Shinjiru Offshore Hosting Reviews 

255
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have Being using them for 5 years without any issue . but now it's become total disaster for our project total loss and SEO ranking effect . Sever has been down more then 2 days no eta .they are jus... See more

Company replied

Rated 5 out of 5 stars

Best web hosting provider I have ever had hands down. As an admin it’s really nice to have Support staff that I can actually talk to about things. Having somebody that is always available to... See more

Rated 1 out of 5 stars

Please avoid at all costs, your website is going downhill once you start using their services, they host a lot of malicious sites, and this hurts your site, since you're sharing the same IP, and thi... See more

Rated 5 out of 5 stars

Have been Using The service since last 2 years now and never been more satisfied with an host ( specially an Off Shore Host ) . Skype Support Adds a Cheery on the Cake , which you do not see in ot... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

Shinjiru makes it our mission to protect privacy, a fundamental human right. We have been providing offshore web hosting and anonymous web hosting services since year 2000. We are one of the most experienced offshore web hosting companies in the world with 8 offshore locations, own Anti-DDoS Attack network, thousands of dedicated servers, IP addresses, ICANN appointed .com domain registrar and in-house technical support working 24/7 to monitor all your web services. We provision, protect and secure your offshore web hosting needs. We have offshore VPS hosting, private email hosting, bitcoin hosting and all the tools you need to secure your identity. Sign up your web services with Shinjiru today!


Contact info

3.2

Average

TrustScore 3 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(255)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I rarely write reviews of company's as…

I rarely write reviews of company's as most are fruitless.. But I will also write about this one. I finally got my website up on Shinjiru, as always there are always issues when just starting.. I had a few instances in last 2 weeks when my webmaster, uploaded my site to go live. A few issues occurred as we proceeded. I contacted the support group via Skype as not expecting much, from dealing with so many other company's, this was a surprise.. and a good one. They answered in a very reasonable amount of time, just a few minutes.. Showed then the issues (3 of them throughout the week) and every time they fixed, and explained to me what I need to do, or they just fixed the issues for me and then explained what happened and the fix when I asked them to.

i have had 3 business websites in the past.. 3 on different services and i was not to impressed by the others.. I bit the bullet and signed up with Shinjiru, and to tell you the truth, I am happy I did..

As I was looking for a offshore NON DMCA hosting.. i am not sure just how that part will be as of yet, shall see in the near future I am sure... so can't comment on that yet...

But, their overall sales department, while I was signing up, and the follow up support has been quite amazing over all.. I did have an issue with the support once.. in the evening, as they did not respond well nor did they try to help with an issue i had that to me was urgent.. as their support on Skype ends at 7pm local time here. So I can tell you as with all company's it will be hit and miss with caring support people.. That was the only 1 issue of concern I had.. But before and every contact I had since.. Has been more than I can ask..

I will can not give a 5 due to that 1 instance, and the fact that I have yet to see their DMCA Ignore promise work yet.. I will update this review after that. But can can honestly say that they (Singapore) division has been outstanding in virtually every way so far. i don't think you would be disappointed with their hosting. Give them a serious look and thought for sure.

March 8, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Service

Great Service. They have quick response and did my work fine. Always recommend everyone ! Professional customer support !!

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY THEY WILL TAKE YOU…

AVOID THIS COMPANY THEY WILL TAKE YOU MONEY AND GIVE YOU NOTHING
November 28th, 2021
Very slow old servers and terrible support and scammers. The agents will lie to you to get you to spend your money with this company and transfer your servers and domains. Strongbold domain privacy is a scam, you pay extra money for nothing and this company will sell out your domains and your personal information to third parties for money. Support will lie to you but can never do what they say and only works 9:00-6:00 but they say they are 24/7.

November 29, 2021
Unprompted review
Shinjiru Offshore Hosting logo

Reply from Shinjiru Offshore Hosting

Hello,

We believe this review was written in regards to your domain suspension. Do note that your domain was suspended by registrar, and not us. Your domain was flagged as a rogue pharma domain by registry in which a valid pharma domain license is required in order to retain the domain name.

Our abuse department notified you accordingly and gave you 24 hours to respond accordingly in order to transfer out the domain. We only received a reply from your end 9 days after the notification was sent. As it was a mistake on your end for not checking your mail, registrar went ahead and suspended your domain.

It is also up to the discretion of registry if they would allow the domain to be transferred out or not. Seeing as you only responded AFTER the domain was suspended, registry locked the domain and did not allow the domain to be transferred out.

Hence, the accusations in the review you have posted is totally untrue as we have support teams working 24/7 managing our ticketing platform and the many positive reviews on our platform says otherwise as well.

Furthermore, you neither have any active hosting plans with us nor was your domain even a Strongbolt domain. We also do not sell nor give out any of our clients’ information to any third parties as our clients’ privacy is our number one priority. Therefore, this is yet again, a false accusation on your end.

Advertisement
Rated 5 out of 5 stars

4 clients now, +2 years with Shinjuru, very happy!

I have been using Shinjuru for 2 years now and it is now where I host all my clients. Secure, fast bulletproof offshore dedicated hosting with great support. Tickets are answered within 1 day and Skype chat within minutes during business hours.

Thank you for all the help and wish you the best with the company!

October 27, 2021
Unprompted review
Advertisement
Rated 3 out of 5 stars

Good Work Guys

they are the best, they reply in minutes and help you with what ever you need, get the problem solved before you know it, Great Job

September 28, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Shinjiru.com customer review

I've just setup an hosting account with Shinjiru.com. The prices they offer for their packages are very good.
Their online support it is AMAZING!! They setup everything on the server very fast and they are very nice and friendly.
Thank you guys!

September 3, 2021
Unprompted review
Rated 1 out of 5 stars

Ignoring Copyright/DMCA Notice

Update 2022: Notice all the users leaving reviews only have 1 review on theIR account and it's ONLY for this site? That should already tell you something, SCAM!

Update 2: This company still hasn't removed it and for what a couple bucks? What a joke. I created this originally. The laws where you are state the person who created the original works is the legal owner to the works. You have 7 days before I file against your company for failing to comply. Furthermore, you tried to get this review taken down and you failed because it is true. Do your job. Simple. I have a lawyer where your company resides. Good luck.

Update: The company asked for my info and still did not remove the said content. If this review is still up it means that they have not done anything. If they're ignoring this I can imagine how the support is for their customers. Replying to emails and tickets should be top priority. Still think it's a good company? I'll update my review accordingly.

I got sick of your company not taking action. Therefore, I've filed a Google DMCA against the infringing site which means it will impact the website SEO. Which means it will likely affect sites using the same IP address from your hosting. Which means people shouldn't buy your hosting and take the risk of getting that IP. Which means it might be a good idea to remove that content now to avoid this? Also, I've already reported the content to Paypal too. Which means customers won't be able to buy from this person anymore, which means they won't have a reason to use your hosting services. Which means you will be out of a customer. I don't know how your company handles Copyright, but in North America, it's taken seriously. All you had to do was take down the content. It's that simple.

August 23, 2021
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look