SIM Demon Reviews 804

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many highlight the staff's helpfulness and expertise, noting their willingness to go above and beyond to ensure a smooth experience, from initial inquiries to setup and support. The efficient communication and fast dispatch times are frequently mentioned, with many appreciating the clear updates throughout the ordering and delivery process. However, some customers also noted occasional issues, such as receiving an open-box product instead of a new one. Additionally, a few people experienced discrepancies regarding free delivery policies for larger orders, leading to unexpected delivery charges.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Product

People report positive experiences with product, often praising the great range of sim gear from top brands... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Order

Clients share positive opinions on order. Many customers praise the quick order confirmation and dispatch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispat... See more

Company replied

Rated 5 out of 5 stars

My 13 year old son is proper made up with his xbox f1 bundle. Originally bought one from Fanatec directly but unfortunately due to confusing advertising we ended up with the wrong one. Fanatec eventu... See more

Rated 5 out of 5 stars

First time order from Sim Demon, next day despatched, arrived the following date. Very impressed with their service, What apps them online, responsed within minutes. Very happy with their service, wi... See more

Rated 5 out of 5 stars

Fantastic company! Great service and communication Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of exci... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Race Car Dealer
  3. Racing Car Parts Store
  4. Video Arcade

About SIM Demon

Written by the company

UK Supplier of quality SIM Racing & Flying hardware Inc:

Prosimu, Fanatec, Simucube, Thrustmaster, Cube Controls & many more.

Need help curating your sim? We offer a personal rig building & Install service.

SIM Demon - Release your inner Sim Demon

WhatsApp

Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good service

A website I’ve only recently started ordering from. Great stock and so far everything I’ve order has been shipped fast. Really happy with recent purchases, many thanks!

March 5, 2025
Rated 5 out of 5 stars

Fantastic service

Apart from order arriving sooner than promised I was also impressed with professional and friendly manner everything was dealt with.

Before I placed an order I called SIM demon office to ask a couple of questions. Gentleman who answered was professional and helpful.

Great service

March 6, 2025
SIM Demon logo

Reply from SIM Demon

We're pleased to hear you were happy with our service and our staff. We're always available to answer any questions over the phone and It's great we could help you with yours.

Thank you for taking the time to leave a review, If you need any support don't hesitate to get in touch.

Rated 5 out of 5 stars

Good product

March 5, 2025
SIM Demon logo

Reply from SIM Demon

It's great to hear that you are happy with the floor mat, thank you again for taking the time to leave a review.

If you need anything don't hesitate to get in touch.

Rated 5 out of 5 stars

Awsome

Had a few items from them, very quick delivery and quality items at a great price.

March 11, 2025
Unprompted review
SIM Demon logo

Reply from SIM Demon

We're pleased to hear you've been satisfied with our service on more than one occasion! Thank you for continuing to choose us for your SIM Racing needs and taking the time to leave a review.

If you need support, don't hesitate to get in touch.

Rated 5 out of 5 stars

Exceptional Service with UK stock

Exceptional delivery times (effectively next day as standard). I have had no issues despite multiple orders from Sim Demon. Lots of sim-racing discount codes available from various YouTube reviewers due to being a very popular sim store here in the UK.

February 25, 2025
SIM Demon logo

Reply from SIM Demon

Thank you for your continued support, we're pleased to have been able to provide you with exceptional service across all your orders.

Thank you for taking the time to leave a review. If you need anything don't hesitate to get in touch.

Rated 5 out of 5 stars

Everything I needed I found in SIM Demon

Reliable site, also fast shipping and packaging, everything is great
Thanks SIM Demon

February 24, 2025
SIM Demon logo

Reply from SIM Demon

We're glad you had such a great experience shopping with us.

Thank you for taking the time to leave a review, if you need anything don't hesitate to get in touch.

Rated 5 out of 5 stars

Excellent service from Sim Demon

Excellent service from Sim Demon. Had a few questions answered quickly using the online chat facility. Then when I finally placed an order at 11am my delivery was with me less than 24 hours later by 10 am the following morning! Very happy so far and I felt more confident ordering Fanatec products from a UK supplier.

March 7, 2025
Unprompted review
SIM Demon logo

Reply from SIM Demon

We're pleased to have offered you excellent service and that our team could answer your questions and alleviate any concerns you had.

Thank you for taking the time to leave a review. If you need anything, don't hesitate to get in touch.

Rated 5 out of 5 stars

Highly recommended

Lightning fast delivery. Items as described. Will definitely use again. Thank you.

February 21, 2025
SIM Demon logo

Reply from SIM Demon

We're glad everything arrived with you quickly, we look forward to your future orders with us!

If you need anything don't hesitate to get in touch, thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Jakob top notch pleasure to talk to

Very good delivery time with no problems also had to phone support and got jakob who yalked me thru everything and options was fantastic 2 b able to phone and actualy get someone who actually helps gtreat part of busieness and jakob an asset 2 ur company will use your company everytime now just for this level of service keep up the good work

February 19, 2025
Rated 4 out of 5 stars

Excellent online experience and fast delivery

Excellent online ordering and fast delivery. I wish someone would have told me I needed qr1 adapter though when I ordered my bundle. But got that ordered a few days later.

Good overall and the place to go in the UK for fanatec.

February 17, 2025
Unprompted review

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