ShortleaseLand BV Reviews 679

Good service, the car was in optimal conditions, i pick it up the car with no delays

I got my new car in three days and everything was very easy and very fast. Excellent communication with a manager.

The auto is quite new as described at the beginning. The customer service responses very quick and helpful. Very nice experience.

Really smooth process . Reachable organisation really happy

Very well organized lease process! Super helpful Jairo with unlimited patience ;)

Van was shining when delivered to me. Great service guys!

Excellent service, and first class assistance from Sjoerd! Highly recommended!

Shortleaseland has been great to work with. The communication was always very friendly and personal, and everything was handled very quickly. The documents they requested were easy to send because I already had them digitalized, and in my case I could even send them via WhatsApp, which made the whole process much easier. The delivery was also very simple — I paid to have the car brought to my home, and it all went smoothly. Highly recommended.

Very good car leasing service. The car is in excellent condition, and the service was fast and smooth. Highly recommend.

It was a nice experience. I requested the car urgently and Shortleaseland tried their best to deliver.

I MADE THE MISTAKE OF BELIEVING THE 5 STAR REVIEWS AND NOT ACTUALLY FOCUSING ON THE REVIEWS WITH LOWER RATINGS TO BETTER UNDERSTAND WHAT THIS COMPANY IS ALL ABOUT. AFTER I HAD FILTERED OUT THE 5 STAR REVIEWS, I THEN FOUND OUT THE HARD WAY THAT I'M NOT THE ONLY VICTIM OF THIS COMPANY. IT'S AS IF THE 5 STAR REVIEWS ARE THERE TO PREVENT ME FROM SEEING THE REVIEWS THAT COULD'VE SAVED MY LIFE.

Go to their google reviews, find my review and take a look at the photos I posted there, that was a car I leased for 2 YEARS and this car was neatly used as everyone can see in the photo. It could still easily pass as a brand new car. After 2 years of use, I returned the car. Everyone was impressed how neatly I used the car for over such a long period of time.
But surprisingly I'm asked to pay €1226,94 for that minor scratch on the roof of the car that you can barely see in the photo, and for the minor scratch on the right front wheel that you can almost not see!

I WOULDN'T RECOMMEND THIS COMPANY!

They also wouldn't clarify how that minor invisible scratch amounted to €1226,94. They already told me they're not charging me for the regular signs of use on the car, but only for the minor invisible scratch that you can barely see in the photo. But then again it appears as if they calculated the cost of a full body paint job and some extra car customizations, and expect me to fund it for them. I urge everyone reading this to take a look at this car and point out if there's any damage on this car's body that's worth up to €1226,94 to fix? Or If there's even anything to fix at all?

It seems to me all they care about is my money and they only find ways to take money from me. Even when there's literally nothing wrong with the car, they used a microscope to find a scratch and forcing me to pay thousands of euros for it. There's nothing fair about that. One shouldn't even bother being careful with their car because it seems to me they've already planned to never return the deposit payment. How do you expect a car driven over a couple of years not to have minor signs of use? Should we then lease the car and just hide it in a warehouse and never use it? Or perhaps wrap the whole car in plastic while using it?

UPDATE:

They've sent their lawyer to sue me for sharing my personal experiences on Trustpilot and Google reviews. I guess trying to muzzle and gag me is a better solution than actually fixing the unethical business practices. Unfortunately for them I strongly believe in my right to honest speech and expression, and I can always share my honest personal experiences of any business entity I've interacted with. That's also exactly the same reason Google reviews was designed for.

UPDATE December 5, 2025

THIS COMPANY USES A LOT OF ILLEGAL MEANS TO TRY TO INTIMIDATE YOU.
It's so pathetic and embarrassing at this point. They should have some dignity and save themselves some respect at least.

First they sent the dumbest lawyer I've ever seen in my life, who even got quite close to getting himself sued for harassment. They should in fact consider hiring me as their lawyer instead. I'm not a licensed lawyer in the Netherlands, but I sure can give better legal advices than that person.

Now they're conniving with a debt collection agency to try and illegally collect a non-existent debt. I don't know whether this debt collection company doesn't know how debt collection works in the Netherlands, or if they're intentionally breaking the law on purpose as a "favour" to their client?

Anyways, I'm not a person of unnecessary words. Whenever they're ready to do things legally, I'll be ready too. Then I can finally expose this company even more.

I'll keep everyone updated with the new developments...

Very friendly and helpful. They were very prompt and clearly explaining everything. No much headache as there is a dedicated person to help and assist you.

Very good decision

Amazing customer experience 🫶Guys here are very helpful and patient. They will answer all your questions, provide you with all info you may need and find the most convenient solution for you. Furthermore, their prices are very convenient 😉 I recommend them to all my friends.

They have delivered the car in short notice at my front door, so great service.
We had some misunderstanding in the beginning, but they solved everything in a very orderly fashion. It is a reliable trustworthy company to do business with.

I recently leased a car through ShortleaseLand, From the initial inquiry to driving off the lot, the process was seamless and professional. The team was transparent about the terms, answered all my questions patiently, and helped me find the perfect vehicle that fit my needs and budget.

Highly recommend ShortleaseLand, to anyone considering leasing a car. It’s a smart, affordable way to drive a newer model without the long-term commitment of ownership!

Joey, my lease advisor, was incredibly helpful in guiding me to the perfect car. He was fast, supportive, and truly made the process easy and enjoyable!

I had an excellent experience with this car leasing company! They arranged everything incredibly fast, and I was impressed with how smooth and hassle-free the entire process was. A special thanks to Floor, who was absolutely fantastic throughout. She was always quick to respond, super helpful, and made sure everything was handled efficiently from start to finish. Great service and highly recommended!

Fast delivery, good price

After my initial price request, I received a prompt and helpful response from Sjoerd. Communication was smooth throughout—he understood my requirements well and helped move things forward quickly.

Once the contract was signed, Sjoerd ensured that the vehicle was delivered the very next day. The vehicle quality is up to the mark, and I’m quite satisfied so far.

Sjoerd has also been readily available to answer any questions I had regarding the process and the vehicle. Thank you for the great customer service!

I hope the positive experience continues all the way through to the vehicle return. 🤞

Communication was one of several serious issues I encountered with this company. Shortly after signing a short-term contract, a representative reached out to me via WhatsApp to discuss feedback on the vehicle. I found this method of communication unprofessional for a formal business interaction, but chose to proceed nonetheless. Unfortunately, their responses were consistently vague, terse, and at times, non-existent. I frequently had to follow up via email just to receive basic information that should have been provided proactively.

Additionally, the company operates from a single branch across the entire Netherlands, making vehicle pickup and drop-off highly inconvenient. This essentially forced me to use their delivery service, adding further cost and hassle to the process.

As my concerns grew, so did my mistrust in how they would handle the vehicle return process. My suspicions were unfortunately confirmed — upon returning the car after just three months of use, I was hit with what I believe to be an excessive charge for so-called "damage." The evaluation felt neither fair nor transparent.

Overall, I would not recommend this company based on my experience. The lack of clear communication, inflexible logistics, and questionable post-rental charges made this a regrettable choice.