signmaterialsdirect.com Reviews 3

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Not reliable

Having found this company on Amazon. I ordered two small pieces of Acrylic which I paid for by bank transfer. That was back at the beginning of July - to date nothing has been delivered, despite assurances that it has been sent. Then when I try to follow up, no replies to my email. Admittedly not a big order, but their customer service is next to useless.

July 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service prior to ordering. Delivery was fast and my large sheet of fibre board was well packaged and arrived in perfect condition.

I would use this company again.

January 27, 2023
Unprompted review
Rated 1 out of 5 stars

Very slow to deliver, acyrlic was scuffed

It took them 3 weeks to fulfil a, lets face it, very small order with little reason as to why it took so long.

Also upon arrival the clear acyrlic was scuffed and cloudy on one side of each piece.

For what they charged to cut very small pieces of acyrlic, you'd like to think it wouldn't take 3 weeks to do and the acyrlic damaged.

June 18, 2021
Unprompted review

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