Shippn Reviews 

1,507
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and the seamless process of obtaining items not available locally. Many appreciate the fast and prompt delivery, often receiving packages ahead of schedule. The staff, referred to as hosts, are frequently commended for their professionalism, helpfulness, and clear communication throughout the forwarding process. However, some customers also noted concerns regarding the pricing structure, finding the service expensive. People mentioned that shipping costs could be high, especially when box size or additional charges like insurance significantly increased the overall fee. A few reviewers also reported unexpected cost increases or issues with quotes, leading to frustration and packages being held.

What people talk about most

Service

Customers had positive experiences with service, often describing it as helpful, seamless, and reliable, with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the smooth process and... See more

Staff

Consumers find staff to be exceptionally positive, with many reviewers praising their hosts for being... See more

Product

Users describe positive interactions with product, often highlighting the ability to acquire items not... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing dissatisfaction over high and often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience, as usual! Shippn is a great platform which allows you to purchase anything you want from nearly everywhere in the world! I couldn't recommend more!! Mainly I purchase from my fav... See more

Rated 4 out of 5 stars

I needed to buy something that could only ship to Italy. Pros: Successfully purchased and forwarded the goods. The forwarder responded quickly to any queries. Cons: One instruction wasn't pa... See more

Rated 5 out of 5 stars

I wanted to order a dress from a shop in the Netherlands. I used the Buy For Me option and it was flawless and fast with impeccable communication from my shipper - Mohammad Almasri. Will use again!

Rated 5 out of 5 stars

Flawless. As a first tine user I was a little apprehensive, but any concerns were completely allayed. Excellent communication both from the company and the agent. The parcel arrived ahead of sc... See more


Company details

  1. Logistics Service
  2. e-Commerce Service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,507)

404 reviews in the last 12 months

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Rated 5 out of 5 stars

Good communication skills

Mr. Omar Ahmed has demonstrated exceptional proficiency in facilitating the delivery of my package to Australia. The body cleaning products, purchased on February 11th, 2026, from England and shipped to his private address, were tracked with outstanding precision by Evri postal service. The package arrived at my Australian address on February 26th, 2026. I am highly satisfied with the packaging and the clear fragile labeling. I extend my sincere appreciation to Mr. Ahmed for his accommodating assistance.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Super smooth and easy to ship from Europe to U.S.

Everything was super smooth and easy! I shipped myself something from Europe that isn’t available in the U.S., and since it was a high-value item I was kind of nervous to try this service for the first time. But, it was really straightforward, I received the item way more quickly than I initially anticipated and the shippn support people were really helpful and responsive. Plus's, I don’t think I paid much over what the actual courier charged, so it was really reasonable, all things considered. I’ll definitely think of using them again!

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Completelt unreasonable and Excessive postage costs

Shippn gave no transparency that it would cost me £62.20 JUST for 3 pairs of shoes WITHOUT boxes to be shipped for a buy for me order to be from France to the UK. Bearing in mind that i checked how much UPS were charging which was nearly half. I even tried to provide my own postage label which they rejected no doubt to bring in their excessive profits looting off their customers who have no choice left. Had i known the shipping cost i never would have bothered. Do not use. They will quote you a ridiculous price only when it is too late to do anything else. Completely unethical, non transparent and ridiculous.

February 24, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hello Sadia,

Thank you very much for sharing your feedback with us. Your opinions are truly valuable, and we sincerely understand the concern you’ve experienced. Please know that we are continuously working to provide the most accurate and reliable service possible.

At Shippn, we collaborate with dedicated and trustworthy hosts, and we only work with globally recognized and reliable shipping carriers to ensure the best possible experience for our users. Our pricing may vary depending on the route, and we are in constant communication with carriers to secure the most competitive rates across all destinations.

Additionally, in order to ensure the safety of our shoppers and hosts and to maintain full tracking and control for the secure delivery of each package, we are unfortunately unable to accept externally provided shipping labels. This policy allows us to monitor the entire shipment process and ensure a smooth and secure delivery experience for all parties involved.

We genuinely understand your dissatisfaction and would appreciate the opportunity to speak with you directly to resolve this matter. Kindly reach out to us through your order page, and we will be happy to assist you promptly and work towards improving your experience with us.

Warm regards,
The Shippn Team

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Rated 5 out of 5 stars

I needed a discontinued controller not…

I needed a discontinued controller not available in the US. Shippn was able to purchase the controllers for me on ebay italy and ship it to me. The package arrived as expected and I was very satisfied with the service. There were no delays in shipping and it arrived as expected.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

What a remarkable experience

What a remarkable experience. Glad to have found a service to get the goods I need when I need. My Shopper was responsive and the terms were clear from the beginning. I will surely use the service again.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

A+++ Shippn is highly recommended!

