I recently became a big fan of Grogu, and this was my first time ordering from Japan. I was a bit nervous about international shopping, but your communication and shipping were both very smooth. The b... See more
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Company details
- #25 of 44 best companies in Collectibles Store
- #1 of 2 best companies in Comic Book Store
- #1 of 2 best companies in Figurine Shop
- #1 of 2 best companies in Gallery
- #2 of 4 best companies in Model Shop
Written by the company
Pop culture is our culture! Beautifully designed collectibles from movies & comics - something for every passionate Geek! Exclusive Hot Toys distributor. DC Comics, Star Wars, Marvel and more.
New Customers Save $25!
Written by the company

- Visit https://side.show/trustpilot to claim your code!
- New customers can score $25 OFF your in-stock purchase of $250 or more! Offer only while supplies last, and terms and conditions apply. Happy Collecting! Must visit the URL https://side.show/trustpilot to claim your code.
Satisfaction Guaranteed!
30 Day Return Policy
Contact info
2630 Conejo Spectrum Street, 91320, Thousand Oaks, United States
- 1-855-SIDESHOW
- support@sideshow.com
- www.sideshow.com
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Sideshow is amazing
Sideshow is amazing, the items they have for sale, the workmanship, and the payment plans all go into making this company the only one I buy statues or replicas from.
Good customer service
When they have a problem or to find out more details about your order, their customer service will generally answer back within 48hrs. And their LIVE chat can be helpful too. The wait times for the finished 6th scale can take a long time though! Like a full year at least.
Amazing first experience
Ordered my first collectable through sideshow and the whole process was painless. Was amazed how quickly it arrived to the UK.
Will definitely be buying from sideshow again!!
After the long waiting period of delay…
After the long waiting period of delay after delay of the Chewbacca and C3PO combo, when the Chewie finally arrived at the warehouse, I can say that I received the figures in a very timely manner. I was very excited and pleased with the figures.
Very quick delivery and the product is…
Very quick delivery and the product is great quality. It has the most outstanding details and captures her face straight from the comic books.
Efficient delivery of package
Efficient delivery of package. Good communication regarding delivery. Product safely packed.
I’m always happy with Sideshow
I’ve purchased from Sideshow for many years and have always been happy with my purchases. Recently I had a pre order that I had an outdated card on file and got a notification from Sideshow and I was able to get that updated in plenty of time so I didn’t miss out and I do appreciate that.
This is my favorite figure this year by…
This is my favorite figure this year by far!
Shipped SO fast
Shipped SO fast! Unfortunately there were some small QC issues with my item (loose stitching) but I am not sure I want to go to the trouble of shipping it back. I got it on sale so I am decently happy with it overall.
May use AI-assist with repliesRead more
Last item I will purchase.
I have bought several items in the past but this may be my last. The shipping time was horrible. The item kept getting delayed. I purchase this well over a year ago and then when I go to pay for shipping there is. “Tariff” charge attached. I am no longer happy with this company and the price I paid is not worth it for the experience and quality that I received.

Reply from Sideshow
Love this piece
Love this piece! I thought it would be a bit bigger but nonetheless absolutely stunning!
Great products and I keep adding to my…
Great products and I keep adding to my collection.
Smile on my face…
It’s always a delight to purchase from you all at sideshow keep up the great work and an outstanding service always puts a smile on my face when I receive something from you all thank you
Squashed box
When I purchased my order I made sure that it will be double boxed. When my order arrived. It arrived squashed because the box wasn’t double boxed. This is the second time this happened. On top of that it took more than a week for my order to get processed for shipping too. I called to complain about my experience but for some reason the customer service representative phone line kept cutting in and out so really didn’t get any good service regarding my experience. Very bad experience.

Reply from Sideshow
Paint is wrong
The figure arrived, but the paint on the face was not the correct shade for Clint Eastwood. It is way too dark. This was my first purchase from Sideshow. I had planned on ordering more of the Eastwood figures, but I won't be buying any more from Sideshow.

Reply from Sideshow
Wonderful place to obtain your collectibles
The items I purchase from Sideshow are always delivered fast and in excellent condition. I really enjoy the shopping experience I always have from this great business.
The way the economy is so badly messed…
The way the economy is so badly messed up. They really go out their way to help you make your purchase within a timely manner of course
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