ShuWish UK Reviews 214

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see ot... See more

Company replied

Rated 1 out of 5 stars

Bought a clutch bag and shoes from this company, they looked great and the shoes were a good fit, however, within 5 minutes of wearing them the heel came off the shoe. The company have sinse ignored m... See more

Company replied

Rated 1 out of 5 stars

non-existent costumer service. I ordered a clutch bag from them a couple of months ago and returned it 2 days after receiving it because I changed my mind , I sent the bag back to the return address a... See more

Rated 5 out of 5 stars

Great shoes & bags at good value prices. Fast & free delivery with good communication for tracking. Didn't have to return anything so can't comment on that but will be buying from shuwish again. A wo... See more

Company details

  1. Shoe Store

Information provided by various external sources

We are small family owned business based in Liverpool, UK. We specialize in Ladies high heel and platform shoes. Our goal is to provide safe and easy online shopping experience for everyone shopping at ShuWish.com. If you have any questions or problems, please do not hesitate to contact us and we will do our best to help you :)


Contact info

1.6

Bad

TrustScore 1.5 out of 5

214 reviews

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No history of asking for reviews

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Rated 2 out of 5 stars

This company sent the wrong size shoes…

This company sent the wrong size shoes and have not replied to my emails on either replacing them or returning my money back. Telephone number don't work. Buy from a more reputable company if you don't want to lose your money. If this company reads this review they might just get in touch ???

August 8, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful Baby Pink Satin Bridal Shoes…

Beautiful Baby Pink Satin Bridal Shoes & matching bag. Goes perfect with my navy dress,can't wait to wear them at my Son's wedding in April. Thank you absolutely gorgeous. Excellent service and quick delivery.

March 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Fabulous Shoes

Another fabulous pair of shoes to add to my growing ShuWish collection. Great quality and even better price, thank you Shuwish !

March 4, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with how fast my items…

Very pleased with how fast my items were dispatched, the shoes are perfect for my wedding, exactly what I was looking for and I got the bag to match for free! Happy Days! I will definitely order from them again and recommend the company to others.

January 30, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Service

Placed order with delivery in due in 2 working days. I thought the product hadn't been delivered so queried this and received a prompt professional response detailing when and where the item was delivered with attached evidence of tracking numbers etc.
Very happy with the level of customer service, helpfulness and the product itself.

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fantastic shoes😍

December 5, 2019
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

Thank you so much sharing your experience with us MS. Jennifer Moncrieff.
Definitely it will help others to know about us and how we serve our customers.
Your feedback is most important to us and will help us to grow our business.
Thank you.
Regards
Shuwish Team.

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Rated 5 out of 5 stars

Promptly delivered and well wrapped for…

Promptly delivered and well wrapped for maximum protection. The shoes are beautiful and elegant. Very pleased.

November 23, 2019
Unprompted review
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Reply from ShuWish UK

Thank you so much sharing your experience with us Ms. Nousin Madden.
Definitely it will help others to know about us and how we serve our customers.
Your feedback is most important to us and will help us to grow our business.
Thank you.
Regards
Shuwish Team.

Rated 5 out of 5 stars

ShuWish - always my first stop,for shoes

I’ve got a small collection now of these shoes and I love them. I’m a size 8 and they are always true to size. Well priced and quick delivery with responsive and helpful customer service .
I’ve just had a weekend away and took 7 pairs of their shoes and have received many lovely comments about them too.

November 13, 2019
Unprompted review
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Reply from ShuWish UK

Thank you so much sharing your experience with us Ms. Kevin Bryan.
Definitely it will help others to know about us and how we serve our customers.
Your feedback is most important to us and will help us to grow our business.
Thank you.
Regards
Shuwish Team.

Rated 5 out of 5 stars

Very quick delivery great value for…

Very quick delivery great value for money. Love them.

November 10, 2019
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

Thank you so much sharing your experience with us Ms.Carol.
Definitely it will help others to know about us and how we serve our customers.
Your feedback will help us to grow our business.
Thank you.
Regards
Shuwish Team.

Rated 5 out of 5 stars

Always excellent!

I’ve been ordering heels from ShuWish for some years, and I couldn’t praise them enough! Quality is always excellent, service is always excellent, and I’d be lost without their peep-toe platforms! 5 stars all round.

November 5, 2019
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

Thank you so much sharing your experience with us Ms.Hayley.
Definitely it will help others to know about us and how we serve our customers.
Your feedback will help us to grow our business.
Thank you.
Regards
Shuwish Team.

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Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service! One day I had a such a chaos at my work and at the same time tried to sort the urgent order on ebay, and I was certainly not the easiest client to deal with, but they acted very professionally, kind and patient and sorted out everything for me with the next day delivery!

September 29, 2019
Unprompted review
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Reply from ShuWish UK

It was our pleasure for being a another hand for you in the midst of your busiest schedule Ms.Ivana.
Thanks for sharing your experience here.
Definitely it will help others to know more about us and how we serve our customers.
Your feedback will help us to grow our business.
Thank you.
Regards
Shuwish Team.

Rated 5 out of 5 stars

Great company

Great company. The customer service is unbelievable. Really good price band for such good quality shoes.

E

September 25, 2019
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

Thank you so much sharing your experience with us Ms.Elaine Rhule.
Definitely it will help others to know about us and how we serve our customers.
Your feedback will help us to grow our business.
Thank you.
Regards
Shuwish Team.

Rated 5 out of 5 stars

I cant express my gratitude the way…

I cant express my gratitude the way this person did business was outstanding if there was more stars i would give... was so quick to correct my order and not only did they do that they sent me a absolutely beautiful gift... when i say they went above and beyond i truely mean it. I would happily recommend them to anyone and will continue to use again.

September 19, 2019
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

Thank you so much sharing your experience with us Ms.Clare Brown.
Definitely it will help others to know about us and how we serve our customers.
Your feedback will help us to grow our business.
Thank you.
Regards
Shuwish Team.

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