With the help of Shippn and Ryan, I was able to get a part for my car that isn't available in America. Ryan purchased my part on my behalf, packed it in a box and took care of all of the commercial invoicing. You can have complete trust in Shippn to do what they say they do!

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Shippn offers a great solution to overcome country-restriction on Discogs buying

Due to country-specific restriction, I have been unable to buy CDs directly from sellers based on Discogs. Shippn offers just the solution I need to overcome the obstacle with its "Buy for Me" service. The parcel host based in Australia, Brooke, is excellent in every way. She responded promptly to queries and made the purchase, domestic shipment and forward shipment process smooth and virtually hassle-free. I was able to receive the CD set I crave for in less than two weeks' time. If I ever need a proxy buying and parcel forwarding service again I will certainly go for Shippn.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Shippn made purchasing from the US easy!

Shippn made purchasing from the US and shipping to Australia easy! I had wanted to buy a medical device that was only available in the US. The challenge was that the vendor would only post to a residential address. Shippn was the perfect solution for me. The host provided a quick turnaround, and their customer service was excellent! In retrospect, they offered great value for money, and I highly recommend their service to anyone!

February 12, 2026
Unprompted review
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Rated 2 out of 5 stars

The DHL shipping costs are not clear and transparent

When ordering the item, it is not clear and transparent what the costs are going to be for the Shippn host to send it. I paid for the purchase of a pair of girl's shoes worth less than 50USD and it was only after I had paid for the item and when they had arrived with the host that I found that the postage cost to send a shoe box to the UK from France was 76 USD + import taxes making the overall cost overall cost around 102 USD. They use DHL who are very expensive. This doesn't make economic sense for a low cost item. DHL are too expensive.

I would recommend using this service, but only for a high value items. For items under 100 GBP/EUROS, it just doesn't make send economically.

January 27, 2026
Unprompted review
Shippn logo

Reply from Shippn

Dear Ben,

We understand your concern regarding the pricing. Our rates may vary depending on the route and the specific product, and they can also differ when customs charges are included.

Through the cost calculator available on our website, you can always check an approximate shipping cost before placing your order (excluding customs charges).

Please know that we truly value your feedback. As a growing company, we continuously work on improving our services and are in ongoing negotiations to offer you better rates whenever possible.

If you reach out to us through your previous order, we would also be happy to review your case and assist you further in improving this experience.

Kind regards.
Shippn Team

Rated 5 out of 5 stars

Shippn - making items impossible to have shipped to you... possible

Easy to use service - easy to register. I was wanting a rare, vintage item sent to me but unfortunately, the seller that was based in America wasn't willing to ship to the UK. As a compromise and from seeing the positive reviews, I asked if they would be happy if I got a host address from America via Shippn, which they were fine with.

So, I registered with Shippn and chose my host based not far from where the seller lived. It was easy step-by-step and allowed me to keep the seller informed of what information I needed in order for them to ship the item to the US address. There are some key details you need (like projected weight, item value, link to the item, etc.) as you try to pick the host address you need. However, after that, it's a smooth process.

The chat feature allowed me to keep in touch with the host to let them know tracking details and when the item was being sent and for them to keep me informed of the next steps in the shipping process and send me photos.

The item arrived really quickly today via FedEx (3 days early) and all looks good, which I'm very pleased with.

So, if there's an item you need that doesn't ship to your location, use Shippn to solve this in order to get the item you thought wasn't possible. Shippn also offer a service where they can help you buy something if you're having problems doing this.

All in all, a great and helpful service.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Convenient and simple to use

Convenient and simple to use, I received my trading card really quickly and was kept up to date with all tracking info. Super grateful a platform like this exists and would definitely recommend.

February 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast and trustworthy

Huge thanks to Timothy Streeter and Shippn for their delivery. Got my package fast and without any problem.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Shippn for Australia order

It was very seamless and efficient from start to finish; the process was easy to place my order with the local buyer who arranged purchase of my item very quickly, with prompt shipping all the way from Australia to the U.S. This service was a great assistance with securing a very hard to find item only available in Australia, and I would definitely use Shippn again.

February 2, 2026
Unprompted review
Rated 2 out of 5 stars

Not a reliable service

Not a reliable service, holds your package hostage "on hold" for days while a verification process takes place that is not clearly communicated in advance. Feels like they're making rules up as they go along, to the customer's inconvenience. Will not use again.

February 7, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi,

Thank you for your review.

We’re sorry to hear about your experience and apologize for the delay you encountered. We operate across 40+ countries and work with individuals rather than companies, which means we’re required to carry out certain verification checks to ensure the safety and security of everyone involved. These checks are conducted in line with each country’s regulations and, in some cases, may take longer than expected.

While we understand how frustrating this can be, these processes are essential to protect our customers, our hosts, and our overall service from potential risks.

We appreciate your feedback, as it helps us continue improving how clearly we communicate these requirements in advance.

Shippn Support Team.

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