Shippn Reviews 

1,520
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, ease of use, and the ability to acquire products not available in their local regions. Many commend the staff and hosts for their excellent communication, professionalism, and helpfulness throughout the entire process. People frequently note the fast delivery times, with items arriving quickly and often ahead of schedule, securely packaged. However, some customers mentioned concerns regarding the cost of international shipping, noting that prices were sometimes perceived as high or disproportionate to the product value. A few other people also felt that the user experience could be tricky, encountering issues like difficulty finding reference numbers or system bugs that caused packages to be held.

What people talk about most

Service

Customers had positive experiences with service, often highlighting prompt responses, great communication,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the exceptional service provided... See more

Product

People report positive experiences with product, especially when acquiring items not available in their own... See more

User experience

Customers consistently note positive experiences with user experience, with many describing the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My host Bart from The Netherlands provided a great service receiving my package from Denmark and forwarding it to the UK. It was my first time using the service but Bart made it very easy by providing... See more

Rated 5 out of 5 stars

Wonderful experience, as usual! Shippn is a great platform which allows you to purchase anything you want from nearly everywhere in the world! I couldn't recommend more!! Mainly I purchase from my fav... See more

Rated 5 out of 5 stars

Have used other proxy buying and consolidation services before and I can honestly say that Shippn is one of the better ones. Quality updates throughout the whole process from my chosen host and such a... See more

Rated 5 out of 5 stars

Access to great items worldwide! Great Buy it for me program! Stellar Communication and customer service! I would highly recommend Shippn as a means to shop worldwide!


Company details

  1. Logistics Service
  2. e-Commerce Service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,520)

416 reviews in the last 12 months

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Rated 5 out of 5 stars

Shippn made purchasing from the US easy!

Shippn made purchasing from the US and shipping to Australia easy! I had wanted to buy a medical device that was only available in the US. The challenge was that the vendor would only post to a residential address. Shippn was the perfect solution for me. The host provided a quick turnaround, and their customer service was excellent! In retrospect, they offered great value for money, and I highly recommend their service to anyone!

February 12, 2026
Unprompted review
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Rated 2 out of 5 stars

The DHL shipping costs are not clear and transparent

When ordering the item, it is not clear and transparent what the costs are going to be for the Shippn host to send it. I paid for the purchase of a pair of girl's shoes worth less than 50USD and it was only after I had paid for the item and when they had arrived with the host that I found that the postage cost to send a shoe box to the UK from France was 76 USD + import taxes making the overall cost overall cost around 102 USD. They use DHL who are very expensive. This doesn't make economic sense for a low cost item. DHL are too expensive.

I would recommend using this service, but only for a high value items. For items under 100 GBP/EUROS, it just doesn't make send economically.

January 27, 2026
Unprompted review
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Reply from Shippn

Dear Ben,

We understand your concern regarding the pricing. Our rates may vary depending on the route and the specific product, and they can also differ when customs charges are included.

Through the cost calculator available on our website, you can always check an approximate shipping cost before placing your order (excluding customs charges).

Please know that we truly value your feedback. As a growing company, we continuously work on improving our services and are in ongoing negotiations to offer you better rates whenever possible.

If you reach out to us through your previous order, we would also be happy to review your case and assist you further in improving this experience.

Kind regards.
Shippn Team

Rated 5 out of 5 stars

Shippn - making items impossible to have shipped to you... possible

Easy to use service - easy to register. I was wanting a rare, vintage item sent to me but unfortunately, the seller that was based in America wasn't willing to ship to the UK. As a compromise and from seeing the positive reviews, I asked if they would be happy if I got a host address from America via Shippn, which they were fine with.

So, I registered with Shippn and chose my host based not far from where the seller lived. It was easy step-by-step and allowed me to keep the seller informed of what information I needed in order for them to ship the item to the US address. There are some key details you need (like projected weight, item value, link to the item, etc.) as you try to pick the host address you need. However, after that, it's a smooth process.

The chat feature allowed me to keep in touch with the host to let them know tracking details and when the item was being sent and for them to keep me informed of the next steps in the shipping process and send me photos.

The item arrived really quickly today via FedEx (3 days early) and all looks good, which I'm very pleased with.

So, if there's an item you need that doesn't ship to your location, use Shippn to solve this in order to get the item you thought wasn't possible. Shippn also offer a service where they can help you buy something if you're having problems doing this.

All in all, a great and helpful service.

February 10, 2026
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Rated 5 out of 5 stars

Fast and trustworthy

Huge thanks to Timothy Streeter and Shippn for their delivery. Got my package fast and without any problem.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Shippn for Australia order

It was very seamless and efficient from start to finish; the process was easy to place my order with the local buyer who arranged purchase of my item very quickly, with prompt shipping all the way from Australia to the U.S. This service was a great assistance with securing a very hard to find item only available in Australia, and I would definitely use Shippn again.

February 2, 2026
Unprompted review
Rated 2 out of 5 stars

Not a reliable service

Not a reliable service, holds your package hostage "on hold" for days while a verification process takes place that is not clearly communicated in advance. Feels like they're making rules up as they go along, to the customer's inconvenience. Will not use again.

February 7, 2026
Unprompted review
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Reply from Shippn

Hi,

Thank you for your review.

We’re sorry to hear about your experience and apologize for the delay you encountered. We operate across 40+ countries and work with individuals rather than companies, which means we’re required to carry out certain verification checks to ensure the safety and security of everyone involved. These checks are conducted in line with each country’s regulations and, in some cases, may take longer than expected.

While we understand how frustrating this can be, these processes are essential to protect our customers, our hosts, and our overall service from potential risks.

We appreciate your feedback, as it helps us continue improving how clearly we communicate these requirements in advance.

Shippn Support Team.

