks later still nothing. Unable to call to speak to anyone as the mailbox is full. What a joke, you’re withholding my money in the middle of a worldwide financial crisis.

Reply from Shieldpay
I was told back in November my claim…
I was told back in November my claim had been settled £1656.03 and shield pay would be in touch and money would be with me in December !! Now February I have tried calling several numbers no one ever answers or message on answer phone saying mail box full !!! Awful customer service and support
Shield pay staff(spot on)👌
Having been awarded two and a half grand from keller post man uk the process for myself was a nightmare,, HOWEVER Danielle on the phone at shield pay was absolutely fantastic and dealt with my issues in a timely, professional manner and she didn't take offence to how irate and annoyed i may have come across due to the complications and the time scale i had to wait, Shield pay h.ead office GIVE THE LASS A PAY RISE as she represents your organisation to the highest standards.
Will definitely recommend Shield pay to anyone and everyone 👌👍😉
Trust this Company. Excellent Service.
Was extremely reticent about giving personal details of account. Following on line instructions was excellent and simple. Just over £1500 hit my account within ten days. Well done.
Sheild pay and Keller postman are fantastic
Can't remember when I applied for diesel emission claims, but I kept getting emails requesting my bank details, which I obviously ignored. Then, not sure why but I decided to try it, more out of desperation than anything else, and what do you know 2 weeks later I received nearly £2000, still can't believe it, this stuff happens to those other people.
If your reading this review and have had dealings with Keller postman for any reason, they are a real company and use Shield pay to send the funds.
Shield pay are great and answer the phone every time I called can't remember the young ladies but she was really helpful. So thank you Shield Pay and Keller postman.
Also I have seen some reviews stating Keller postman take too big a percentage of the funds, I think its a fair exchange. So thanks to you both, I'm going shopping now...
Excellent fast payment from my diesel…
Excellent fast payment from my diesel claim. Thank you very much. All the best for the future.
Excellent service from Josh
Thank you very much to Josh who helped me today. Money all paid, very efficient.
Susan Mercer
So easy to process funds into my…
So easy to process funds into my account and trusted company to use. Thank you
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