Rated 5 out of 5 stars

Great company

I wasn't sure how to order from Shippin but It worked out great!! My host was wonderful and we received the order in 8 days due to the winter storms!! Very Happy with their service and the respond time to get back to me with answers to my questions!! I Highly recommend this service!!!

January 28, 2026
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Rated 3 out of 5 stars

Postage prices are INSANE.

All the items arrived safely but the postage is INSANELY HIGH!! I would encourage you to look into other proxy platforms if possible that WONT change you $260 for a 30cmx20cmx20cm box…

January 28, 2026
Unprompted review
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Reply from Shippn

Hi Emily,

Thank you for taking the time to share your feedback.

We understand your concern regarding the shipping cost and would like to clarify how these charges are calculated. Shipping fees are determined based on either the actual weight of the package or its volumetric (dimensional) weight—whichever is greater. This is a standard pricing method used by carrier companies, and we apply the same calculation as we rely on their services.

Volumetric weight is calculated using the package dimensions. For example, if a package measures a* cm (length) × b* cm (width) × c* cm (height), the volumetric weight is calculated as:

Volumetric Weight = (a* × b* × c*) / 5000 = * kg

For transparency, you can estimate shipping costs in advance—before obtaining a Shippn address—by using our pricing page: https://www.shippn.com/pricing.

Additionally, we would like to note that we now work with Zonos, a globally recognized provider of customs clearance solutions. Through this integration, our shipments can be sent as DDP (Delivery Duties Paid). Customs duties are calculated by Zonos’ system and paid directly to the destination country’s customs authorities.

Upon reviewing your payment details, we can confirm that your total payment of USD $244.39, which included an applied discount, already included the applicable customs duties and fees, as well as shipping charges, for a shipment originating from Hong Kong with package dimensions of 23 × 42 × 33 cm and a weight of 2 kg, calculated through our customs clearance partner.

If a shopper prefers to manage customs duties separately, shipments can be sent using the DDU (Delivery Duties Unpaid) option, where available. This DDU option is only available for certain carrier companies, as per their shipment policies. When DDU is chosen, any applicable duties or fees are collected directly by the courier from the recipient upon delivery or during the customs processes.

We appreciate you taking the time to share your experience and value your feedback. We hope to see you again for your future shipments.

Kind regards,
Shippn Support Team

Rated 5 out of 5 stars

Works perfectly

Honestly, I was a bit skeptical in the beginning but decided to try it out anyways. Happy to report that it worked perfectly and my package arrived safely via the local Shippn host. I will use Shippn again in the future.

January 27, 2026
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Rated 1 out of 5 stars

service has been disappointing

This service has been disappointing. I used Omar Ahmed who is based in London and had a 5 star review with hundred of reviews. My item was delivered to the host address 4 days ago on January 21, the host signed for the item and acknowledged receipt, and still the host has not processed the order towards shipping as of January 24. He claims the item was not delivered in a shipping package but has not offered a photo of the item and the packaging it arrived in. I ordered this dress for my birthday but now I highly doubt the dress will arrive on time let alone actually be delivered to me. I DO NOT recommend this service. Save your money and your time and DO Not USE. I will also be reporting this to the better business bureau.

January 24, 2026
Unprompted review
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Reply from Shippn

Hello Sophia,

We’re truly sorry to hear about your experience, and we sincerely appreciate you taking the time to share your feedback.

We expect all of our hosts to process shipments as quickly and efficiently as possible, and we continuously encourage and monitor them to maintain this standard. That said, we acknowledge that unexpected issues can occasionally occur. We fully understand, however, that situations like this should never result in a disruption to the service you receive.

To ensure this is resolved properly, our team will reach out to you directly via the related order to provide prompt support and work toward a satisfactory solution.

Thank you for choosing us and for your patience. Your feedback helps us improve, and we truly value your trust.

Kind regards,
Shippn

Rated 5 out of 5 stars

Wow! Great Service even in unexpected ways

Wow, seriously was expecting the worse, but got the best service. Unfortunately, one of my packages wasn't picked up and was lost in Greece. I was expecting an apology message with some excuse. Instead, they took it seriously, took full responsibility, and offered a full refund after an investigation. Thank you for your amazing customer support!!

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great and affordable service for international shipping need

This is my second time using shippin to order items from Germany and have them sent to the US, the service is pretty smooth and once you get all the information in it works like clock work. It easy extremely affordable even for priority delivery, I got my shoes in less than 2 days which was ridiculously fast I think, for a price that would be more expensive if shipping within the US..., Additionally I really appreciated their desire to verify my payments to make sure there purchase wasn't fraudulent I'm gonna be a little nit picky not to discourage use of the service but to say they can improve a bit. The chat portal can improve.. find a way to separate messages from the host and shippin cause at times I didn't know who I was talking to and having multiple overlapping messages from different people is kind of annoying honestly, this should be a simple fix think

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience. Before using the service I read reviews and I saw a few were negative, but now I understand that those people had bad experiences because they were ordering illegal stuff. If your order is legal, you are safe and good to go! I had great communication with the platform all the time, and they were very proactive with updates and help. Excellent solution!

January 22, 2026
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Rated 5 out of 5 stars

Perfect handling, quick shipping

I purchased a coat for my wife that was available only in the UK shop. The host was very kind and responsive, sent me pictures of the packages and item before and after repackaging, and shipped it very quickly. Item received by him on Monday, and on Friday the shippn package was ready for delivery in Italy.

Costs aligned with competitors.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

For those things you gotta have!

A very good service for those things you can't get delivered directly. Yes it costs, but when it's one of those "gotta have" things a few extra pounds isn't a big deal. Very good customer journey, communications great all the way though and does what it says on the tin. I'll certainly be using again!

January 19, 2026
Unprompted review

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